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Lesson 6 EBBA
Lesson 6 EBBA
Business
xin chào
09/01/2021 1
Session 1: Introduction to International Business--Globalization
Session 2: Communication, Culture, ethics, CSR and sustainability
Session 3: National Political, Economic and Legal Systems
Session 4: International trade and government Policies
Session 5: Industrial types, strategies in international business and risk
G S W O R K
HO W T H I N PEO
PLE
S - DE
CE MO G
N RA P
A HICS
I N BUSINESS PRACTICE
-F S: S,
Y PS U E E F
M HI L
A EL I
N O N S V B
O IO E
R UR ES ,
EC AT O
C IO UD
L
RE AV TI T
H AT
BE
COMMUNICATION PROCESSES
09/01/2021 ©Provox Training and
Consulting for NEU - EBBA 5
What business am I going to do with whom?
What are my objectives?
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6 Factors to look at and critical
analyse and evaluate
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1. Evaluation of countries and
business opportunities (What –
Why – How - …)
2. Risk and reward factors
3. Resources
4. Risk analysis techniques- gaining
advantage
5. Strategy
6. FDI
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Questions I need to answer to find out business
opportunities (to evaluate opportunities)
Common biases:
Bandwagon effect / peer pressure (do things because many others do the
same)
Anchoring (over-reliance on one trait or piece of information when
making a decision)
Confirmation bias (search for, focus on, interpret and remember
information that confirms one’s preconceptions)
Focusing effect (tendency to place more emphasis and importance on one
aspect on an event, incidenct or process
Illusion of truth(tendency to identify as true statements one has previously
heard, or believe statements that are repeated and familiar to you already)
Stereotypical bias (memories distorted towards stereotypes)
a re
o a nd
ple d
p e o t s .
h a t e n
r e w d ge m
n s a n j u
c i si o e d o
De b a s
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What are the risks Vs rewards
Short-term and long-term?
• Socio-economic conditions
• Demographic variables
• Cost considerations
• Geography, infrastructure, transport &
communication
• Government incentives / disincentives
• Management/leadership & administrative
variations
Colgate-Palmolive
Unilever
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Baby, feminine N. America Europe Asia
and family care
• Obsolescence
• Prices and disposable income
• Income elasticity
• ai ls
Cultural factors and taste
d et
• Substitution m e
t s o
• a
ok inequality
Disposable income and income
l o
et ’s
L
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Let’s look at the case of Sales (selling
products) - objective: expand sales
Obsolescence and technology leapfrogging.
Consumers in developing economy do not necessarily follow the
same patterns as those in higher-income countries. (mobiles in
China, from transistor In China, consumers have leapfrogged)
Simply you need to know what people want and how much
money have they got?
In India, the demand for diesel and petrol powered cars fell when
the government changed fuel-costs. In Norway, there are legal and
environmental conscious factors that have led to the increase in
electric car sales.
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Disposable income and Income inequality.
There are markets where income inequality is high, the per capita
GDP figures are less important.
• Resources
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Resources
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Resources
(objective: keeping costs down)
W
m ew
lec uch ill lo
tu m ok
re or
3 e d at t
et his
ail in
in
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Energy
What gives a place an advantage (output:input)?
• Land
• Labour How much
does it
• Capital cost?
• Energy
Is it How is the
available energy
Can a
all the produced? Coal?
factory
time? Wind? Nuclear?
easily get
Oil? Hydro? Gas?
it?
Biofuel?
