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Value Innovation: The Strategic Log Ic of High Growth: Presented By: Luis Shrestha Nishant Singh Bam Ujjwal Shrestha
Value Innovation: The Strategic Log Ic of High Growth: Presented By: Luis Shrestha Nishant Singh Bam Ujjwal Shrestha
• INDUSTRY ASSUMPTIONS
• STRATEGIC FOCUS
• CUSTOMERS
• ASSETS AND CAPABILITIES
• PRODUCT AND SERVICE OFFERINGS
INDUSTRY ASSUMPTIONS
• COMPANIES THINK THEIR INDUSTRY’S CONDITION ARE GIVEN AND SET
THEIR STRATEGY ACCORDINGLY
• NO MATTER HOW THE REST OF THE INDUSTRY IS FACING, VALUE
INNOVATORS LOOK FOR BLOCK BLUSTER IDEAS AND QUANTUM LEAPS IN
VALUE
STRATEGIC FOCUS
• COMPARE THEIR COMPANY’S STRENGTH AND WEAKNESS WITH THEIR
COMPETITORS AND FOCUS ON BUILDING ADVANTAGES
• THEY DON’T BUILD UP ADVANTAGES OVER THE COMPETITIONS BUT THEY
END UP ACHIEVING COMPETITIVE ADVANTAGES
•
CUSTOMERS
MANY COMPANY SEEKS GROWTH THROUGH RETAINING THEIR CUSTOMER
BASES OFFERING THEM FINER SEGMENTATION AND MEETING THEIR
SPECIALIZED NEEDS.
• INSTEAD OF FOCUSING ON THE DIFFERENCES AMONG CUSTOMERS, VALUE
INNOVATORS BUILD ON THE POWERFUL COMMONALITIES IN THE FEATURES
THAT CUSTOMER VALUE.
THE THREE PLATFORMS
1. PRODUCT: PHYSICAL PRODUCTS
2. SERVICE : SUPPORT SUCH AS
DELIVERY PRODUCT MAINTENANCES, CUSTOMER
SERVICE, WARRANTIES, AND
TRAINING FOR DISTRIBUTERS AND
RETAILERS
3. DELIVERY: LOGISTICS AND THE
CHANNEL USED TO DELIVER THE
SERVICE
PRODUCT TO CUSTOMERS
PRODUCT SERVICE
HOW HAS COMPAQ STAYED ON TOP OF THE
SERVER INDUSTRY?
• DELIVERY
1) REDUCE THE DELIVERY TIME
2) QUANTUM LEAP IN VALUE FOR CUSTOMERS
3) REDUCE INVENTORY COSTS
4) MINIMIZE THE ACCUMULATION OF OUTDATED
STOCK
CASE OF VIRGIN ATLANTIC
• PRODUCT
1. CUT FIRST CLASS SERVICE
2. LARGE, RECLINING SLEEPER SEATS, RAISING SEATS
IN BUSINESS CLASS
• SERVICE
1. FREE TRANSPORTATION TO-FROM AIRPORT
2. LIMO BIKES TO COUNTER CITY TRAFFIC
3. LOUNGES FOR PASSENGERS BETWEEN FLIGHTS
• RESULT:
1. ATTRACTED LARGE BUSINESS CLASS AND SOME
FULL-ECONOMY AND FIRST CLASS CUSTOMERS.
2. HIGHEST SALES PER EMPLOYEE
3. LOWEST COST PER PASSENGER MILE
CASE OF GOOGLE MOTO
• SERVICE
1. COMPLETE COLOR CUSTOMIZATION
• DELIVERY
1. DELIVERY OF THE CUSTOMIZED PHONE WITHIN
6DAYS OF ORDER
• RESULT:
1. NEW VALUE PROPOSITION
2. AWAY FROM THE TRAP OF COMPETING FOR SPEC,
FEATURE OR PRICE
3. NEW CUSTOMER MARKET
THE PIONEER-MIGRATOR-SETTLER MAP
• HOW TO CONTINUE INVESTING IN EXISTING
REVENUE-GENERATING BUSINESS WHILE AT THE
SAME TIME CREATING AND LAUNCHING BUSINESS
OF TOMORROW?
THE PIONEER-MIGRATOR-SETTLER MAP
1. ALLOWS TO SEE THE
RELATION BETWEEN CURRENT
PORTFOLIO OF BUSINESS AND
FUTURE GROWTH PROSPECT.
1. SETTLERS : BUSINESS
OFFERING ME-TOO VALUE