MDY LAN Ops DIA Weekly Report MN Biz 19 Jul 25 Jul

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MDY On-SiteVisited Resolved ( MNet Biz , OPI )

24

17

10
9 9 9
8
7
5
4 4 4 4
3
2
1
0 0 0 0 0 0 0 0
OPI OPI Fiber MN Biz Manage Service DIA Total

28 Jun to 4 Jul 5 Jul to 11 Jul 12 Jul to 18 Jul 19 Jul to 25 Jul


MDY Township Summary ( MNet Biz , OPI)

14

4
3 3 3 3 3
2 2 2 2 2 2 2
1 1 1 1
0 0 0 0 0 0 0 0 0

28 Jun to 4 Jul 5 Jul to 11 Jul 12 Jul to 18 Jul 19 Jul to 25 Jul


MDY Total Service Summary
MDY Onsite LAN Ops Resolved Internal
KPI
MDY Total Service Outage Time Summary For MN Biz(Redundant)

9
9

211:24:51

211:24:51
8

5
5

4
4

3
3

47:40:40
31:00:24

29:35:54
2

27:45:47
24:42:12

24:42:12

24:17:53

24:17:53
24:11:56
23:43:05

7:55:53

4:13:59
3:43:32

3:43:32

0
50th Percentile 80th Percentile 90th Percentile 100th Percentile

28 Jun to 4 Jul 5 Jul to 11 Jul 12 Jul to 18 Jul 19 Jul to 25 Jul TKT Count
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