INTERNSHIP REPORT ON UNIVERSITY OF GONDAR

ARSI UNIVERSITY

COLLAGE OF BUSSINESS AND ECONOMICS

DEPARTMENT OF MIS

PREPARED BY:ABEJE
HABTAMU
1.1 BACK GROUND OF THE ORGANIZATION

University of Gondar (UOG), which is one of the oldest and most well established education institutions in the countre. our university of
estabilshed 1954 was which in Amhara Regein, North Gondar Zone ever green Natural environment in gondar town was which by the federal
democratic republic government of Ethiopian which is located 750 km far away from the capital city of Ethiopian. It is found in the North
Gondar part of the country.

This was also the era that gave birth to the philosophy of team approach and community based teaching of health professionals. During the 1950s
all 2nd year clinical nurses, sanitarians and 3rd year health officers would go out into the community and provide health promotion as well as
preventative, curative and rehabilitative services. This early work has developed and evolved into the Team Training Program (TTP)within
the current College of Medicine and Health Science.

Run by the Ministry of Health until 1960, the Training Center joined Haile Selassie I University – now known as Addis Ababa University, in 1961
by the act of internal decree known as “Charter of Haile Selassie I University”. In 1978, by bilateral agreement between Karl Marx University
in Germany and Addis Ababa University, a medical faculty was established within the Training Center – a major milestone in the established
of medical education in our country.

During the following years we have evolved according to the changing needs of our society and endeavored to tailor our institution to the address
the urgent needs of our country. In 1980/81 the Training Center was renamed Gondar College of Medical Sciences (GCMS). Medical training
was provided at the College by German medical experts, creating opportunities for the subsequent training of Ethiopian staff in Germany.
GCMS gained autonomy from Addis Ababa University in 1992. In 2001 the first new Faculty, the Faculty of Management Sciences and
Economics, was created. The spring of 2003 saw the next phase of development, changing the name from GCMS to Gondar University
College and creating three new faculties. In 2004 the institution was converted into University of Gondar and through subsequent years the
University opened 4 more academic units.
1.2 CARDINAL ISSUES (MISSION, VISION, VALUE, AND
OBJECTIVE OF THE ORGANIZATION)
MISSION OF UOG
 Producing efficient graduates by offering research assisted quality education.
 Undertaking a problem solving research based on national need and benefiting the community with the
outcome.
 Offering government and community centered training, consultancy service, transferring technology
and undertaking innovation.
Vision of UOG
 University of Gondar strives to be one of the top ten Universities in Africa by 2025.

Values

 Shared vision
 Attention to cross-cutting issues
 Diversity
 Professionalism
 Equality
 Effectiveness
 Democracy
 STRACTURE OF ORGANIZATION

President

Academic vice
President

Education Quality
Insurance & Audit
Directorate

Staff Quality care Collage/institute/facult

ADRC
developm unit y/school Education,
ent Unit Quality Assurance &
audit Coordinators

Campus
ADRS Unit
Department level education Quality
Assurance & Audit Units
 1.4 PERFORMANCE OF ORGANIZATION

UOG accepts and works towards the realization of the Growth and Transformation Plan (GTP) of the Federal
Democratic Republic of Ethiopia and beyond. As enshrined in the GTP, the key priorities of higher
education are ensuring quality and relevance, especially in technology. As a University that values these
components of growth and development,
 UOG is responsible to make both its undergraduate and graduate programs compatible with economic
demands of the country by giving a due emphasis on quantity, type and quality of its output. The university
shall also take the initiative of introducing and encouraging a system for technology-transfer based
research. The University is also committed to achieve development goals set by the government by
supporting the community in technology with its outmost performance. In spite of the need for continuous
improvement, the university performed the following activities indicators of accomplishment of its
objectives.
• Producing a higher level skilled and capable human power that fit to the development of the country in
general and Technology in particular, that is, providing competent graduates who are professionally ethical,
innovative, build by entrepreneurial attitude and job creation and business development sprit
.
• Providing up to date training that in line with the need of labor market and industrial requirements of the
country
• Supporting industrial development through technology incubation and problem solving approaches by
strengthening the newly established Research Park
• Providing need based training on industrial governance, innovation and productivity
• Assure internal quality and relevance in accordance with the demands of the economy through the
implementation of tracer study and employer satisfaction survey system
1.5 SWOT ANALYSIS

