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NIELSEN CASE

COMPETITION 2019
ROUND 1 – 2BA
LION’S PENETRATION OPPOTUNITY IN VIETNAM’S FMCG MARKET

Client
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AGENDA
CASE BRIEF

VIETNAM MARKET ANALYSIS

PRODUCT CATEGORY

DISTRIBUTION CHANNEL

CONSUMER ANALYSIS

RECOMMENDATION

Client
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CASE BRIEF

LION’S BACKGROUND

Japanese company
Industry: FMCG
Vision: Help make everyday healthy and comfortable for everyone.
Product: Household care & Personal care
Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.

Demand: Enter Vietnam market

KEY QUESTIONS

Should Lion enter in Vietnam market?


Which product category, areas and channels they should focus on?
How are Vietnamese consumers and what does it mean to Lion
Vietnam market analysis

VIETNAM – A POTENTIAL MARKET


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POLITICAL ECONOMIC

Vietnam has a stable High GDP growth vs other


political situation SEA countries

SOCIAL TECHNOLOGICAL

The rise in affluent class boosts High rate of internet penetration and daily use
the demand for Premiumization Diversified media exposure in both rural and
urban areas
Source: GSO Vietnam. Economist Intelligence Unit. Nielsen Quarter by number report Q1’19, 4
Vietnam
Marketmarket
analysis
analysis

THE OUTSTANDING PERFORMANCE OF FMCG VIETNAM

FMCG MAT Q1ʼ19


Growth vs. YA
5

1
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0
Vie Mala... Singa... Indo... Tha
-1

Vietnam’s FMCG market witnessed superior Vietnam’s FMCG shows outstanding


performance to other SEA nations growth considering every aspect

=> Vietnam appears to be a significantly potential market for LION to enter in

Source: GSO Vietnam. Economist Intelligence Unit. Nielsen Quarter by number report Q1’19, Nielsen 5
Product category

PERSONAL CARE AND ORAL CARE ARE THE STRENGTHS OF LION


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Lionʼs Products map, with a strong position in the Asia-Pacific


market

=> Lion’s can use its success in Asia-Pacific region as a leverage to penetrate into new market

Source: Lion Annual Report 2018 6


Product category

PERSONAL CARE IS A PROMISING MARKET IN VIETNAM FMCG MARKET

Personal tend to have positive growth


and are expected to continue to grow
in the future.
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Personal Care is the fastest growing sector in Urban 4 key cities and
the 2nd fastest growing sector in Rural (YTD P4’19 versus year ago)
Source: Nielsen Retail Audit data 7
Product category

TOOTHPASTE IS THE MOST PROMISING FOR LION TOPENETRATE


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Toothpaste market in Vietnam is relatively segmented =>


Potential to penetrate as competitiveness is high among
existing brands

Lion is in top 5
toothpaste players in
Toothpaste’s value
Asia Pacific
growth rate in Vietnam
has doubled and
promises to increase
further Source: Nielsen Retail Audit data; Mordor intelligence, 2018, Asia-pacific Toothpaste 8Mark
Growth, Trends And Forecasts (2019 - 2024) Q&Me Vietnam Market Research, 201
Distribution channel

FMCG SEE A SHARP GROWTH IN MT CHANNEL

FMCG growth in Traditional trade vs. Modern trade


Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.

Inscrease # of MT Store

Source: Nielsen Retail Audit data

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Distribution channel

E-COMMERCE SHOULD BE INVESTED FOR A LONG RUN

Online transactions benefits from high internet Top categories by E-commerce penetration
penetration
Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.

Source: Internet Penetration: Demand Daily Time Spent: We Are Social & Hootsuite, Source: Nielsen Global Commerce Study 2018
Digital in 2018

E-commerce gain 30% growth Personal care is #2 category in


in retail sales E-commerce penetration

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Distribution channel

SOUTHEAST IS THE BEST SUPPORTS FOR TOOTHPASTE PRODUCTS

The south dominants in both population and contribution to FMCG value


Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.

Source: Internet Penetration: Demand Daily Time Spent: We Are Social & Hootsuite, Digital in 2018

Southeast region should be focused on, specially HCMC and Can Tho City
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Customer analysis

HEALTH & WELLNESS TREND OF VIETNAMESE CONSUMERS

Most important health attributes when Vietnamese are very cautious of Premiumization trend of Vietnamese
purchasing one product healthy claims consumers

Most important health attributes when


Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.

purchasing one product

Source: Nielsen Consumer Confidence Report. *APAC figures. Source: Nielsen Global Ingredient and Dining-out Trends Source: Nielsen Global Premiumization Study (2018). How willing are you
Nielsen Global Health Survey 2014. Nielsen The dirt on Report 2016. Nielsen Global Survey We are what we eat 2015 to pay a premium (more than average price) for products that provide the
cleaning report 2016 following attributes or benefits? % of consumers highly willing.

Vietnamese people care about the product origin and prefer products with natural ingredients.
Moreover, Vietnamese consumers have a foreign mentality and trust in standard products.
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Customer analysis

VIETNAMESE ORAL HEALTH PROBLEMS

Vietnamese people concern about oral effects


Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.

Source: Q&Me Vietnam Market Research 2016

Vietnamese people strong concerns over “whitening” and “prevent caries”


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Recommendation

6. RECOMMENDATION
LION should enter Vietnam market with the 4Ps strategy

Product Price
• Japanese product Premium segment

• Function: Whitening and prevent


caries
• Organic components with quality
assurance from Japan
Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.

Place Promotion
• Firstly focus on MT, concentrate on • Focus on organic components,
HCMC and Can Tho City of the health concern promotion content.
southeast first, southern region • TVC
expand later
• POSM
• Take advantage of EC in the long
run to increase sales • Trial/ Sampling at MT channels

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THANK YOU

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Copyright © 2019 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute.

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