CONFLICT MANAGEMENT styles

Slide 12 COLLABORATING
COMPETING
ASSERTIVE

A collaborating style includes

This approach is used when quick
finding a solution that will
and decisive action is vital or
completely appease all involved parties.
when unpopular action must be taken.
A win-win situation, if you will.
COMPROMISING
ASSERTIVENESS

A compromising style tries to

find a way to partially satisfy
people on both sides of
the argument.

AVOIDING ACCOMMODATING
UNASSERTIVE

This style ignores the situation Approach is used when you set aside
altogether, when an issue is trivial your own wants or needs and
or more important issue are pressing. focus on those of others.

UNCOOPERATIVE COOPERATIVE
COOPERATIVENESS
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