Quality Quality circles consists of a group of seven to ten employees from a unit (or

across units) who have volunteered to meet together regularly to analyze and
Circle make proposals about the product quality and other problems.

Identification
 Small group of 7 to 10 people of Problems
 Voluntarily meet together one hour
per week
 Does similar work Two Main
 Under leadership of their own Tasks
supervisor
 Identify, analyze and solve
Suggestions of
problems solutions
 Provide solutions to management
 Quality of Work Life (QWL)
Quality of Work Life (QWL) is defined as the overall quality of an individuals working life. QWL talks about
the methods in which organization can ensure well-being of an employee instead of just focusing on work
related aspects. If the people are satisfied, it ensures better quality of work life and better team participation.

 Job security leads to increased  Use of quality circles.

participation  Regular plant and team meetings.
 Job autonomy
 Encouragement for skill
 Reward and recognition development.
 Open communication  Participation in forecasting, work
 Participation in forecasting, work planning.
planning.  Group collaboration and teamwork
 Training for team problem solving
  Self Organized, Semi-Autonomous
 Small Group of Employees
Self Managed Team
 Members Plan, Coordinate, Direct
and Control their activities
 Under Reduced or No supervision