A STUDY ON THE FREQUENTLY

USED VERBAL EXPRESSIONS IN GD

 INTRODUCTION

 "To effectively communicate, we must realize that we

are all different in the way we perceive the world and
use this understanding as a guide to our
communication with others."
 EXPLANATION
 VERBAL EXPRESSION :-
It involves the sending and receiving of messages between and among
the participants in the group. It is a main part of verbal communication.

 POWER of VERBAL EXPRESSIONS :-

The power of language is a broad term used to describe some of the
functions that language can have

 FUNCTIONS OF LANGUAGE :-
In order for language to accomplish the users goals there must be
different ways to express their ideas, goals, wants and needs within the
group.
 Instrumental Function :-
The instrumental function of language can be used to express what a person
wants or needs

 Regulatory Function :-
The regulatory function of language can be used to instruct somebody or to
maintain order within the group

 Interactional Function:-
The interactional function of language is the exchange of
dialogue between people within the group
  Personal Function:-
The personal function of language is used to inform someone
of our intentions within the group.

 Heuristic Function:-
The heristic function of language is used to question
something within the group.

  Informative Function:-
The informative function of language is used to relate
information to the group.
SITUATION BASED VERBAL EXPRESSIONS

 Rather than these functions some more expressions are also

generally used during GD.

 Those expressions are always being used according to the

situation.

 These expressions should also be used based on time.

SOME OF THESE ARE AS BELOW

 1. INITIATION
 2. INTERUPTION

 3. ARGUMENT
 4. AGREE

 5. GIVING CHANCE TO OTHERS\

 6. DISAGREE

 7. ADDRESSING
 MISCOMMUNICATION

 Miscommunication is a problem that may occur in a group.

 Three types of miscommunication are misunderstanding, non-

understanding and misinterpretation.
 MISUNDERSTANDING:-
Misunderstanding is when one group member gains an interpretation that
he/she believes is accurate, but in reality the interpretation is not true one.

 NON-UNDERSTANDING:-
Non-understanding is when a group member does not gain any
interpretation at all.
 MISINTERPRETATION:-
Misinterpretation is when the interpretation of a group
member’s statement suggests that his/her values and beliefs
are different from the other group members.

 MISLEADING WORDS:-
Misleading words are used by speakers in order to mislead
their listeners into believing only a part or none of an actual
message.
IMPROVING COMMUNICATION SKILL

 Improving communication skills is a vital part of being a group member.

 By improving our communication skills we will be able to make it easier for

others in the group to interpret our remarks as we intended.

 SPEAK CONSISELY:-

 When listeners appear bored, or unattentive, we may have talked too long.

 We should state our ideas as simply and briefly as possible.

 When we talk too long it reduces the opportunity for others to speak.
 STATE ONE POINT AT A TIME

 We should not contribute more than one idea at a time. A

several point speech is out because the group can only discuss
one point at a time.

 If we attempt to give all the information on an issue, the

group will not be able to follow us and respond meaningfully.
RELATE YOUR STATEMENTS TO
PRECEDING REMARKS


We should relate our contribution to what has already been
said, state our idea, develop and support it with evidence, and
connect it to the topic or phase of the problem being
discussed.
 TYPES OF QUESTIONS

 There are many types of questions in small group

communication.
 

  PROCESS QUESTIONS:-
Process questions can help to establish or clarify thought processes for a group.
 

 ORIENTATION-SEEKING QUESTIONS:-
Orientation seeking questions request information and opinions about group goals.

  RELATIONSHIP-CLARIFYING QUESTIONS:-
Relationship clarifying questions ask about interpersonal and role relationships among
members.
 PRODUCT QUESTIONS:-
Product questions seek answers that can help a group to achieve its goals.  

 FACT-SEEKING QUESTIONS:-
Fact seeking questions are requests for specific statements of fact.
 
 OPINION-SEEKING QUESTIONS:-
Opinion seeking questions ask for others’ opinions, interpretations, or
judgments about the meaning of facts.

 SOLUTION-SEEKING QUESTIONS:-
Solution seeking questions ask for a decision about what to do to solve a
problem.
 CONCLUSION

 As human being is a social animal so it is essential for

human being to share the ideas, feelings, views, etc.

 So verbal communication is highly required for a

person to communicate in a group.