Strengths
Strengths are internal positive aspects that are under control and upon which you may capitalize in planning.
Accordingly, some of the strengths of UOG as educational institution are as follows:
 Existence of commitment among top management and workers towards change.
 Availability of strategic plan of university
 Presence of better work relationship and team spirit among workers
 Good start support for female
 Promising start to expand physical infrastructure
 Good start in active learning and continues assessment
 Participation of workers and students in decision making
 Academic staff with high profile
 High number of academic program
 Good start of capability building
 Good start support community
 WEAKNESS

Weaknesses are internal positive aspects that are under your control and that that you may
plan to improve. Some of the weaknesses UOG are:
 Lack of personal computer (pc) network in the office.
 Lack of flare in the organization
 Lack of recourses administration system
 Failure to apply student-centeredness approach
 Mismanagement of physical facilities and resources
 Weak research culture
 Inadequate allocation and poor utilization of budget with red-tape bureaucracy to release
fund
 Inadequacy of system automation
 Attitudinal problem of some academic and administrative staffs
 Poor procurement system
 Shortage of skilled human resource to utilize technology and cope up with the changing
situation
OPPORTUNITY

Opportunity is a positive external condition that you do not control but of which you can plan to take
advantage. Thus, some the opportunities of UOG are:
 More financial resources through income generation likely to be available in the future
 Peaceful and stable political administration system.
 The existence of strong procedure of evaluation and supporting system.
 Governmental motivation to expand developmental strategy.
 The existence of opportunity to use modern technology.
 There is further training for the employee of the office.
 Development of information technology.
 Attention given to quality of education
 Economic growth of the country and increased societal demand for higher education
 Location advantage Nearest to the capital city of the country
 Legal mandate to the university to launch new programs
THREAT

Threats are negative external conditions that you do not control but the effect of
which you may be able to lessen. Accordingly, some of the threats are as follows:
 Weak governance: generalized corruption, lack of transparency in planning and
management
 Economic condition of the country
1.6 PROBLEM OBSERVED IN THE ORGANIZATION

There are many problem observed at current time that affected the achievement of
the organization objectives and mission. A few of them are as follows:
 Mismatch of planned activities and allocated budget.
 Unwise use of resources.
 Shortage of materials(EG. LAB COMPUTERS)
 Shortage of skilled man power
 Lack of implementing some of the planned activities.
 Lack of proper implementation of 1to5 development army as a change tool.
 Frequent power interruption And lack of flare
1.7 SUGGESTED SOLUTION OR MEASURES TO BE
TAKEN TO MINIMIZE OR REDUCE THE PROBLEM
 The annual budget allocation must be based on planned activities.
 Support file management and documentation by automating file management system
and using properly trained workers.
 Developing guideline on how to use the allocated resource in a wise manner.
 Fulfill supporting materials in the organization
 Fulfill supporting skilled man power in the organization
 Mechanisms should be devised to audit the implementation of the planned activities.
 Institutional transformation directorate should devise means to monitor the
implementation of 1 to 5 development army.
 The university should negotiate with power and electric authority to get direct line to
reduce frequent power interruption and buy additional generators in where there can be
general power interruption
PART TWO: ACTIVITY REPORT

2.1 Back Ground of the Department

University of Gondar ICT center has supported 5 teams and 5 leaders. These teams
include Infrastructure and service team ICT teaching learning technology,
business application and business team, Entraining and constantly team, each
team performs different but interrelated activities.
UNIVERSITY OF GONDAR ICT DIRECTORATE STRICTURE
VISION

The Vision of the ICT center is to become a center of excellence in utilizing the potential of ICT in
learning, innovation and education environment for the benefit of UOG and the nation’s
development as well.

