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MARKETING ANALYSIS (5 CS)

Company Collaborators
• Online health services • Insurance companies
• B2B model- a key differentiator • Doctors
• access to large pools of patients and doctors • Investors
• First mover advantage • Pharmacists
• Win-win situation for all • IT department
• Goal- being the market leader in enabling online care

Competitors Context Customers


• MinuteClinic • Health care expenditure were projected to reach $4.3 • Health Insurance
• RediClinic trillion, or $13,100 per resident, by 2018 companies
• Take Care Clinic • a survey found that 74% of respondents wanted to • Hospitals,
• Nurse Practioners communicate with their doctors using e-mail • Retail clinics
• RelayHealth • Their market success was depended on Health Insurance
• Medfusion
• Pharmacies
Portability and Accountability Act (HIPAA)
• Cisco TelePresence • volatile U.S. health-care environment combined with the • Employers
• Other tele medicine services and economic recession
offline care centres
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