Business

Business Etiquettes
Etiquettes and
and
Grooming
Grooming

Presented by:
Siddharth Agrawal
A1802009314
Sec – F (IVth sem)
 Business Etiquettes
• Business etiquette rules are essential to a
successful business professional career.
Etiquette refers to the normal methods of
social behavior.
• In other words, acting on a set of rules that
apply to each situation that happens.
• Correct office behavior is important. You will
set a good example to others around you and
your boss. Employees who follow business
etiquette rules get promotions and choice
assignments. There are eight basic guidelines
listed below that should be followed for any
type of job considered.
 Guidelines
• The first rule is to be on time to work. Do not
make it a habit of calling in sick or being late.
Meet your deadlines on time and don’t keep
others waiting for you.
• The second rule is to wear clean, pressed
business-like clothes. Look neat and well
groomed. Men must wear a suit and a tie and
women must wear conservative dress or pant
suit when conducting business.
• Third rule is to avoid office gossip as it only
hurts you and others around you. Your boss
may or may not want to share confidential
information with you and will note that you do
not have your priorities straight.
• The forth rule is do not borrow from your co-
workers desk, or other peoples desk without
asking them. It is better to wait for
permission first.
• The fifth rule is to be aware of your behavior
and show respect to those around you.
• The Sixth rule is do not whine. No one likes to
be around a complainer constantly.
• The seventh rule is to answer the phone
promptly, by the second or third or is
considered polite. Be pleasant and courteous
to the other person and never leave anyone on
hold for longs periods of time.
• The final rule is to try and avoid office
romance. It is very distracting and
unprofessional. If you do have an office
romance, keep personal and work life
separate.
• These eight rules of business etiquette
will help you establish a good
relationship within your office. You will
be more likely to get promoted, and get
better assignments in the long run.
 Gestures
• Keep upper arms, back, chest and legs covered at all times if you are
female. Shorts are never acceptable, even when exercising.
• Use the traditional greeting of "namaste," with hands in a praying position,
bowing slightly, especially if unsure if a handshake is proper. Though the
Western handshake is commonly used worldwide today, and would likely be
fine if doing business with foreign colleagues in the U.S., knowing your host
country's alternative will impress them and may help you avoid an
uncomfortable situation.
• Use professional titles when addressing your business colleagues whenever
you can. Titles are very important.
• Use the word "no" sparingly, or not at all. It is considered harsh in Indian
culture, and it is preferable to be more evasive when answering in the
negative. Keep the conversation polite and non confrontational
 Importance of Business
Etiquettes
• Etiquette is a very important factor in determining the
success or failure of a business or a person. Etiquette is the
way a person presents himself to others, being comfortable
and making other people around comfortable.
• It is very important to practice good manners and
etiquettes in order to succeed in your business, be liked by
people and maintain good relationships with clients,
customers and employees.
• When you do not practice good etiquette intentionally or
unintentionally, you are bound to face lot of obstacles on
the path to success. But if a person is generally considerate
and attentive to the needs of those who work for him/her
by following the basic rules of etiquette, he/she will
definitely be successful in any venture.
 Grooming

• Grooming means dressing well, to be

presentable to others. It simply
means dressing in a way that projects
that projects an image of the
sophisticated, successful working
individual you are or would like to
become.
Grooming
Men
 Shirts
• As a rule, the simpler the better.

Colours – white, off-white, pale, blue

shirts are preferred.
It is important to button up your shirt
till the collar button.
 Trousers
• They should preferably be dark
though you may wear beige and with a
dark colored shirt.
• Try to have atleast one black
trouser.
 Ties
• To play it safe choose a traditional
silk tie, no loud colors or pattern.
• It may be wise to avoid ties with
designer logos or images.
• Your tie must co-ordinate with your
attire. The knot must be a perfect
triangle.
 Socks and shoes
• Choose a color of socks that
coordinates with your trouser and
must be long enough not to expose
your skin when you sit down.
• Wear a good pair of leather shoes –
black/brown and should be polished.
 Grooming for women
• You may wear salwaar kameez or
formal shirt/trousers. Avoid
sleeveless or tight fitting clothes.
• Shoes with short heels are preferred
and must be polished or clean.
 Accessories
• Apart from your working bag, carry a
black or brown bag if you want to.
• Do not wear heavy jewellery to
office. Wear a small pendant and a
ring with a bracelet or a bangle.
Thank you