Sept.

202 1

Type
s
Clean fo
ing
House
ke eping
P rocedu
res
 ecti ves :
Obj
At the end of this learning unit, you are expected to:

• Identify different types of cleaning done in different

room status condition;
• Apply concept on the logical order in cleaning the
guestroom; and
• Perform cleaning activities to different types of room
condition.
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 Introduction
• Prior to guestroom cleaning, room attendants
receive a briefing on the day’s activities headed
by the supervisor. Housekeepers collect their
fully equipped cart and work report for their
respective sections. Instead of knocking at
rooms randomly, housekeepers follow a logical
order to avoid guests from being disturbed.

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• Check out rooms are serviced first,
followed by rooms with request for early
service, stay over rooms and request
for late service.

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• Rooms with DND (Do Not Disturb) sign
should be avoided and ascertained so as
not to distract guests who wish quiet
and privacy.

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 • It is done for vacant rooms wherein deep
cleaning is needed to restore & maintain its
Cl eani ng
General
original beauty.

1. Stripping of all washable room linen, curtain, cushion covers, and carpet in
the room.
2. Cleaning of ceiling (Vacuuming)
3. Door, walls and window cleaning (dusting, washing vacuuming)
4. Cleaning of furniture, fixtures, and appliances (vacuuming, shampooing,
dusting, brushing, polishing)
5. Floor cleaning (scrubbing, scraping, vacuuming, mopping)
6. Setting- up the Room according to standard.
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 g • It is done if the guest has checked out
C l ea n in
Regular t)
so that the room can be sold again.
(Chec k - o u
• Draw the curtain open.
• Adjust the temperature of the air conditioning unit.
• Remove service trays (if there is any)
• Stripping of trash and soiled linen
• Bedroom Cleaning (bed making, dusting, vacuuming)
• Empty Waste Basket
• Bathroom Cleaning (disinfecting, washing, scrubbing, rinsing,
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drying)
 n u a tio n
Conti
• Kitchen Cleaning
• Living Area Cleaning
 Ashtray emptied and washed
• Dining Area Cleaning
 Wash and dry drinking glasses
 Clean thermo jug
• Setting- up the room according to standard 8
 It is done to occupied rooms if a
u p R o om guest has requested cleaning,
Make- o m)
c c u pi ed R o either early or late service.
(O

• Knock first before entering.

• Stripping of trash and soiled linen.
• Bedroom Cleaning (bed making,
dusting, vacuuming)
• Dust door frame
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 n u a tio n
conti
• Bathroom Cleaning (disinfecting
washing, scrubbing, rinsing,
Make-up drying)
Room • Polish mirrors
(Occupied • Replenish guest supplies
Room) • Kitchen Cleaning (washing, rinsing,
drying, dusting, vacuuming,
mopping)
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 tinu a t io n
Con
• Living Area Cleaning (dusting,
vacuuming)
• Dining Area Cleaning (glass cleaning, dusting,
vacuuming, mopping) refill thermo jug.
• Setting- up the Room according to standard
• Check if everything is in order
• Turn of all lights 11
• Draw back curtains
 r n Dow n An activity of an evening room
Night Tu
attendant done from 6pm- 9pm.
Service

• Turn down the bed

• Light a lamp near the bed
• Close window curtain
• Tidy up the bedroom and bathroom
• Replenish the amenities in the bathroom
• Clear the tables in the living and dining areas
• Clear the dishes in the kitchen 12
Than
k You!
 A ct ivity
Learning

Conduct a general cleaning and identify the

cleaning activities done.
1. What are the 3 activities needed in bedroom
cleaning?
2. Differentiate check-out from occupied rooms.
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