WINCOR NIXDORF

TPiSCAN Workshop for Customizers

Functions Overview
 Commence Transaction

TPiSCAN Lane Functions Overview | Reinhold Schneider| © Wincor Nixdorf 2016 2

 Commence transaction

 Start transaction by
 touching the screen
 scanning an item
 scanning a customer card, invoice barcode, store transaction receipt
 hit button to recall a transaction (pre-assigned to paytower)
 Further features
 ask user if own bags brought
 Special : mobile shopping integration for paytowers
 Recall transaction
 with mobile shopping system barcode receipt
 loyalty card
 automatically by placing back handheld into rack (close to paytower)
 call associate if mobile shopping system found anomalies during mobile shopping trip
 Unknown barcodes
 Recall items
 Excess of item voids
 Audit (rescan, full or partial)

TPiSCAN Lane Functions Overview | Reinhold Schneider| © Wincor Nixdorf 2016 3

 Register Items

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 Register items

 Virtual receipt
 Show complete transaction receipt including discounts, promotion texts
 Highly customizable
 Prohibit addition of items, which are not for self-service sale
 (Last) item void by user
 Full operator functionality (“direct mode”) towards POS
 Language switch any time
 Operator can have different language
 Operator interventions can be “silent”
 Block before payment optional
 Toggle button for deferred POS calls
 Home delivery
 Loyalty stamps purchase
 Coupon (bin disposal optional)
 Customer card registration (scanned or by MSR)
 Soft tag deactivation
 Hardtag detection

TPiSCAN Lane Functions Overview | Reinhold Schneider| © Wincor Nixdorf 2016 5

 Register items

 Manual Barcode Entry

 Quantity Entry
 POS initiated Questions and Input Screens
 Standard layout for many input types, including MSR and barcodes, numbers, letters
 Situational (special) layout possible, if specified between POS provider and WN country
customizing project
 e. g. ZIP code query, delivery time entry
 E-Top Up
 If not scan code triggered, then button choice
 Provider selection and product range display
 Crated items sale
 Configurable pictures per item
 Crate options must be known to POS

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 Register items
Enhancement survey

 Support JavaFX and HTML5 (since 11.0)

 List scrolling with finger wipe (requires JavaFX)
 Full QWERTY virtual keyboard
 Button for customer own bags (no addItem, only weight change)
 configurable max allowed
 silent alert to attendant
 Form Input Screen
 Provide UI for structured input (address, date of birth, TV License Registration, etc.)
 Weight check Enhancements
 scanner “skip bag” (configurable max)
 take bags off scale button (configurable how many times it is allowed by one customer)
 relax security (for trusted environments)

TPiSCAN Lane Functions Overview | Reinhold Schneider| © Wincor Nixdorf 2016 7

 Register Items (cont’d)
Catalogue (non-barcoded items)

TPiSCAN Lane Functions Overview | Reinhold Schneider| © Wincor Nixdorf 2016 8

 Register Items (cont’d)
Catalogue (non-barcoded items)

 Category  items
 Assortment and order defined by store management or retail headquarters
(Enterprise feature)
 Activation of predefined catalogues at a precise moment, store-wide, in a region, or
enterprise-wide
 Optional alphabetical order (includes language-specific sorting)
 Items can trigger additional quantity question
 Page layout is fully customizable and can be distributed via Enterprise feature of
TPiSCAN or any other solution
 Item pictures can be created and maintained by a corporate function, made available
to catalogue maintainers
 Search by Name Functionality
 Nested Hierarchies possible

TPiSCAN Lane Functions Overview | Hendrik Scheider | © Wincor Nixdorf 2011 9

 Register items (cont’d)
Weight security

 Built to work at minimum Intervention Rate

 Self-adjusting, self-learning
 Uses sophisticated statistical Methods
 Corporate-wide Consolidation of Security Weights via TPiSCAN Enterprise Feature
 JDBC Data Source Connectors available for Derby, MySQL, and Oracle
 Exceptional Item Attributes
 Bulky (leave in cart)
 Light (undetectable weight)
 High-risk (cheap item with same weight as an expensive one)
 User can take Bags off the Scale for bigger Shopping Trips (Configuration Option)
 User guidance
 Scanner switched after capturing a Barcode until the Weight has been measured, avoids
double Scans by inexperienced Users

