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  • Crim 6 Powerpoint Semi Final - Final

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    This document discusses crisis and incident management. It defines an incident as a situation that could disrupt operations or lead to an emergency, while a crisis threatens an organization's core activities and credibility, requiring urgent action. The key differences outlined are that incidents are typically smaller in scale and managed by line managers, with an operational focus, whereas crises are larger in scale and strategic, requiring management by high-level executives and a focus on communications and reputation. Effective crisis management involves assessing threats, planning prevention and response strategies, coordinating communications, and learning from the experience.

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    This document discusses crisis and incident management. It defines an incident as a situation that could disrupt operations or lead to an emergency, while a crisis threatens an organization's core activities and credibility, requiring urgent action. The key differences outlined are that incidents are typically smaller in scale and managed by line managers, with an operational focus, whereas crises are larger in scale and strategic, requiring management by high-level executives and a focus on communications and reputation. Effective crisis management involves assessing threats, planning prevention and response strategies, coordinating communications, and learning from the experience.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    31 views35 pages

    Crim 6 Powerpoint Semi Final - Final

    Uploaded by

    paul
    This document discusses crisis and incident management. It defines an incident as a situation that could disrupt operations or lead to an emergency, while a crisis threatens an organization's core activities and credibility, requiring urgent action. The key differences outlined are that incidents are typically smaller in scale and managed by line managers, with an operational focus, whereas crises are larger in scale and strategic, requiring management by high-level executives and a focus on communications and reputation. Effective crisis management involves assessing threats, planning prevention and response strategies, coordinating communications, and learning from the experience.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    of 35

    CRIM 6

    CRISIS AND
    CONFLICT
    MANAGEM
    ENT
    CRIM 6
    CRIM 6
    CRIM 6
    CRIM 6
    CRIM 6
    CRIM 6
    CRIM 6
    CRIM 6
    CRIM 6
    CRIM 6
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    CRIM 6

    INCIDENT AND
    CRISIS
    MANAGEMENT
    CRIM 6

    Incident is: Situation that Crisis is: A situation with


    might be, or could lead to, a high level of uncertainty
    a disruption, loss, that disrupts the core
    emergency or crisis. activities and/or
    credibility of an
    organization and requires
    urgent action.

    According to ISO 22300:2012


    CRIM 6
    CRIM 6

    INCIDENT CRISIS
    MANAGEMENT MANAGMENT
    TACTICAL Strategic
    Communications-oriented (but
    ACTION ORIENTED with significant operational
    components)
     Typically smaller scale, at least
    Larger scale
    initially
    Managed by line managers
    Managed by C-level (Chief)
    (frontline workers
    Operations-focused Reputation- focused
    CRIM 6

    CRISIS
    MANAGEMENT
    CRIM 6
    CRIM 6
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    CRIM 6

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