Computerised Business Information Systems (Cbis) - The Traditional (Silo) View Enterprise Systems - Towards Integration Global Es Strategies

International Business & Management
Ch13
BSNMIM001
COMPUTERISED BUSINESS INFORMATION

SYSTEMS (CBIS) – THE TRADITIONAL (SILO)
VIEW
ENTERPRISE SYSTEMS – TOWARDS INTEGRATION
GLOBAL ES STRATEGIES
International Business & Management © Dr Phil Kelly
International Business & Management 1

Learning Outcomes
After completing this session
• Identify the various types of computer based information systems

• Evaluate alternative approaches for acquiring and developing business
information systems for the international organization
• Identify what an enterprise systems is and the arguments for and against
adoption
• Explain why it is important for the international organization to make
information resources widely available
• Critically evaluate approaches used to enable the international organization to
achieve its goal of integrated information
• Evaluate the role of IT as a strategic resource for the international organization


3
Business Information System

Resources

4
Classifying BIS
Classification schemes are not

definitive and represent merely
one way of grouping and
dividing a complex field
Boddy et al (2002:13)

5
Characteristics of a system

6
Characteristics of a system

7
Functional Business
Information Systems (Silos)

8
Acquisition process

10
SDLC

11
ENTERPRISE SYSTEMS (ES)
If a company's systems are fragmented, its

business is fragmented
Davenport (1998)


ERP System model

13
Simple model of an ES

14
EXPANDED ERP
ERP (2)
Conceptual framework

15
ES Acquisition & Development

• To reduce the cost of maintaining a large number of old legacy
systems
• To synchronize the information flow with the physical flow of goods
• To enable global integration
• To cut the time between a customer’s order and the arrival of the
shipment
• To offer “self-serve” capabilities to customers and other supply chain
partners
• To service the needs of important customers requiring electronic
interfaces
• To obtain a system that the organization could “grow in”
• To keep up with or surpass competitors

16
ERP System Implementation Costs

17
ES Implementation

18
Functional (black box) & constructional

(white box) perspective

19
ES: Integration

20

21


Ch14
BSNMIM001
14
GLOBAL DIGITAL BUSINESS
NET TECHNOLOGIES & BUSINESS OPPORTUNITY
E-COMMERCE & E-BUSINESS

STRATEGIC USE OF THE INTERNET & INTERNET
TECHNOLOGIES
GLOBAL CHALLENGES
Version 2007_8 v1 International Business & Management © Dr Phil Kelly

Learning Outcomes
After completing this session
• Explain what is meant by e-commerce and e-business

• Identify ways the use of the Internet and Internet (Net)
technologies can help the international organization compete,
create wealth and add value
• Discuss common electronic business models and their
components
• Understand how e-commerce and the associated technologies
affect strategy and strategies applicable to e-commerce
• Evaluate the challenges associated with global EC

24

25

Inter, intra &

extra-nets

27
the role of internet

technologies

28
e-business

29

Aligning
strategies

31
e-strategy
formulation process

32
Sources of (sustainable)
competitive advantage

33
ICT

34
BUSINESS MODELS
• Direct-to-customer model
• Commission-based models
• Advertising-based models
• Markup-based models
• Production-based models
• Referral-based models
• Subscription-based models
• Fee-for-service-based
models
• Full- service-provider model

35
SME

36
1. Describe the customers to International
be Business & Management
served
2. Describe the products/ services
offered
3. List the key business processes
4. List the resources required by the SME
business
5. Describe the supply chain
6. Describe the revenue model
7. In e-commerce terms is this a
bricks, clicks or clicks and bricks
business?

37

38

39
Key concepts introduced in this chapter

DIGITAL ORGANIZATION | E-COMMERCE | E-BUSINESS | REACH |
DISINTERMEDIATION | REINTERMEDIATION | INTRANET |
EXTRANET | INTERNET | E-PROCUREMENT |
E-MARKETING | VIRTUAL ORGANIZATION | EB STRATEGY |
VIRTUAL ORGANIZING | BUSINESS MODEL


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International Business & Management

COMPUTERISED BUSINESS INFORMATION

International Business & Management © Dr Phil Kelly

International Business & Management 1

• Identify the various types of computer based information systems

International Business & Management © Dr Phil Kelly

International Business & Management 2

International Business & Management © Dr Phil Kelly

Business Information System

International Business & Management © Dr Phil Kelly

Classification schemes are not

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

ENTERPRISE SYSTEMS (ES)

If a company's systems are fragmented, its

International Business & Management © Dr Phil Kelly

International Business & Management 12

ERP System model

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

ES Acquisition & Development

International Business & Management © Dr Phil Kelly

ERP System Implementation Costs

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

Functional (black box) & constructional

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

International Business & Management 22

GLOBAL DIGITAL BUSINESS

NET TECHNOLOGIES & BUSINESS OPPORTUNITY

E-COMMERCE & E-BUSINESS

International Business & Management 23

• Explain what is meant by e-commerce and e-business

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

International Business & Management

Inter, intra &

International Business & Management © Dr Phil Kelly

the role of internet

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

International Business & Management

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

International Business & Management © Dr Phil Kelly

Key concepts introduced in this chapter

International Business & Management © Dr Phil Kelly