DISTRICT

CONSUMER
PROTECTION
COUNCIL
The state government shall establish the district council to be
called as the DISTRICT CONSUMER PROTECTION COUNCIL

NOTE : AT PRESENT THERE ARE 610

DISTRICT FORUM IN INDIA
Composition of District Consumer
protection council
• Chairman (Collector of the district)
• Official and non- official members
representing such interest as prescribed by
the state government
• The district council shall meet as and when
necessary but atleast 2 meetings shall be
held every year.
 DISTRICT FORUM
Composition of District Forum(Section 10)
• President - is qualified to be the District judge
• Two other member – one must be woman
a) atleast 35 years of age
b)possess the bachelor degree from recognized university
c)adequate knowledge with 10 years experience
Selection committee for the appointment of
the member section 10(1A)

By state government on the recommendation of a

selection committee consisting of :-
• President of State commission Chairman
• Secretary, Law Department of the State Member
• Secretary in charge of Department dealing with
consumer affairs in the state member.
Term of Office ,Section 10(2)

Period of 5 years or upto the age of

65 years whichever is earlier
Jurisdiction of the District Forum
Section 11
 Pecuniary Jurisdiction
• Value of goods & services should not exceed  
₹ 20,00,000
 Territorial Jurisdiction
• Where the opposite party resides
• Any of the opposite party when there are more
than one, with the permission of District forum
• The cause of action, wholly or in part , arises
Admissibility of Complaint
Section 12(2)

The complaint shall ordinarily be

decided within 21 days from the date
on which the complaint was received
Procedure on admission of complaint
Section 13

Refer a copy of the admitted within 21 days from

date of admission to the opposite party mentioned
in the complaint directing him to give his version of
the case within 30 days or such extended period not
exceeding 15 days as may be granted by District
Forum
Limitation to decide the complaint
Section 13(3A)

Every complaint shall be heard

expeditiously as possible and endeavor shall
be made to decide the complaint within a
period of 3 month from the date of receipt of
notice by opposite party where the
complaint does not require analysis or
testing of commodities and within 5 months
if it requires analysis or testing of
commodities
Finding of District Forum
 To remove the defect pointed by
laboratory
 To replace the goods
 To return the money
 To compensate the consumer
 To remove defects in goods and
deficiencies in services
 To discontinue the unfair trade practices
 To provide adequate cost to the party
 To withdraw the hazardous goods
from being offered for sale
 To pay the price determined which
should not be less than 5% of the
value of such defective goods or
services