Topic 6: Global Management and

Leadership
a) Leaders and managers
b) Leadership and organisations
c) Approaches -Traits, behavioral ,
contingency,
d) Emerging approaches
e) Creativity and leadership
f) Leadership and ethics and diversity
g) Leadership and change
@ Thoralf Dassler
Managers and leaders
•What is the difference •Motivation versus inspiration
•Operational versus visionary
between a manager and
•Improvement versus
leader?
transformation
•What do each do? •Removed /resign
-Goals •Responsible to and for /
-Influence responsible for
•Manage change/ instigate
-Ambiguity change
The existing body of Knowledge
about leaders
• The traits approach

• The behavioural approach

• The contigency approach

Exercise
• Taking an organisation of your choice review, discuss and critique
the following:
• Unique strategic mix of people, resources, markets, processes,
governance, regulation etc.
• Key Performance Indicators (KPIs)
• Service Level Agreements (SLAs)
• Management style – autocratic/paternalistic/democratic/laissez-faire
• Which style works best?
• Is there an overall coherency in the combination above
(strategically?)
Emerging Leadership Behaviours

- Boundary spanning leadership

- Building social exchanges and fairness
- Creating followership (Howell and Costley, 2006)
- Universal features of leadership :Project Globe
- Leadership and creativity
- Leadership in ethics and diversity
- Leadership development and organisational change
Exercise

• Go onto PWC’s web site and review the latest

CEO’s annual global survey
• Review the report
• What do global CEO’s think?
• Take notes on the key issues (ensure you
appreciate the definitions and meaning in use)
Four Key Elements and types of Change
Key elements in change: Types of change:

- Types of change –SCOPE

•Diagnosis and NATURE of change:
•Levers/triggers for ... (Balogen and Hope
Hailey,in Johnson et
•Pitfalls to .... al,2006)
•Change agents
- Adaption
- Reconstruction
- Evolution
- Revolution
Impact on the leader’s new role
Impact on leader:

-Be aware of cultural and age/demographic issues

-Engage in cultural and diversity awareness
-Accommodate differences
-Scan for continuous opportunities
-Keep up-to-date/integrate
-Appreciate change management
-Welcome uncertainty expectancy & be proactive
-Create a mutual ‘fit’
-Leverage all resources
 Importance of communication
in Change
- Effective communication is important
- Vision and strategic intent must be clear
- Choice of media is important
- Involvement of all stakeholders is important
- Two way communication required
- Emotional management is essential – symbols,
routines etc.
- Monitor the process avidly
Avoid the ‘Pitfalls’ that destroy change
- Ritualization of change and
initiative overload
Hijack of the process
- Erosion of the reason for change
- Reinvention (reinterpret
according to the old paradigm)
- Giving too little attention to the
symbols of change
- Adopting an uncontrolled and
badly co-ordinated process
Be aware of the process
challenge
- Appoint a change agent or
champion
- Appreciate and understand the
importance of culture
- Do not become overconfident,
utilise ‘change props’
- Monitor the change and
process in depth
- Involve people (at all levels)
- Pay attention to behavioural
compliance
Exercise

• Look at TATA – which industry sector do they

reside in?
• What is their strategic vision and mission?
• Who are their directly comparative competitors?
• This is not an easy task!
• Produce a brief report on your findings