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  • Trojan Technologies Inc

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    Luv Walia
    45 views14 pages
    The document summarizes a presentation by Trojan Technologies Inc. about improving their operations and growth. It outlines their current scenario and revenues increasing from 1991 to 2003 along with employee growth. It defines the problem as a need to avoid duplication of work through department segregation. The proposed solution includes more service stations, prioritizing work through service membership tiers with clear service level agreements, training both technical and company-centric, and regular workshops. An organizational structure chart and employee growth path are also included.

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    Trojan

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    The document summarizes a presentation by Trojan Technologies Inc. about improving their operations and growth. It outlines their current scenario and revenues increasing from 1991 to 2003 along with employee growth. It defines the problem as a need to avoid duplication of work through department segregation. The proposed solution includes more service stations, prioritizing work through service membership tiers with clear service level agreements, training both technical and company-centric, and regular workshops. An organizational structure chart and employee growth path are also included.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as ppt, pdf, or txt
    45 views14 pages

    Trojan Technologies Inc

    Uploaded by

    Luv Walia
    The document summarizes a presentation by Trojan Technologies Inc. about improving their operations and growth. It outlines their current scenario and revenues increasing from 1991 to 2003 along with employee growth. It defines the problem as a need to avoid duplication of work through department segregation. The proposed solution includes more service stations, prioritizing work through service membership tiers with clear service level agreements, training both technical and company-centric, and regular workshops. An organizational structure chart and employee growth path are also included.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as ppt, pdf, or txt
    of 14

    Trojan Technologies Inc.

    Jayati Singh (34)


    Kumar Abhishek (40)
    Luv Walia (43)
    Mohit Rastogi (49)
    Mukul Gokhale (50)
    Nitin Rathod (55)
    Prabhjot Singh (60)
    Deepthi B.V. (95)
    Content of Presentation

    • Current Scenario

    •Definition of Problem

    • Proposed Solution
    CURRENT SCENARIO
    Before growth After growth
    Increase in revenues from 1991 to 2003
    Growth in Employee strength from 1991 to
    2003
    Revenue – employee strength relationship
    Definition of Problem
    Solution !!!
    • Department Segregation (Avoid Duplication Of Work)
    • More service stations/ Tata Motor’s Model
    • Prioritize Work - Service Membership (AMC) -
    Platinum, Gold, Silver - Well defined SLAs
    • Training - Technical + Company centric
    • Regular Workshops
    • Informed Call centre
    Hierarchical Structure
    CEO

    Customer
    Head Head Database
    Head Sales
    Marketing Service
    Project
    Managers

    Marketing Service Call


    Sales Mgr. Mgr. centre
    Mgr.

    Marketing
    Exec.

    Customer Service
    Sales Exec. Exec.
    Growth Path of Employees

    CEO

    Marketing Service Project


    Sales Head
    Head Head Mgr.

    Marketing Service Project


    Sales Mgr.
    Mgr. Mgr. Mgr.

    Marketing Service
    Sales Exec.
    Exec. Exec.
    Marketing Service
    Sales Exec.
    Exec. Exec.

    Practical training and


    mentorship

    Classroom training

    New Employee

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