The internship report summarizes the intern's experience at MCB Bank Thanil Fatohi Branch. The intern learned about customer service, filling out account forms and slips, processing deposits and drafts. Ratio analysis of the bank from 2010-2012 showed decreasing net profit margin and return on equity, indicating expenses were rising. Recommendations included increasing interest income, reducing costs, attracting more customers, and strengthening internal controls to improve performance.
The internship report summarizes the intern's experience at MCB Bank Thanil Fatohi Branch. The intern learned about customer service, filling out account forms and slips, processing deposits and drafts. Ratio analysis of the bank from 2010-2012 showed decreasing net profit margin and return on equity, indicating expenses were rising. Recommendations included increasing interest income, reducing costs, attracting more customers, and strengthening internal controls to improve performance.
The internship report summarizes the intern's experience at MCB Bank Thanil Fatohi Branch. The intern learned about customer service, filling out account forms and slips, processing deposits and drafts. Ratio analysis of the bank from 2010-2012 showed decreasing net profit margin and return on equity, indicating expenses were rising. Recommendations included increasing interest income, reducing costs, attracting more customers, and strengthening internal controls to improve performance.
Branch(1177) Brief Introduction of the Organization It was established under the Indian companies act V11 as limited company by adamjee group on 9th of July 1947 In 1974 it was nationalized during the government of Mr. Zulfiqar Ali Bhutto. In 1991Nishat group purchase this bank and it was the first bank which was privatize. It is awarded as the “Best Bank in Pakistan” in 2001, 2003, 2004 and 2005. The 2nd largest bank with deposit base Rs 431 billion and assets Rs 570 billion. Listen on London Stock Exchange. Head office is located in Karachi. Business volume Particulars 2012(In millions) Total Assets 765,899 Total Liabilities 664,148 Total Sales 68,356 Shareholder Equity 88,157 Profit before tax 32,054 Profit After Tax 20,941 Total income 50,009 Earning Per Share 22.77 Deposits 545,061 Advances 239,583 Investments 402,069 Authorized Capital 10,000 Paid up/ share capital 9,199 Bonus share 920 Main Rivals of MCB United Bank Limited Allied Bank Limited Bank al Habib Limited Bank al Falah Limited Askari Bank Faysal Bank Bolan Bank Limited Soneri Bank Limited Atlas Bank Limited Indus Bank Limited Meezan Bank Limited Bank Islami The Bank of Punjab Training Program (Duties performed) Starting Date: 16th of Dec. 2013 Ending Date: 24th of Jan. 2014 Account opening, fill the account opening form Deposits, fill the deposit slips Demand draft and its working Cash and bills, pay and receive the amount for accounts and also fill the scrolls for collection of bills. Learning Experience Knowledge Gained I observe the role of manager and know about management. Skills Learned: I learn about customer dealing and filling the concerned slips. Attitudes Observed/Values Gained: I practically know about team work and cooperation. Most Challenging Task Performed: The most challenging thing is to understand the behaviors and perception of different clients. Ratio Analysis
Ratio MCB Bank
analysis Net Profit Margin= (Net profit after taxation / Net sales) * 100 Net Profit Year 2010 Year 2011 Year 2012 Margin 16,873,175/ 19,424,906/ 20,940,696/ 54,821,296*100=30.7 68,146,588 68,356,191 7% *100 *100 = 30.77 % = 28.51% = 30.63% Ratio MCB Bank analysis Gross spread ratio=Net interest margin / Mark-up earned*100 Gross Year 2010 Year 2011 Year 2012 spread ratio =6,833,529/ =4,526,314/ 40,856,172/ 54,821,296*100 68,146,588*100 68,356,191 =0.67 times*100 =0.65 times*100 =0.59times*100 =67% =65% =59% Ratio MCB Bank analysis Spread Ratio = Interest Earned / Interest Expense
Spread Year 2010 Year 2011 Year 2012
ratio 54,821,296 / 68,146,588/ 68,356,191/ 17,987,767 23,620,274 27,500,019 = 3.04 times =2.88 times =2.48 times Ratio MCB Bank analysis Non Interest Income to Total Income Ratio = Non interest income / total income*100 Non Interest Year 2010 Year 2011 Year 2012 Income to =6,265,306/ =8,112,191/ =9,153,331/ Total 61,086,602*10 76,258,779*1 77,509,522*100 Income 0 =10.25% 00 =11.8% Ratio =10.63% Ratio MCB Bank analysis