Mission
The ICT Center has overall mission of proving state-of-the-art ICT services to students, faculty,
researchers, and staff so that it facilitates the work of the university in its different areas like
instruction, general research, administration, and service to the wider community in line with the
mission of UOG.
Objective
The objective of establishing the ICT Center is to empower its capability to assist academics, research,
consultancy, and overall administrative tasks at UOG with a broader range of ICT Services.
Moreover, the ICT Center enforces policies and standards, conducts research, consultancy, and
provides short term training in the area of ICT for students, instructors, administrative 2
2.2 DUTIES AND RESPONSIBILITIES

All the duties and responsibilities of the ICT Center focus at assisting academics, research, and
consultancy by exploiting the potential of ICT. Some of its expected activities are described below.
 Develop ICT strategic plan aiming at providing broad rang services and advising the university
management on matters related to ICT.
 Administer and upgrade the existing network and Internet infrastructure and provide relevant
network-based services.
 Provide hardware/software maintenance, and User support services.
 Enhance local content that provide up-to-date information about public relations, academic
research, consultancy, and other social activities in the university.
 Plan, design, implement and/or consult the automation of different processes in the university. It is
also responsible to follow up existing applications.
 Establish and enforce ICT use standards and policies in the university.
 Ensures that the university community has sufficient access to ICT Services.
 Provide research, consultancy, short term training and, outreach services to the larger community.
2.3 PERFORMANCE EVALUATION OF MY YOUR
ACTIVITIES
During my stay and the time I was practicing in the ICT center of the UOG I could identify
some of my strengths and weaknesses I. It was a good opportunity to see what I have
learned in class practically in the real world. I have learned to be punctual for work and
taking responsibility for my actions.
I could also carry out the following activities with the outmost responsibilities:
 I was too punctual in my work
 Identifying requirements in system development projects.
 Developing effective communication skills in that I had good communication with others
at work place
 Activity done by student during the practical attachment
 Connect printer and computer
 How to share data by IP address number
 How to make one computer as server
 Crimping tool: We are used for crimping network cable after we finish possible order of
the color for straight through and crossover using RJ-45.
2.4 PROBLEMS THAT I HAVE OBSERVED IN THE DEPARTMENT

 Internet access was sometimes slow

 There was inefficiency of some materials(e.g. shortage of the computers in the
department) and lab class
 Shortage of time to cover tasks assigned to the department
 Absence of motivational/reward system for outstanding performance
 The department members are busy by different cases such as, meeting, load of
jobs,
SUGGESTED SOLUTION

1. By using network configuration and to connect wireless cable

 Create peer to peer connection between computers.
 Checking system configuration
2. To solve the problems of inefficiency of materials there is a need to allocate
additional budget by the university to purchase the most effective and quality
materials as well as technologized equipment’s that are accessible by the
department.
3. To overcome shortage of time to cover tasks assigned to the department, there is
a need to conduct need assessment, prioritizing activities and planning tasks to
be performed ahead of time.
4. The university needs to establish reward system where professionals with
outstanding performances can be prized.
PART THREE: ATTACHMENT EVALUATION

3.1 Rational of Practical Attachment

Practical attachment is something like a training to make better the performance of student and
to adapt the coming work environment easily. Therefore, a practical attachment is a
necessary tool to equip students with what exists in the real world of work and translate
theoretical concepts in the course of study to practice.
 The main objective of this practical attachment are:-
 To understand the working environment.
 To understand how to construct network infrastructure.
 To obtain the deep knowledge.
 To understand how to be effective and efficient on the work.
 To provide experience that will enable to achieve a breadth of understanding that will form a
frame work or agenda for final year of study.
 To enabling students to relate theoretical concept with practical situation
3.2 SIGNIFICANCE OF PRACTICAL ATTACHMENT

