HRM360.

2
Final Presentation
Team: Girl Power
Name ID
Anika Ibnath 1611774030
Anika Chowdhury 1421123630
Tasmiya Hasan 1520733030
Nusrat Jahan 1621494030
Fariha Amber 1711569030
Sahanur Aysha 1721510030
Jarin Tasnim 1811836630
 Introduction
● ‘Splendor’ refers to ● Uses their own recipes
a colorful and ● All the staffs are well-
ostentatious trained.
appearance. ● Some of the chefs
● People can find here belong to the third
healthy and fruity gender.
dishes ● Provides catering
● Cafe Splendor is the service.
right place for ● Provides home
health-conscious delivery services.
people.
● The price range
starts from 300
TAKA
Entrepreneur
Background

Sahanur Aysha Rafi

(CEO)

MD-Marketing Manager-Finance Manager- HR Manager-General

Manager- Sales Manager-Sales Executive
Sahanur Aysha- Anika Ibnath- Anika Chowdhury- Fariha Amber- Nusrat Jahan-
Jarin Tasnim- Tasmiya Hasan
 Young generations are
Industry becoming encouraged
to invest in the food
Background service industry
• Food service industry of
Bangladesh is growing day by day Nowadays, a restaurant
. is a good option to
• The service of preparing food and spend quality time with
serving it to the customers. friends and family

• With little investment, people can

start the food business

• Delicious Bangladeshi, Italian

Chinese, Mexican, Indian,
American food are available.
• Political: Bangladesh’s political situation is quite
stable at the moment to start a new business.
Even the government is providing loans with
lesser interest rates to help the local business

Analysis
PESTLE
people.

• Economical: People are losing jobs; businesses

are collapsing, so unemployment rates are going
up. The current GDP of Bangladesh has fallen
from 8.13% to 7.5% due to the pandemic.

• Social: Now, people look for new and delicious

items which are healthy and do not put their
health at risk of diabetes, obesity, cardiovascular
diseases, etc.

• Technological: Several successful food delivery

applications like Foodpanda, Pathao, etc. would
play a significant role in delivering orders from
Café Splendor to customers all around the city.
• Environmental: If restaurants
can be constructed in an
environment-friendly manner
without cutting down too many
trees or without polluting the air
or water, that would satisfy both
the government and customers.

• Legal: Ministry of Health and

Family Welfare’s (MOHFW)
rules and regulations must be
followed. Also, the restaurants
must renew their license every
year.
 SWOT ANALYSIS
Strengths:
-It will be the first restaurant in Dhaka that would gladly
customize each of its food and drink items as per the
health conditions of the customers.

-The underprivileged transgender community’s talent

would be used to prepare the dishes. That would
contribute towards the reputation of the restaurant.

Weaknesses:
-As the restaurant’s location will be a prime one, the
setting up costs of the restaurant would get passed on to
the customers in the form of higher prices charged for the
dishes.

-Limited budget for advertising and marketing.

 SWOT ANALYSIS
Opportunities:
• Customized food items would attract the
growing ‘health-conscious’ foodies in town.

• Food Panda, Pathao, Shohoz, and other active

and fast home delivery service providers would
enable Café Splendor to reach its target
customers at a faster rate with its food and
drinks.

• Social Media Marketing can be vastly used to

run advertising campaigns at a low cost yet
have a successful reach to the target
customers.
Threats
• The pandemic Covid-19 is
gradually reducing the standard of
living and disposable income of a
significant number of people, which
may affect demand for posh
restaurants.

• Online pages have started

preparing healthy dishes at a
cheaper price.

• A significant part of the society is

judgmental towards people
belonging to the third gender. As a
result, the chefs may face
 Recruitment and Selection Policy
Focus on both internal and external recruitment process
Recruit from the widest possible pool of talent with diverse backgrounds, skills and
abilities
Provide opportunities for development and career progression to current employees
Ensure recruitment and selection process upholds the highest professional standard
Strictly adhere to the EEO policy
 Orientation Policy

 A brief lecture by HR manager on the company’s goal, mission, vision and

objectives
 Conduct a general job orientation tour
 Explain job description, and provide an overview of the working environment
 Review code of conduct, and all policies including safety and security policies
 Explain compensation and benefits
 Promotion Policy
Provide a transparent, nondiscriminatory and neutral promotion system
Promotion will be based on merit (KSAs and efficiency) and seniority (length of
service and experience)
Share feedback with employees through performance appraisal, and clarify
performance expectations
Identify training and professional development needs of employees for career
growth
 Performance Appraisal Policy

An ongoing process throughout the year with an annual formal meeting to
review progress

Review the previous year’s achievement, and set an agreed Personal

Development Plan for the coming year for each employee

Identify the individual’s development needs

 Grievance Policy

• A transparent and consistent settlement procedure will be followed to resolve any

conflicts or grievances

• In case of any complaint of minor nature Informal Procedure will be followed by the HR
department

• If the matter is considerably serious the issue will be referred to the disciplinary
committee and Formal Procedure will be followed

• The confidentiality of the matter and neutrality will be strictly maintained

 Human Resource Policy

• Time off programs

• Vacation and Holiday
• Festivals
• Casual Leave
• Leave of Absence
• Funeral Leave
• Maternal and Paternal Leave
 Human Resource Policy

Special case • Compensation and Benefit

• Period Leave • Time of Payment
• Family labor Act • Salary Administration
• Promotion and Pay increment
• Festival Bonus
• Overtime
 Human Resource Policy

Incentive and other perks Working conditions and guidelines

• Medical • Working hours and Conditions
• Travel and communication • Attendance policy
• Food • Health and safety guidelines
• Group Trips
 Human Resource Policy
• Diversity, Inclusion, Community Relations, and Employee
Communication
• Training and Development
• Human Resource Planning and Strategy
Code of Conduct
 The Code of conduct is mainly the
company’s values, rules, and
ethics. All the employees should
follow the code of conduct’s
guidelines.
Affirmative Action Strategy:

We are strictly following the affirmative strategy in our café. Also, we have 6 chefs who
belong to the third gender.

Harassment:

Maintain anti-harassment behavior towards our employees.

Discipline:

It is mandatory to attend every meeting on time, so time management skill is so important.

Religion in the Workplace:

As different religious people work in our café so everyone should know about the basic
information of other’s religion.

Hygiene Factor:

Chefs and other staff are highly trained to maintain their hygiene factors
everywhere in the café.

Government Policy:

Every business has to follow some business policy.

Ethics and Values:

Be honest, To have a fair judgmental mentality, Be confident.

Privacy:

AS an employee, all are bound to maintain the company’s confidential

data.

Competitor’s Information:

Try to collect competitor’s data but all should be genuine.

Organogram and Workflow
Diagram
Organogram
Workflow Diagram
 27

The job analysis incorporates two sections

Job Description
In job description, there is a clear image about the tasks,
duties and responsibilities for the specific position

Job Specification
The job specification is a written summary about the
knowledge, skills and abilities required for each
specific position to do the job adequately.
 28

Managing Director is initially the highest position who will

supervise

1 Sales Manager
Sales

General
2 General 3 Finance
manager manager
Finance

HR
Marke
ting
4 HR manager 5 Marketing
manager