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Performance Management System

Performance
Management
System

Best Practices in Employee Performance Management


Copyright © Star Leadership, Inc.
What We Will Cover

Challenges of Performance Management


Criteria for Performance Management

Where PM fits in a big picture

Components of PM

When PM approaches don’t work

Conclusion

Best Practices in Employee Performance Management


Copyright © Star Leadership, Inc.
What is Performance Management?

Performance Management is an
on going communication
process established between
two parties to develop clear
expectations and
understandings
Best-practice
Best-practiceorganizations
organizationsadopt
adoptaastrategic
strategic
approach to Performance Management.
approach to Performance Management.

Best Practices in Employee Performance Management


Copyright © Star Leadership, Inc.
What Performance
Management is not?

Best Practices in Employee Performance Management


Copyright © Star Leadership, Inc.
Challenges of Performance
Management

Managers Reluctance

 forms and procedure of PM


 don't have the time
 don't want to have arguments
 difficult to feed back

Best Practices in Employee Performance Management


Copyright © Star Leadership, Inc.
Preview
Why a Strategic PM
Approach?
Path “A” Path “B” Path “C”
Result/Outcome Result/Outcome Result/Outcome
Execution

Most Effective PM Marginally


Effective PM Ineffective PM

Expectation/Goal Expectation/Goal Expectation/Goal

AAstrategic
strategicPM
PMapproach
approachenables
enablesananorganization
organizationto
tofind
find
an
anoptimal
optimalpath
pathtoward
towardachieving
achievingits
itsobjectives.
objectives.
Best
BestPractices
Practicesin
inEmployee
EmployeePerformance
PerformanceManagement
Management
Copyright © Star Leadership, Inc.
Facets of Best-Practice PM Strategy
Preview
AAHolistic
HolisticApproach
Approach
W
n ed or Pla
i
ef cies k nn
D & in
rly eten go Set g
ea al tin
Cl omp s g
C
Best

Perform
Practices in

Continu
Rewards

Review
Total

Performance
Management

ance
al
Cl
ea i ng o
rR lop ty t
Sc ati eve aci m
ale ng D ap for
C Per

Best
BestPractices
Practicesin
inEmployee
EmployeePerformance
PerformanceManagement
Management
Copyright
Copyright©©Star
StarLeadership,
Leadership,Inc.
Inc.
Facets of a Complete PM Preview

Evaluation Form

Individual Individual Administrative


Competencies Work Development Section
Goals Goals

This section This section This section


focuses on focuses on focuses on This section
behavior “WHAT” “WHAT” focuses on
or on “HOW” business individual mandatories
employee goals development and
will achieve employee goals employee signatures.
goals. will achieve. will achieve.

Resource: See Sample “Complete Performance Evaluation Form”

Best
BestPractices
PracticesininEmployee
EmployeePerformance
PerformanceManagement
Management
Copyright
Copyright ©
© Star
Star Leadership,
Leadership, Inc.
Inc.
There are 65 slides in this Preview

presentation
Package includes:
• Audiovisual presentation
•Audio files
•Audio script
•Templates, forms, handouts, research
publications
•Evaluation form
•Instructions for Certificate of Completion
www.starleadership.us
service@starleadership.us
Best
BestPractices
PracticesininEmployee
EmployeePerformance
PerformanceManagement
Management
Copyright
Copyright ©
© Star
Star Leadership,
Leadership, Inc.
Inc.
Best Practices in Employee Performance Management
Copyright © Star Leadership, Inc.

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