Professional Documents
Culture Documents
Achieving Excellence in AVSEC - Commitment For A Sustainable Roadway
Achieving Excellence in AVSEC - Commitment For A Sustainable Roadway
Achieving Excellence in AVSEC - Commitment For A Sustainable Roadway
Objective
Provide guidance on 20 aspects of supervision
Pave way forward to excellence
2
Achieving excellence in
AVSEC Supervision
1) Qualities of Security Supervisor
2) Role of Security Supervisor
3) Key Skills of Supervisor
4) Personal motivation
5) Personal development
6) Training and Certification
7) Work Environment
3
Achieving excellence in
AVSEC Supervision
8) Health & Safety
9) Benchmarking with Best Practices
10) Serviceability of Screening
11) Security Reporting
12) Security Coordination
13) Change Management
14)Powers of SDO / PASO
15) Preparedness for Auditing/Quality Control
4
Achieving excellence in
AVSEC Supervision
Mentor Guidance
Exemplary staff
Trusted Relation
Coach Technique Knowledge
Anticipate Customer concern & reaction
Liaise with Senior and junior staff permanently
Express through DSIS, personal contribution to excel
Security is everyone’s business (security culture)
Integrity
7
Role of Security Supervisors
Setting goals
Demonstrating effective behaviors
Link between management and staffs
Conducting Security Briefing
Managing Change
Communication
Serviceability of equipment
Delegation
Motivation of staff
Training
8
Skills of Security Supervisors
Decision-making skills
Effective Meeting/Briefing Skills
Delegation skills
Good Customer Service Skills9
Personal Motivation
Personal Satisfaction
Recognition for good job
achieved
Leadership of a team of staff –
Team work
High salary and fringe benefits
26
Familiar with Airport Matters-
ACI APEX in Security
Own initiative of AML to embark
on ACI APEX Security
Pioneer Airport for the ACI APEX
Security Programme in April 2016.
APEX is a peer review
programme that allowed us to
benefit from international
exposure of the reviewers
An impressive list of 112
recommendations were made,
most of which have been
addressed e.g. high vegetation
on Perimeter Fence,
improvements in signage 27
Familiar with Airport Matters
-Security features in Airport
Design
Monitoring of Airport
Projects for inclusion of
Security aspects
Lighting, CCTV, SACS, SRA
demarcation, fencing, access
control, anti-blast material,
anti – ramming features
Methodology of project
implementation in line with
AVSEC requirements
28
Familiar with Airport Matters
-Existing Established
Committees
NCASC – National Civil Aviation
Security Committee
NCASTC – National Civil Aviation
Security Technical Committee
ASC – Airport Security Committee
AFC – Airport Facilitation
Committee
AOSC – Aerodrome Operation
Safety Committee
ATOC – Airport Terminal Operations
Committee
29
Familiar with Airport Matters -
MOUs in Security Department
MDFP – Screening machine &
Billing for goods screening
YU Lounge – Billing for Security
Services
Police (CCTV) – Sharing of CCTV
facilities
Police (Sniffer dog) – Care &
deployment of dog handlers
against monthly payment
MRA – Use of AML X – ray
machine
30
Familiar with Airport Matters
– Powers of Authorities
DCA – Regulatory powers,
Security Oversight &
Quality Control
Police – Primary Access
Control, Enforcement of
Road Traffic Regulations,
Search and arrest
MRA – Search of pax &
baggage, Search of staffs
exiting airport, FOREX
Control enforcement 31
Familiar with Airport Matters
– Security & Facilitation
ICAO requirement to balance
Security & Facilitation
Airport Operator as Chair of
ASC & AFC
Examples of Facilitation in
AVSEC: Specific routing and
screening process for PRM,
Pacemakers, Transgender &
prisoners; dedicated
Screening lanes for staffs,
Crew & Business Class pax
32
Concluding Note
34