• The practical attachment has a number of significances. Some of these

significances are listed below:-
• It is designed to provide us (the students) with a supervised professional
experience which integrates in our professional field
• It increases our relationship with others
• It helped me to translate some of the theories that I have learned to practice
• It helped me to hand on experience, obtain practical knowledge and skills.
• I have learned how to identify problems and design system to solve the identified
problems.
3.2 RELEVANCE OF ORGANIZATION AND ACTIVITIES TO MY
STUDY
 The relevance of organization and activity to my study is very important and
helpful in many ways.
 The organization was relevance to my study because many activity I perform is I
learnt in my courses like maintenance, database, networking so I have got a lot
of knowledge and I am very happy by that so the organization was a relevance
for me.
3.4 RELEVANT RESEARCH PROJECT IN THE ORGANIZATION

The organization in which I conducted my practical attachment is relevant for my field of study.
The activities I did in this organization enabled me to understand how theoretical education
is put into practice. The following are some of the project I found in the organization:
1. Student service management system. It includes:
 Café service
 Dormitory service
 Clinic service
2. Online exam
3. Students registration system
4. Human resource management system
The following are the other completed projects which are ready for use:
 Employee attendance management system
 OTRS
3.5 APPLICABILITY OF THEORIES AND OTHERS IN CLASS ON
REAL WORLD
Applicability of theories in practical work environment is very interesting and
important. . In MIS field there are many theories and concepts that applied on
real world. Some of the concepts which are applicable when I conduct this
practical attachment were the following system
 Database management: the company keeps all information by using sq.: the
company keeps all information of all of the departments in the organization.
 Pc maintenance: the department helps the employees with their computers and
maintain
 Networking: when we use system it makes the networks more effective and
speedy.
 Work a project
3.6 WHAT CHALLENGES DID YOU EXPERIENCE DURING THE
ATTACHMENT?
The university was not interested to accept the internship students.
 It was difficult to communicate with my internship supervisor because he was very busy
carrying out many projects.
 Some employees were not interested in giving information and sharing their experiences.
 There is inefficiency of some materials.
 Lack of electric power to perform in proper manner my practical attachment
 .Difficulty of getting data in English language. Most data which exist in the bureau were
written in Amharic language
3.6 SUGGESTED SOLUTIONS

 Smooth relationship should be established between universities and universities

and industries as they are stakeholders and responsible in the training of students
 To solve the problems of inefficiency of materials adequate attention should be
given to the issue and additional budget should be allocated for the department to
purchase the necessary materials.
 The organization should give the opportunity for students to participate in a given
activities freely in order to improve their knowledge and developing self-confidence
in their professions.
 Documents have to be translated into English language as well.
PART FOUR: CONCLUSION AND RECOMMENDATION

4.1. Conclusion
The internship has a great role on students because it provides the way to relate the
course taken in theory with real world experience. It is also useful to enable and
develop good work ethics and understanding. Furthermore, it is useful to
identify the strengths and weaknesses of the intern to work on. Finally, most of
the tasks that are performed in the office were related to field of my study
because of this I was so satisfied during my internship
In our summer internship field practice generally we have seen the following.
• How switch was configure
• how to Crimping tool:
• arranging cable colors
 4.2 RECOMMENDATION

This internship is very important for students because it helps them to increase their
experience and skills. In order to produce knowledgeable and skillful students the
following points need the attention of the concerned bodies:
Hosting organizations should be voluntary to accept and train intern students at first.
 The employees should be punctual and have willingness to teach the interns.
 Students should be responsible for the duties they are assigned and pay attention for the
practical work
 And should provide good environment for the students. The materials should have to be
sufficient and functioning.
 Above all the supervisors need to do researches to solve the problems they face like the
problems with the internet connection.
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