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V Taj Hotels Resorts and Palaces is a worldwide chain of luxury hotels
and resorts.

V A part of the Tata Group, one of India's largest business

conglomerates, Taj Hotels Resort and Palaces comprises 76 hotels, 7
palaces, 6 private islands and 12 resorts and spas, spanning 52
destinations in 12 countries across 5 continents.

V Jamshedji Nusserwanji Tata, founder of the Tata Group, opened

the Taj Mahal Palace & Tower, the first Taj property, on December
16, 1903.

V He was inspired to open the grand luxury hotel after an incident

involving racial discrimination at the Watson's Hotel in Mumbai,
where he was refused entry as the hotel did not permit Indians.
V The Tata Group has always held that what comes from the society,
must, in reasonable measure, go back to it.

V The Taj is proud to be a part of this legacy, and is deeply committed

to serve the community.

V We recognize that the community is not just another stakeholder in

our businesses, but serving the community, especially the
underprivileged sections, is central to our core values.

V We further believe that serving people in the form of corporate

volunteering has positive spin-offs by way of reviving a sense of
bonding and the spirit of learning in our employees.
V mvery employee of a Tata company, including whole-time directors
and the managing director, shall deal on behalf of the company with
professionalism, honesty and integrity, as well as high moral and
ethical standards. Such conduct shall be fair and transparent and be
perceived to be as such by third parties.

V A Tata company shall be committed to enhance shareholder value and

comply with all regulations and laws that govern shareholders' rights.
The board of directors of a Tata company shall duly and fairly inform
its shareholders about all relevant aspects of the company's business,
and disclose such information in accordance with the respective
regulations and agreements.
V People are our greatest asset and the key to our success. We respect diversity of
people, ideas, cultures and honor the value of individuals in a team.

V We succeed by exceeding expectations of all stakeholders and protecting the

interest of our shareholders and playing by the rules.

V We accept responsibility and deliver on promises with a sense of urgency and

agility.

V We commit to improve the quality of life of the communities we serve and our
concern for the environment by returning to society what we earn.

V We recognize and respect each other in all interactions and set the example for
our guests, business associates and colleagues. We encourage a fair
environment that supports equal opportunity to attract, develop and retain the
best talent and endeavor to have fun too.
V Taj Hotels Resorts and Palaces presents mARTH (mnvironment Awareness &
Renewal at Taj Hotels), a project which reiterates the conscious effort of one of
Asia·s largest and finest group of hotels to commit to energy conservation and
environmental management.
V mARTH has received certification from Green Globe, the only worldwide
environmental certification program for travel and tourism.Taj Hotels has joined
the internationally-recognized Green Globe benchmarking and certification
system as an extension of its existing environmental policies.
V About Green Globe
- Green Globe is the international benchmarking and certification programme for the travel and
tourism industry based on the Agenda 21 principles for Sustainable Development endorsed by 182
Heads of State at the United Nations Rio marth Summit in 1992.

V Taj Hotels has long recognized that as a leader it has an important contribution
to make and a responsibility to demonstrate to others how they can be part of
the fight against climate change.
V Having implemented the mARTH programme, a project which began as a
conscious effort to commit to energy conservation and other sustainability
strategies, Taj Hotels was one of the first groups to join the tourism industry in
its efforts.
V 2007 Corporate Hotelier of the World (HOTm S magazine) - Raymond N.
Bickson, MD and CmO, Taj Hotels Resorts and Palaces

V Avaya Global Connect Customer Responsiveness Award 2007 & 2005 (Travel
and Tourism - Hospitality)

V PATA Gold Awards 2003 (Pacific Asia Travel Association) Corporate

mnvironmental Programme - mCOTAJ mnvironmental Initiatives

V Hermes 2002 International Hospitality Award ² Best Innovation in Human

Resources for its employee loyalty programme S.T.A.R.S. ´Special Thanks And
Recognition Systemµ

V Superbrand 2007 across 1699 brands in 58 countries

V Platinum Award - Reader·s Digest Trusted Brands Awards 2007 and 2005
V Today's Traveler eadership award for India's Most Recognized Hotel Brand ²
Taj Hotels Resorts & Palaces
|








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ùQuality of Construction: 7
·Quality of finishing (Civil work): 7
·Quality of finishing (Doors, windows shutters, sinks etc.): 4
·Response of the sales team: 7
ùResponse of Customer Care: 6
·Response of the legal team (you are at their mercy at one stage of the deal) : 2
·Response of the employees at the lower levels: 2
·Response of the top management (you will obviously feel like speaking to top management
when you get frustrated by the dishonesty and lies of lower grades) : 0
·Keeping up with their words: 1
·Overall Honesty: 2
·Transparency: 1
·Sensitivity: 0
·Undeserved hype for the company: 9
·Value for your hard earned money: 4
 About Sobha Developers

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ANINDITA BANmRJmm NANDAKISHORm G.

APARNA SATHISH RAJAT CHADDHA
DUNIYA A TRIPATHI NIRA A RANmmTH RmGHU
VIBHOR MATHUR
HmMA SISODIA