Return on Assets= Net income after tax/Average Total
Assets*100 Return on Year 2010 Year 2011 Year 2012 Assets =16,873,175/ =19,424,906/ =20,940,696/ (ROA) 538,388,170*100 610,392,918*100 709,566,107*10 =3.13% =3.18% 0 =2.95% Ratio MCB Bank analysis Du Pont Return on Assets= (Net income /sales) *(sales/Average total assets)*100
Du Pont Year 2010 Year 2011 Year 2012
Return on Assets =16,873,175/ 19,424,906/ =20,940,696/ Ratio 538,388,170*100 610,392,918 *100 709,566,107*100 =3.13% =3.18% =2.95% Ratio MCB Bank analysis Return on Equity (ROE) =Net income after tax/stockholder equity*100 Return on Year 2010 Year 2011 Year 2012 Equity (ROE) =16,873,175/ =19,424,906/ =20,940,696 / 69,180,011 78,915,003 88,156,909 =0.243*100 =0.246*100 =0.237*100 =24.39% =24.61% =23.75% Ratio MCB Bank analysis Debt Ratio = Total debt/Total Assets
Debt Ratio Year 2010 Year 2011 Year 2012
=488,348,404/ 564,430,741/ =664,148,186/
567,552,613*100 653,233,223*100 765,898,992*10 =0.86 *100 =86% =0.86 *100 0 =86% =0.86*100 =86% Ratio MCB Bank analysis Debt / Equity Ratio= Total Debt/Total equity
Debt to Year 2010 Year 2011 Year 2012
Equity Ratio =488,348,404 / = 564,430,741/ = 664,148,186/ 69,180,011 78,915,003 88,156,909 =7.06 times =7.15 times =7.53times Ratio MCB Bank analysis Times Interest Earned Ratio =Earnings before interest and tax (EBIT)/interest expenses
Times Year 2010 Year 2011 Year 2012
Interest Earned =44,240,842/ =55,103,453/ =59,553,763/ Ratio 17,987,767 23, 620, 274 27,500,019 =2.46times =2.33times =2.16 times Ratio MCB Bank analysis Advances / Deposits Ratio= Loans/deposits
Advances / Year 2010 Year 2011 Year 2012
Deposits =254551,589/ =227,580,139/ =239,583,320/ Ratio 431,371,937 491,188,710 545,060,728 =0.59 times =0.46 times =0.44 times Ratio MCB Bank analysis Operating Cash Flow Ratio=operating cash Flow/current liabilities
Operating Year 2010 Year 2011 Year 2012
Cash Flow Ratio =58,701,161/ =124,459,950/ =96,700,952/ 274,715,687 550,726,395 647,937,421 =0.21 times =0.22times =0.14 times Ratio MCB Bank analysis Dividend per Share=Dividend amount/No of equity shares
Dividend Year 2010 Year 2011 Year 2012
per Share = 8,880,716/ =9,806,772/ =11,707,312/ 760,215 836,236 919860 =11.68Rs =11.72Rs =12.72Rs Ratio MCB Bank analysis Earnings per Share =Net income/No of outstanding share
Earnings Year 2010 Year 2011 Year 2012
per Share =16,873,175/ =19,424,906/ =20,940,696/ 760,215 836,236 919860 =22.19Rs =23.22Rs =22.76Rs Ratio analysis MCB Bank
Price/Earning Ratio =Price per share/Earning per share
Price/Earning Year 2010 Year 2011 Year 2012
Ratio =228.54/ =134.60/ =209.76/ 22.19526 23.22896 22.76508 =10.29 times =5.79 times =9.21 times Conclusion
Bank should rely more on the interest
income rather than non interest income Bank has to pays its shareholders dividend from its income as it is capable of doing this The ratios of the bank show profitability and smooth running of successful business Recommendations for Improvement (According to learning experience) MCB should focus more on quality of customer services in this era of competition. There is a need to improve the customer and employee relationship. Bank must focus on the application of new and updated technology and train their employees side by side. There must be a concept of job rotation so that each employee must be able to perform every activity. Internal control should be more strengthened so that the performance of organizations increases. Recommendations for Improvement (According to Ratio analysis) Net profit margin decrease in 2011 but in 2012 it shows increasing trend but there is need to increase the profit margin by minimizing the cost. There is a need to increase the interest income. Non interest income is not the guarantee of financial health of any business. Bank must not rely on its own asset instead it takes fewer loans to lessen the interest income. Return on equity is also shows diminishing trend in 2012 it shows that expenses are more. Try to reduce the interest expenses and attract more customers to increase the income of bank. THANK YOU