MANAGEMENT INFORMATION SYSTEM (MIS)

UPS GLOBAL
OPERATIONS WITH
DIAD V

GROUP 4 (20131-20140)
1.List the various ways that DIAD (Delivery Information Acquisition Device) improves
customer service.

Various Ways in Which DIAD Improve Customer Service

1.Real Time Data Tracking

2.Fast Timely Service
3.Transparant And Accountable
4.Highly Efficient
5.It Is Secured
2.Write out the steps a package takes from pick-up by a UPS driver to delivery
including the role of DIAD, the USP Data Center, and the UPS Package Center.

Steps from Pickup to Delivery

1.Collection of Data
2.Framework
3. Realtime Navigation
4.Trafic Congestion
5.Secured Delivery
3. what role does wireless communication plays in UPS system? List different types of wireless
connectivity and describe their function?

1.Wireless Communication Helps In

• Portability
• Adaptability
• Lower Cost
• Productive Administration

2. Types of Wireless Connectivity

• Bluetooth
• Wi-Fi
• Gps
• Pan
4. Why don’t UPS use much more powerful and smaller smartphones like the iPhones or Android?

Reasons

• iPhone And Android Are Open-Source Programming

• UPS And iPhone Programming Do Not Comply
• Objective of Both Are Different
• Ups Is Not Used in Power Full and Small Smart Phones
 5. Why is the DIAD V better than DIAD IV?

DIAD 4 DIAD 5

RAM IS 128 MB RAM IS 1 GB

LOW SPEED PROCESSOR HIGH SPEED PROCESSOR

NOT HAVE CAMERA IT HAVE 3MP CAMERA

NOT HAVE TOUCH SCREAN INCLUDE TOUCH SCREAN

SIZE IS LARGER COMPACT SIZE

 6. How does UPS’s investment in IT help it achieve the strategic business objectives

UPS Helps in These Ways

1.Ups Enhances Productivity to Accomplish High Benefits

2.Tracking Client Continuously with Information or Data
3.Ensure Customer Satisfaction
4.Continous Upgradation
THANK
YOU