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Threat to industry profitability
LOW MEDIUM HIGH
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HR
AC FC Q2 Target 2012 2013 2014 2015 2016
2010 2011 2012
Comments
• Decrease in numbers of FTE (incl. managers) due to BÄST - new ways of working supported by system
• A decrease in managers with 11,3 % other 3,5 % from FC 2011 to BP 2016
• A slightly decrease in external FTE’s (37 to 35 during the BP plan)
OHSAS 18001 certification Maintain and keep the OHSAS Quality check-up by external auditor
18001 certification
Awareness programs Reach a higher reporting rate of Define action plans from Hearts & Mind Covered by the APT meetings that
incidents, and a lower accident WS and follow up. Secure that the new is indirect time = non billable hours
rate (-15%)* tool for APT will be used by Group
managers. 10 unannounced safety walks
performed by the management team of
Services Nordic on different locations
Health management Reduce the share of unfavorable Create clear roles and responsibilities Educate approx 25 top managers
answers in My Opinion: Work-life around the new roles in BÄST. Educate in Change management 500.000 kr
balance with 10 units compared to managers within Services in Change
2010. management. Improve communication
around changes and answers the
question WHY and how all initiatives are
linked together. Create a holistic picture
for both managers and employees. Look
into competence and skills development
per employee via performance contract
Description: Rapid variations in new orders concerning ongoing service agreements, example
towards VF Eldistribution and VF Vattenkraft and in large projects. Redundancy risk.
Risk Response:
1. Redundancy of
employees due to 45 *Transfer redundant staff to other group company to secure that the new supplier will employ
lost orders them.
(+/-0)
[Sweden] *By using the BÄST system we get a good overview on which areas we need to do personnel
adjustments.
*Increase use of subcontractors. Set a guideline on the percentage of subcontractor use in our
business. Competence plans must be taken into consideration when deciding the level.
Description: Price reduction can occur due to new competitors (cross segment merchandising),
lower demand for maintenance, economic down-turn
2. Price reduction Risk Response:
(market 16
conditions) *Instead of new employments increase the use of subcontractors.
(+/-0)
[Sweden] *Reduce overhead costs: Thorough follow up on overheads to make sure that they don't increase
or stand still
* Alternative ways of purchase. Explore suppliers outside Sweden.
Description: Damage in customer facilities due to neglect and/or lack of competence from our side
causing an outage for the customer.
Risk Response:
3. Damage in
*Bank guaranties from subcontractors, sharing cost for penalties with subcontractors.
customer 11
facilities *Tender and contract templates
(+/-0)
[Sweden] *Strengthen our own organisation - tendering engineers and specialised purchasers concerning
project material
*Clarify and communicate procedures concerning bank guarantees and credit rating when
purchasing.
1. Redundancy of 45
employees due to
lost orders (+/-0)
Description: Price reduction can occur due to new competitors (cross segment merchandising),
lower demand for maintenance, economic down-turn
2. Price reduction 16 Risk Response:
(market
conditions) (+/-0) *Instead of hiring new employees, increase the use of subcontractors.
*Reduce overhead costs: Thorough follow-up on overheads to make sure that they don't increase
* Alternative ways of purchasing. Explore alternative suppliers.
3. Damage in 11
customer
facilities (+/-0)
4. Fixed price 11
project (+/-0)
Description: in some areas we lack specialist competence and there is always a risk that we lose
the competence we have. Example: engineers in construction, key personnel and project leader
5. Lack of 7,4 competence.
competence (+/-0) Risk Response:
*Yearly updates of competence plans including execution and follow-up of plans.
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Risk analysis template
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Change is implicit in risk
.. It is not just the
changing landscape but
Change
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Factors that need to be remembered about risk
Political risks
Competitive risks
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Let’s look Political risks
Foreign Exchange
Argentina – 2016 (Peso – 1 £ = 22)
Argentina – 2019 (Peso – 1 £ = 96)
What is the effect if you are doing business?
Mobility of funds
Can you get funds out … or is it better to have a liquidity
preference, i.e. to keep some holding as liquid assets? Capital
markets and governments have large impacts on both these.
e.g. BREXIT
63
Let’s look at Competitive risks
• Making operations compatible
• Spreading risk
• Following competitors or customers
• Heading off competitors
Compatibility
Is where operations are similar and a company feels ‘at home’ and
confident and is less affected by ‘liability of foreignness’. If a
company understands the local situation it will do better.
USA in Canada or UK ……Swedes in the Nordic region
There are often historical, economic, linguistic, cultural,
administrative reasons for compatibility.
