Human Resource Management

(Selective Topic)

Chapter 10

© 2009 South-Western, Cengage Learning 8|1

 Chapter 10 – Human Resource Management
Chapter Objectives

• Explain what human resource management

involves.
• Define the terms human capital, recruitment,
job analysis, job description, job
specification, selection and placement.
• Identify and briefly explain the employee
selection process.

© 2009 South-Western, Cengage Learning 8|2

 Chapter 10 – Human Resource Management
(Selected Topic)

• Human Resource Management (HRM) – involves

the acquisition, retention, and development of
human resources necessary for organizational
success
• Human Capital - All present and future workforce
participants who need to develop to their full
potential as valuable assets to organizations. It
emphasizes the need to develop employees’ fullest
potential for the benefit of everyone in the
company.

© 2009 South-Western, Cengage Learning 8|3

 • Job Analysis - The process of identifying basic
task and skill requirements for a specific job by
studying superior performers.
• Job Description - A concise document that outlines
the role expectations and skill requirements for a
specific job. It is a detailed outline of a position’s
essential tasks and responsibilities.
• Job Specification - A statement of the minimum
qualifications that a person must possess to
perform a given job successfully. A listing of the
personal characteristics, skills, and experience a
worker needs to carry out a job’s task and assume
its responsibilities.

© 2009 South-Western, Cengage Learning 8|4

 • Recruitment - The process of searching both inside and
outside the organization, for people to fill vacant
positions. The ultimate goal of recruiting is to generate a
pool of qualified applicants for new and existing jobs.
• Selection – a process of choosing from among available
applicants the individuals who are most likely to
successfully perform a job.
The Selection Process
1. Review of application form
2. Employment interview
3. Tests (Intelligence, Motor and Physical Abilities,
Personality test, Achievement or Proficiency tests)
4. Background Investigation and Reference Checking
5. Physical Examination
6. Placement on the job.
© 2009 South-Western, Cengage Learning 8|5
 • Training – the process of changing employee
behavior and/or attitudes through some type
of guided experience. It is a systematic
process that will help the employees acquire
the right knowledge, attitude, skills and habits
to improve current performance.
• Performance Appraisal – a process of
evaluating individual job performance as a
basis for making objective personnel
decisions

© 2009 South-Western, Cengage Learning 8|6

 Thinking critically about ETHICS in making decision
ASSIGNMENT:
You are in charge of hiring a new employee to work
in your department, and one of your friends from
college needs a job. You think he’s minimally
qualified for the position, but you feel that you could
find a better qualified and more experienced
candidate if you kept looking.

1.What will you do?

2.What factors will influence your decision?
3.What will you tell your friend?

© 2009 South-Western, Cengage Learning 8|7