BODY LANGUAGE

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 Definition
• The conscious and unconscious movements
and postures by which attitudes and feelings
are communicated

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 Content
• Kinesics
• Oculesics
• Facial Expression
• Gesture
• Posture
• Proxemics
• Haptics
• Paralanguage
• Chronemics

School of Management Studies

 KINESICS
• Study of body’s physical movements
• Understanding non-verbal cues help in
developing one’s ability to use them more
effectively in their presentation
• Non-verbal communication enhances the
impact of the verbal communication

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OCULESICS
• Simple non-verbal communication device
• It is not enough to look at the audience; you should
know how to look at them
• The speaker who looks at the audience arouses their
interest and captures attention
× Avoid gazing at one part of the audience or one
listener
× Avoid look over the heads of listener or ceiling
× Avoid looking frequently to the manuscript or
visual aid

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 FACIAL EXPRESSION
• Conveys emotions with remarkable accuracy
and intensity of your feeling
• It should reveal
– Your interest and enthusiasm for the topic
– Your knowledge and confidence about the topic
– Your interest in the listeners and desire to
communicate to them

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FACIAL EXPRESSION

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 GESTURE
• Expression of any part of your body (Head,
Hands, Face, Shoulders) which illustrates or
reinforces your idea while you speak
– Use them naturally and spontaneously
– Should help to clarify or reinforce your ideas
– Should be suited to the audience and occasion
– Do not overuse

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 POSTURE
• The way you conduct yourself when you face
the audience
• Pay attention to what you do before, during
and after your speech

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 PROXEMICS
• Study of physical space in interpersonal relations
• Four types of Space :
– Intimate (Personal touch to 1.5 feet)
• Family, Lovers, Spouses, Relatives and Parents
– Personal (1.5 Feet to 4 Feet)
• Close friends, colleagues, peers
– Social (4 Feet to 12 Feet)
• Official relationships
– Public (12 Feet to 30 Feet)
• Degree of detachment is very high
• High voice or using Mike
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 PARALANGUAGE
• Characteristic nuances of voice :
– Quality
– Volume
– Rate
– Pitch
– Articulation
– Pronunciation
– Pauses

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 Quality, Volume
• Quality : • Volume :
• Distinguishes one voice • Loudness or softness
from another of the voice
– Soft and Alluring • Low voice indicates
– Thin timid, not prepared,
– Husky lack of confidence
– Harsh and Irritating • Can be improved by
• Can be improved reading aloud stories,
tongue twisters
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 Pace/Rate, Articulation
• Rate : • Articulation :
• No. of words per Min • Do not slop, slur, chop,
• 80 to 250 words/min truncate or omit sounds
• Normal : 120 to 150 • Flow of understanding
• Too slow or too fast gets interrupted
brings discomfort • Ex : I do not know / I
• Use pauses at the right dunno ; I want to go / I
time wanna go

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 Pitch
• No. of vibrations per second
• Rise and fall of voice conveys emotions
• Low : Sadness, Shock, Dullness, guilt
• High : Joy, Ecstatic, Triumphant, Angry

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 Pronunciation, Pauses
• Pronunciation : • Pauses :
• Use British Received • Short silence
Pronunciation • Vocalized pauses : uh,
• Voice modulation helps aah, ah, hm, ahem,a
in express the emotions • Repetitive phrases :
in the best possible way well, I mean, actually,
• Ex : Pronunciation, like, ok
Gesture, Schedule,
Pizza, Niche

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 CHRONEMICS
• Communicating through use of time
• Too late : Negative reaction from people
• Too early : Over eager or Aggressive
• Staying within time limit is a mark of courtesy
and professionalism

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 Links
• Eye Contact :
– http://www.blifaloo.com/info/lies_eyes.php
• Kinesics Introduction :
– https://www.youtube.com/watch?v=NxS-6tzN_aY
• Body Language :
– http://
www.slideshare.net/melodeepop/38-gestures-of-bo
dy-language
• Posture :
– https://www.youtube.com/watch?v=tS2HC0ezk3w
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 Links
• Gesture :
– https://www.youtube.com/watch?v=-3ywrgCA-1I
• Good vs Bad Presentation :
– https://www.youtube.com/watch?v=S5c1susCPAE
• Proxemics and Chronemics :
– https://www.youtube.com/watch?v=9ES6wkBVwmc
• Haptics :
– https://www.youtube.com/watch?v=09l8SJ4NH-k
• Paralanguage :
– https://www.youtube.com/watch?v=HdAMTQHJoRw
• Pronunciation :
– https://www.youtube.com/watch?v=ILkAY58If9Q

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