Chatbot

What is a Chatbot?
• A chatbot is a computer program that simulates and processes human
conversation (either written or spoken), allowing humans to interact
with digital devices as if they were communicating with a real person.

Intelligent Advanced software learns from past interactions,

improving responses over time

Engaging Enables human-like interaction delivered through a

channel that is easily scalable

Effective Let users perform tasks efficiently and accurately

through conversational self-service
 Types of Chatbot

1. Button Bot
2. Conversational Bot
Button Bot
 Conversational Bot
• Basic Scripted
• Intent Recognizer
• Dialogue Manager
• Intelligent Adviser
• Human Adviser
 Approaches In Bot Design
• Rule Based
• Self Learning
 Application
• Content Delivery
Order Food
• Virtual reception assistant
• Virtual help desk assistant
• Virtual tutor or teacher
• Virtual driving assistant
• Virtual email, complaints, or content distributor 
• Virtual home assistant [example: Google Home]
• Virtual operations assistant [example: Jarvis from the movie Iron Maiden]
• Virtual entertainment assistant [example: Amazon Alexa]
• Virtual phone assistant [example: Apple Siri]
• Assist the visually impaired person to describe surroundings
• Can help a warehouse executive in locating the stocked product
How It Works?
 Do Chatbot have advantages over
human?
• Simplify applications
• Available 24*7
• No to Little Training need (for conversational)
• Automation of repetitive work
• Saves Money
 Future of Chatbots
• More Like Human
• Sentiment Analysis
• Voice-Bot becoming main stream
• Payment Automation
Thank You