TPiSCAN Lane Functions Overview | Hendrik Scheider | © Wincor Nixdorf 2011 10

 Journaling

TPiSCAN Lane Functions Overview | Hendrik Scheider | © Wincor Nixdorf 2011 11

 Journaling

 Journal lists single entries, Statistic module makes counts per event type
 Capturing of single “important” events which are not POS-related
 Attendant intervention
 Money received, change given
 Lane locked
 POS unavailable
 Cash retracted (non-recycling)
 Cash level threshold alert
 Customizable to retailer needs
 Machine readable
 can be integrated into monitoring solutions
 Web-Service to query curretn cash-levels from back-end systems

TPiSCAN Lane Functions Overview | Hendrik Scheider | © Wincor Nixdorf 2011 12

 Prepare payment

 Air-mile / loyalty point redemption

 Deferred processing of item registration options
 Blocking interventions (by configuration)
 TV license
 Quantity exceeded
 Age restriction
 Security tag detected
 Negative total can be detected by TPiSCAN, if POS is unaware of a non-cash setup
 Ask for customer card (if not yet registered)

TPiSCAN Lane Functions Overview | Reinhold Schneider| © Wincor Nixdorf 2016 13

 Pay

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 Pay

 Tenders are read by TPiSCAN or POS

 Cash
 Coupons (bin disposal optional)
Scanned or MSR or POS-driven EFT


 Loyalty card redemption

Scanned or MSR or POS-driven EFT


 Banking card (debit, credit)

 EFT dialog can be replicated on SCO screen
 Payments can be operator-initiated (carry operator credentials to POS)
 Deactivate security scale (optionally)
 Split payments and cash back
 Optional limits to trigger availability (min and max)
 Configurable per tender type
 “stage card payment” User starts EFT process (if POS has it) and TPiSCAN goes to
EFT payment after touching “finish&pay”
 or : user starts EFT process and TPiSCAN does “preparePayment” (use activate POSCall)
 Interface : “reprintReceipt”

TPiSCAN Lane Functions Overview | Reinhold Schneider| © Wincor Nixdorf 2016 15

 Post Process Transaction

 Situational instruction to user to take change, receipt(s), bags

 Good-bye screen
 Lane closes
 SW updates
 Catalogue updates
 Cash report to POS
 Optional transfer of journal data to POS

TPiSCAN Lane Functions Overview | Hendrik Scheider | © Wincor Nixdorf 2011 16

 Statistics

 Statistic Module makes Counts per Event Type, Journal lists single Entries
 Attendant intervention occurrence and duration per type
 POS Call Occurrence and Duration
 User Workflow Average Duration (ROI factor !)
 Number of Transactions per Time Frame
 Off-the-shelf Visualization prepared
 Customizable to retailer Needs
 Aggregated corporation-wide via TPiSCAN Enterprise
 Integration into WN e-Service Platform

TPiSCAN Lane Functions Overview | Hendrik Scheider | © Wincor Nixdorf 2011 17

 Attendant station - Overview

TPiSCAN Lane Functions Overview | Hendrik Scheider | © Wincor Nixdorf 2011 18

 Attendant station – Detailed View

TPiSCAN Lane Functions Overview | Hendrik Scheider | © Wincor Nixdorf 2011 19

 Attendant station

 Simultaneous Monitoring of four, six, … Lanes

 Overview or Detail Screen
 Multiple Attendant Stations can monitor the same Lanes
 Mobile Attendant is just another Attendant Station
 Monitor mixed setups
 SCO
 Paytower
 Hybrid
 HSCO
 Additional Concept: Lane to Lane Monitoring (suitable for small Formats)
 Mobile Attendant HTML5 based (Tablet or Smartphone)

TPiSCAN Lane Functions Overview | Reinhold Schneider| © Wincor Nixdorf 2016 20

 Cash management

TPiSCAN Lane Functions Overview | Reinhold Schneider| © Wincor Nixdorf 2016 21

 Cash management

 High and low threshold alerting during operation

 Role-based access restriction
 Overview screens for cash levels
 amount, number of coins/notes
 Pick-up and refill
 by amount or number of coins/notes
 by float (mixed or single variety)
 recycling : bulk entry
 Transfer to CIT cassette
 fixed amounts
 down to predefined levels of drums
 “unattended” pickup

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