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Human Factors in Accident Investigation: David Birkbeck
Human Factors in Accident Investigation: David Birkbeck
Executive
Human Factors
in Accident
Investigation
David Birkbeck
HID Onshore Human &
Organisational Factors Group
Health
Healthand
andSafety
Safety
Executive
Executive
Human Factors
in Accident
Investigation
David Birkbeck
HID Onshore Human &
Organisational Factors Group
Introduction
• What happened
• Who to
• When
• How it happened
• But not why
Technical myopia
Failure to consider human factors
Significance of human factors
Human failures
When the person decided to act without complying with a known rule Mistakes Lapses Slips
or procedure
When the person does When the person When the person does
what they meant to, forgets to do something, but not
but should have done something what they meant to do
something else
Slip, lapse or mistake?
Involuntary or
No non-intentional
Was there prior Was there action
intention to act? intention in the
No
action? Spontaneous or
subsidiary action
Yes Yes
Yes
Yes
Successful
action
How to apply
• Create timeline
• Identify significant behaviours
• Analyse behaviours
• Identify effective measures to prevent
reoccurrence
• Record
Errors
• Slip
– When a person does something, but
not what they meant to do
• Lapse
– When a person forgets to do
something
• Both are unintended actions with
unintended consequences
Example slip – Emirates EK407
• Violation
– When a person decides to act without
complying with a known rule or
procedure
• Note that, in this context, there must be
an known rule or procedure
• This is not a moral or ethical judgement
Violations
Violations
• Types of violations
– Routine
– Exceptional
– Acts of sabotage
• The key to the effective analysis of
violations is to understand why
– What antecedents were present?
– What behaviour was observed?
– What consequences resulted?
Performance Influencing Factors