 During Group Discussion verbal expressions are

highly important to know.
Required Skills to generate
desired result in G.Ds
 Effective communication skills
 Listening skill
 Interpersonal skills
 Note taking skills
 Questioning & rephrasing skills
 Probing Skill
 Sensitivity
During the GD:
 Panelists assess on:
 Leadership Skills - Ability to take leadership roles and
be able to lead, inspire and carry the team along to help
them achieve the group's objectives.
 Communication Skills - Candidates will be assessed in
terms of clarity of thought, expression and aptness of
language.
 Interpersonal Skills - People skills are an important
aspect of any job.
 Persuasive Skills - The ability to analyze and persuade
 GD is a test of your ability to think, your analytical
capabilities and your ability to make your point in a
team-based environment.
Skills that reflects:

 Clarity of thought
 Group working skills (especially during a group task
of case study discussion)
 Conflict handling
 Listening and probing skills
 Knowledge about the subject and individual point of
view
 Ability to create a consensus
 Openess and flexibility towards new ideas
 Data based approach to decision making
+ve task Roles in GD

 Initiator
 Information seeker
 Information giver
 Procedure facilitator
 Opinion seeker
 Opinion giver
 Clarifier
 Social Supporter
 Harmonizer
 Tension Reliever
 Energizer
 Compromiser
 Gatekeeper
 Summarizer
-ve Roles in GD

 Disgruntled non-participant
 Attacker

 Dominator

 Patronizer

 Clown
Dos
-Steady eye contact
-Think creativity
-Differentiate and give value added points
-Be natural & graceful
-Be vocal(not shout) support points with facts&examples
-Be assertive & polite
-Adopt yes-but’ philosophy
-listen carefully to other speakers
-Be agile,swift & alert
-Intervene if the discussion is turning out to be hostile
-be natural & maintain your composure
Initiation Techniques

 When you initiate a GD, you not only grab

the opportunity to speak, you also grab the
attention of the examiner and your fellow
candidates.
 If you can make a favorable first impression
with your content and communication skills
after you initiate a GD, it will help you sail
through the discussion.
 But if you initiate a GD and stammer/
stutter/ quote wrong facts and figures, the
damage might be irreparable.
 Tips for Success in GDs (Group Discussions)

 Initiate - Break the ice, be the first one to start the discussion, if
somebody else has started, relax. There are a lot of opportunities
later.

 Listen - Carefully. Communication is a lot about listening. Listen,

Comprehend, Analyse. When you listen carefully, it allows you to
contemplate and analyse which helps in speaking the right thing
at the right time.

 Remember - Names, Facts, Figures, Quotations. It helps a lot if

you know who has spoken what. If permitted, you can use a
notepad to write.
Observe - Body language, how conversation shapes up, gets diverted.
Then do the right thing at the right time.
Manage - People. At times there are people who create difficult
situations. These are best opportunities to demonstrate assertive
attitude.

Communicate - Be frank, clear, firm and jovial in your communication.

Your voice should reach out but not irritate people.
Summarise - If you did not initiate the talk, this is the right time. If you
have been listening carefully, your summary will be the best one.
 Verbal communication is an essential part of
business and when it is executed correctly,
good things happen. Here are a few different
ideas and styles to remember when speaking to
anyone in a business setting..
 Speaking can be used as a tool to accomplish
your objectives. But, first you must break the
habit of talking spontaneously without
planning what you’re going to say or how
you’re going to say it.
Remember that various situations call for different speaking styles, just as
various writitng assignments call for different writing styles. Here are four
different styles that will suit every occasion:

1. Expressive Style is spontaneous, conversational, and uninhibited. Use this

when you are expressing your feelings, joking, complaining, or socializing.
For example: "No way am I going to let that nerd force an incentive-pay plan on
UPS workers.“

2. Directive Style is an authoritative and judgemental style. We use this style to

give orders, exert leadership, pass judgement, or state our opinions.
For example: "I want Mike Romig to explain the new pay plan to each manager."
 Remember to become aware of what you are saying.
 Apply the same process you use in written communication
when you are communicating orally.
 Before you speak, think about your purpose, your main
idea, and your audience.
 Organize your thoughts in a logical way.
 Decide on a style that that suits the occasion and then edit
your remarks mentally.
 As you speak, watch the other person to see wwwhether
your message is making the desired impression. If not, revise
it and try again.
 3.Problem-Solving Style is rational, objective, unbiased, and
bland. This is the style most commonly used in business
dealings. We use it when we are solving problems and
conveying routine information.
 For example: "Stacy Lee might be able to present the plan more
favorably."
 4. Meta Style is used to discuss the communication process
itself. Meta language enable us to talk about our interactions.
 For example: "We seem to be ahving a hard time agreeing on
the specifics of the incentive-pay plan."
 Following these few helpful tips will increase your
communication awareness which will ultimately increase your
value as an employee. Nice communicating with you!
  
Group DiscussiOn