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Spreading risks
Risks can be spread by operating in different
geographical areas.
It allows an organisation to smooth variations in sales and
profits, a ‘down’ can be balanced against an ‘up’ somewhere
else.
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Crowd the market
67
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Following Competitors or Customers - Clusters
Companies may gain advantages by locating where
competitors are, as competitors may have already performed
the costly task of evaluating locations and building market
acceptance for a particular type of product.
Silicon valley California. Tech centre in N. Baltic, N. Spain,
Bangalore (India)
69
B. Following Competitors or Customers - Clusters
Companies may gain advantages by locating where competitors
are, as competitors may have already performed the costly task of
evaluating locations and building market acceptance for a
particular type of product.
Silicon valley California
Tech centres in N Baltic
Tech centres in N Spain.
71
Fake news and incorrect data
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Utilising information is difficult, if it is false
(wrong) information – You must have the
BEST data/information posssible
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Strategy:
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Strategy:
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Is our perception good?
Do we see things as they are?
Do we make good judgements?
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Perception and understanding
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Are these blocks the same shade of grey?
Use your
finger to
cover the
middle line.
Light plays an
important part
in seeing
(‘interpreting’
colours .
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Perception - interpretation
What we see influences what we interpret (our
reality)
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How many children are in the picture?
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How many children are in the
picture?
8
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Holistic or Specific
Strategy:
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Strategy:
What to do?
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Should a business concentrate on
where it is or diversify more widely?
3 main choices are:
Concentrate
Diversify
Hybrid
3. Hybrid
Moves to many markets but commits to (is really
focused on) only a few.
2. Sales stability
A company can smooth its earnings and sales across operations
in different markets. The more stable the sales and profits within
each market, the less advantage gained from a diversification
strategy.
Other factors to consider
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3. Competitive Lead
If a company has a long lead time over competitors, it may be able to follow a
concentration strategy and still beat competitors into other markets. Or it
should give up leadership in some countries to competitors or follow a
diversification strategy.
4. Spill-over effects
Where marketing in one place ‘spills-over’ to another, i.e. they become
aware of the product from the original country. This means reaching
additional customers with little cost (e.g. word of mouth, internet, etc.)
5. Adaptation Companies
May have to change products and methods of operating abroad due to the
cost, this benefits a concentration strategy. The cost of adaptation may limit
the resources the company has for expanding in many different markets.
Additionally, if adaptation of products or services are unique to each country,
the company cannot easily spread the costs over sales in more than one
country, and therefore reduce total unit costs.
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6. Programme Control requirements
The more a company needs to control its operations in a foreign market, the
more favourable is a concentration strategy. This is a consequence of a
company needing to use more of its resources to maintain that control, such
as by taking a larger percentage of ownership in the operation if it is worried
a partner will become a competitor.
7. Product diversification
When a company adds new products to its portfolio it must decide where and
how quickly to introduce them in its foreign markets. If the products are
related to their existing products, especially those they are already selling
abroad, the quicker they can get them onto different markets.
• Take Profit
• Reinvest (back into the business)
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FDI Foreign direct investment
97
Some facts about FDI
• 1992-2013 FDI increased by 900% from all investing
countries
• World trade increased by value – 400%
• World output – 60%
• FDI can get round trade barriers
• A lot of increase in FDI are because of political and
economic changes
• China attracted $60bn of FDI in 2004, $124bn in 2011
• Main sources of FDI are USA, UK, Netherlands,
Germany, Japan, France
a) Export
b) License a product (service)?
15 countries manufacturing
Germany
USA
Argetina
Russia
China
India
…….
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Consulting for NEU - EBBA 102
Patterns of FDI advantages
Avantages (+)
• Balance of Payments benefit from inflow of foreign
earnings
• Foreign subsidiary creates demands for home country
exports
• Learns skills from its exposure abroad
Disadvantages (-)
• Initial capital outflow
• No direct exports
No
How high are No FDI
transportation costs?
Yes