Human Resource Management

Training and Development

Case study: Unilever

FLEXI MEMBER:
Nguyen Thi Thao Nhi
Nguyen Ngoc Nhu Quynh
Pham Vo Thanh Thuy
Nguyen Ngoc Hien Thu
Tran Thao Trang
Tran Nguyen Phuong Uyen
Instructor: Dang Truong Thanh Nhan, MBA
 Contents.

01. Definition of Training and

Development

02. About Unilever

03. Evaluate staff training of

Unilever company
 Definition of
Training and Development

―Training and Development is one of the most

important functions of Human Resource Management.
―Enhance employees’ skills, behavior and expertise
by putting them into learning new techniques.
―Employee Training and Development is used by an
organization to improve the skills and performance.
 Methods of training and development

01 02
On-the-job training methods: Off-the-job training methods
 Coaching  Lectures and Conferences
 Mentoring  Vestibule Training
 Job Rotation  Simulation Exercises
 Job Instructional Technique  Sensitivity training
 a. For Businesses:
+ Improve labor productivity, performance efficiency and work quality.
 Training And + Improve the stability and dynamism of the organization.

Development Goals + Maintain and improve the quality of human resources.

+ Facilitating the application of technical and managerial advances to
enterprises.

The overall goal of human resource training and development

is to make the most of existing human resources and improve b. For employees:
the effectiveness of the organization by helping employees
better understand the business, better understand about their + Timely add the necessary knowledge and skills to complete the task.
profession and perform their functions and duties more self-
+ Create a bond between employees and businesses.
consciously. As well as enhance their adaptability to future
work. + Create adaptation between employees and current and future jobs.

c. For the social economy:

+ Have a great influence on the socio-economic development of a

country
+ The source of the success of a developed country and also a positive
factor to help the economy go up.
  The importance of training and developing human resources

Helps improve employee productivity and efficiency

Implementing human resource training programs right

at the working environment is to create conditions for
employees to exploit new working skills, improve
their own efficiency and productivity and more.

Build relationships among employees

Organizing human resource training will create an
interactive space for employees in the company,
create opportunities for them to talk and build a
cohesive team between different departments and
positions in the company
 About Unilever Unilever was founded in 1929 by the
merger producer and the soapmaker

Unilever is one of the most

international companies in the world
- has 300
Vision operating units in 88 countries over
“To make sustainable living commonplace. We believe this 1,000
is the best long-term way for our business to grow.” strong successful brands

Mission  In 2019, was listed as the fourth largest

“ To add vitality to life. We meet everyday needs for FMCG company worldwide in terms of
nutrition, hygiene and personal care with brands that help
sales
people feel good, look good and get more out of life.”.
 21.1 billion Euros in revenue in 2020. 
 Training strategy and development in Unilever
What HR training strategy and development 
has helped Unilever to be at the top as it is
today?
  "People are the most important asset, the determining
factor for the success of the business" .
 The Human Resources Department as the core place to
build the most effective human resource plan.

Change HR Department to Strategic

Partnerships Department
•  The core place, the locomotive for the entire enterprise
• Contribute to the business strategy, helping to improve
capacity & labor productivity
• Develop a quality and effective human resource plan
for each department.
 What is the current plan to train
human resources at Unilever?

― Unilever Future Leaders Program,

Unilever Future Leaders' League for
fresh graduates.
― The opportunity to help each employee
learn, experience working in the
business.
― Work and study to higher positions
 At Unilever, the company always encourages employees to take
ownership of their own learning and career development.
Ongoing learning is at the heart of their culture – and their
commitment to helping people stay fit for the future of work.
Place subtitle text here

Senior manager: Manager: Personnel: Training department

 Set training requirements  Encourage and support employees  Understand departmental  Implement learning
to apply new skills in work. needs and training needs
 Encourage and create strategies.
 Support the head of
conditions for  Train, guide and monitor  Building a learning
employee development. department/head of staff
employees to learn and
. development.
 Training and Development  plays a very important role in positioning
the business, has great significance for the development of
individuals as well as organization, contributing to the existence of
the company.

Click icon to add picture

 Training and Development
methods

On- the- top training

While they Technical, Orientations are

perform their lecture, discussion, for new
regular jobs. programmed employees
 3 Type of methods

E- learning ILT Outside the

process country
 

• 50%-60% training conducted •  20% training is conducted • 10%-20% training is

under this process under this process conducted outside the
• Example: Audio library,video • Example: Video country
library. conference, focus group •  Off the job training.
discussion.
Training hour

 Unilever maintains a flexible time

schedule for training
 One year Unilever allocates 1-1.5
months for training purposes.
Related Payment: On the job
Unilever costs overall 2 lakh on
per individual trainee.

• Training is a Learning & development session.

•  Allocate a huge budget for training purposes.
• Not related to salary. Off the job
More than 1-2 lakh as residential
purposes
 Types of Trainers

01 02
 Focuses on professional trainers  Internal trainers
 Very rare in numbers.  Local trainers
 International trainers
 o Lifelong learning - The technology is powered by Israeli-

 CASESTUDY: based startup

o  Increase and train the depth of their expertise of a current

LIFELONG LEARNING skill or build new skills and experiences

o Through AI, opportunities that match their profile and

FEST
aspirations
 Achievements

• An award for companies with

excellent, professional and reliable
human resource management
strategies
• High praise from domestic and
international organizations for its
excellent human resource
development strategy
 Unilever Vietnam and The Gioi Di Dong took a souvenir
photo after receiving the award.
 Advantages for Business

 Reduced wastage and supervisor  keep pace with changes in the industry
 Accidents and equipment damage  Create trust for employees employees can devote
will be minimized, and this will  their best and long-term
keep waste low
 Advantages for worker

 Increasing retention  Increase Motivation and Engagement  Measurability

 Disadvantage

Expense Unpredictabilit Illusion of certain

y
 Overview

 Unilever maintains a flexible time

schedule for training
 One year Unilever allocates 1-1.5
months for training purposes.
 Solutions to improve training and development
strategies

Preparing employees for Enhance cross-departmental Making sure that what is

change. collaboration in Unilever lacking is indeed training.
Confirming that the
approach is adapted to the
learner.
Thanks for listening !