D E T E R M I N A N T S A N D I M PA C T S O F T E C H N O S T R E S S

TO WA R D S E M P L O Y E E S I N M A L AY S I A

MUHAMMAD ARIFF HAFIZI A. KARIM

SUPERVISOR: DR JASBER KAUR

RESEARCH BACKGROUND
TECHNOSTRESS

Technology has proven to assist us in our daily task especially in working environment. Organization has
adopted technology in various ways to improve its business process flow. Apart from its known beneficial
value, there are disadvantages that can lead to increase level of stress to its user from using technology. This
is known as technostress. Technostress has become a widely discuss domain in research and have become
one of the worrying factors among organization. Employees might easily feel distracted, lack of motivation
to work, and exhausted from using technology. In Malaysia, there is still limited research on how
technostress has an effect towards employee job performance.

This study aims to develop an understanding in identifying factors that lead to technostress and analyses the
effect of technostress towards employees in Malaysia in terms of their job performance.

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No. Research Question Research Objective Method Deliverables

What are the factors that To identify factors that Classify the factors found into
influence technostress contribute to classification of techno-stressor
1.
among employees in technostress among that impacting employees in
Malaysia? employees in Malaysia Malaysia
• Literature Analysis
• Questionnaire / Survey
• Statistical Analysis
Identifying the effect cause by
To determine the impact
What are the effects of technostress towards job
2. of technostress towards
technostress towards performance for employees in
employees in Malaysia.
employees in Malaysia? Malaysia

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 LITERATURE ANALYSIS
R a g u - N a t h a n , T. S . , e t a l . ( 2 0 0 8 ) . " T h e C o n s e q u e n c e s o f Te c h n o s t r e s s f o r E n d U s e r s i n O r g a n i z a t i o n s :
C o n c e p t u a l D e v e l o p m e n t a n d E m p i r i c a l Va l i d a t i o n . " I n f o r m a t i o n S y s t e m s R e s e a r c h 1 9 ( 4 ) : 4 1 7 - 4 3 3 .

J e n a , R . K. ( 2 0 1 5 ) . " Te c h n o s t r e s s i n I CT e n a b l e d c o l l a b o r a t i v e l e a r n i n g e n v i r o n m e n t : An e m p i r i c a l
study among Indian academician." Computers in Human Behavior 51: 1116-1123.

T i m We i t z e l , C . W. , C h r i s t i a n M a i e r, S v e n L a u m e r ( 2 0 1 4 ) . " D o e s Te l e w o r k i n g N e g a t i v e l y I n f l u e n c e I T
P r o f e s s i o n a l s ? An E m p i r i c a l An a l y s i s o f I T P e r s o n n e l ’s Te l e wo r k - e n a b l e d S t r e s s . "

Ta r a f d a r, M ., e t a l . ( 2 0 11 ) . " Cr o s s i n g t o t h e d a r k s i d e . " Co m m u n i c a t i o n s o f t h e ACM 5 4 ( 9 ) : 11 3 - 1 2 0 .

The Perception Action

(TPA)
Technostress Creator

Technostress in Job Awareness Theory Theory of Reasoned

Technostress
Performance Model Action (TRA)

Effect of Technostress
Theory of Acceptance
Model (TAM)
 RESEARCH METHODOLOGY

Literature
Literature Analysis Review Research Methodology

Questionnaire
Proposed Hypothesis Questionnaire Design

Data Collection
Questionnaire Distribution

Descriptive and inferential statistic Mean & Standard Deviation

using SPSS software Data Analysis

Correlation and Multiple

Regression

Findings &
Result
 S U RV E Y / D ATA C O L L E C T I O N P R O C E S S

• Distribute survey
questions via online
platforms
• Responds to
respondents' queries.
• Conduct pre-test
• Proposed survey survey with
questions to SV professionals.
• Update questions based
on comments and Data Collection
• Submit REC form
insights
• Get approval from
Pre-Test
UiTM Researcher
Board
Questionnaire
Design.
Board Approval

Export Data Import Define Data

Data Cleaning Data Data Analysis

• Export data • Perform data • SPSS • Define • Perform data

from Google cleaning from variables from analysis
Form to .CSV raw data. questionnaire

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Thank you!

Q&
Muhammad Ariff Hafizi A. Karim,
Master of Science in Information Technology,
Universiti Teknologi MARA (UiTM)
Email: a.hafizikarim@gmail.com
Contact Number: 013-625 9845

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THANK YOU