MANAGEMENT PRINCIPLES AND PRACTICES

ASSIGNMENT
SUBMITTED TO : DR KIRAN BAJWA

MADE BY:

1. SHUBHAM (19102100)

MEMBERS OF GROUP:-

2. SHRUTI (19102099)

3. SHIVANSH (19102097)

4. SHOAIB (19102098)

5. SHIVAM (19102096)
MANAGEMENT
COMPETENCIES
SKILL
JOB
ATTITUDE
KNOWLEDG COMPETENCY
E
OBSERVABLE
BEHAVIOUR

JOB
PERFORMANCE
MANAGERIAL COMPETENCIES
• MANAGEMENT – It is the administration of an organization, whether it is a business, a non-
profit organization, government body.
or
- It is the coordination of all resources through the process of planning, directing and
controlling in order to attain stated goals.
• COMPETENCIES –It is a set of knowledge, skills and attitudes that contribute to personal
effectiveness.
• MANAGERIAL COMPETENCIES –It is set of knowledge, skills and attitudes that a person
needs to be effective in a wide range of positions and various organizations.
COMPETENT MANAGEMENT
• Competent Management can be defined as the ability to meet organizational objectives,
use available resources efficiently, maintain high levels of employee performance and
professionalism, and provide excellent service to customers.
For example- Imagine yourself going on a vacation.
CASE 1- The first day, you stop for lunch at a fast food place at a highway exit and you
observes that the girl at the counter is crying ,the people in the cooking area are yelling at
each other, and the manager is doing nothing to address the situation. As a result, your food
arrives late, frustrated customers leave, and the whole place reeks of anger and hostility.
• CASE 2- Later in your trip, you stop again at a similar place for a quick meal. But this time, the manager
and staff seem to work as an efficient team, and there is no tension at all! The services is excellent and
the customers leave happy.
• Even though the two restaurants were almost identical and their menus were the same, there was a huge
difference between them. Simply put, the second place had competent management, and the first did not.

CONCLUSION

• Good leaders get good result. In our fast food example, the desired results were straightforward: get
the food to the customers quickly, make the custonmer happy, and maintain an efficient operation.
• However, even a simple objectives require a diverse skill set. For example, manager should hold
themselves accountable and accept responsibility fir the success or failure of their operaton.
• Managers should also be knowledgeable and experienced in order to guide and motivate their
subordinates for making the organization successful.
 MANAGEMENT

MANAGEMENT LEVELS OF 6 CORE MANAGERIAL

FUNCTIONS MANAGEMENT COMPETENCIES
PLANNING TOP COMMUNICATION
ORGANIZING MIDDLE PLANNING AND
ADMINISTRATION
STAFFING FIRST TEAMWORK
LINE/BOTTOM
DIRECTING STRATEGIC ACTION
CONTROLLING MULTICULTURAL
SELF
MANAGEMENT
MODEL OF MANAGERIAL COMPETENCIES

COMMUNICATION
COMPETENCY

SELF
TEAMWORK
MANAGEMENT
COMPETENCY
COMPETENCY

STRATEGIC PLANNING AND

ACTION ADMINISTRATIVE
COMPETENCY COMPETEWNCY

MULTICULTURAL
COMPETENCY
COMUNICATION COMPETENCY
• It is a ability to transfer and exchange information effectively in an organization.
• It leads to better understanding between ourselves and the other.
Basically it consists of three channel:
• Informal communication-It is used to build social networks and good
interpersonal relations.
• Formal communication-It is used to announce major events and activities in an
organization.
• Negotiation-It is used to settle disputes.
TEAMWORK COMPETENCIES
• It is the ability to work with others toward a shared goal, participating actively, sharing
responsibility and rewards, and contributing to the capability of the team. Leader with
this skill empathize and creates an atmosphere of respect, helpfulness and cooperation.

STRATEGIC ACTION COMPETENCIES

• It is the ability to understand the overall missions and values of the organization and
ensure that employees action match with them.
• It also involves understanding how departments or divisions of the prganizations are
interrelated
PLANNING AND ADMINISTRATIVE
COMPETENCY
 It involves :
• Deciding what tasks need to be done.
• Prioritize them according to their difficulty level.
• Determining how they can be done.
• Allocating resources to enable them to be done.
• Monitoring progress to ensure that they are done.
MULTICULTURAL COMPETENCIES
• It is the ability to understand, appreciate and respond to diverse political,
cultural and economical issues across or within the nation.

SELF MANAGEMENT COMPETENCY

• It is the ability to develop ourself and taking responsibility. It also involves
integrity and ethical conduct.