SEMINAR

ON
COMMUNICATION AND IPR

PRESENTED BY-
PINKI BARMAN
1ST YEAR M.SC NURSING
AIN, GUWAHATI
INRODUCTION
Communication is a dynamic, reciprocal
process of sending and receiving messages.
Communication is more than the act of
talking and listening. From the first cry of a
newborn to the whisper of a person who is
dying, the primary purpose of a
communication is to share information and
obtain a response. People use
communication to meet their physical,
psychosocial, emotional and spiritual needs.
What is Communication???
communication is process by which two
or more people exchange ideas, facts,
feelings, or impressions in way that each
gains a common understanding of
meaning, intent and use of message.

-Paul Leagens
MEANING OF COMMUNICATION
Communication is a process in which
people affect one another the exchange of
information, ideas, and feeling. The word
communication is derived from Latin
word ‘ communils’, meaning “common”.
Communication is an interaction between
two or more persons that involve
exchange of information between a sender
and receiver .
TYPES OF
COMMUNICATION
Verbal communication
 Non-verbal communication
Two –way communication
One –way communication
Formal and informal communication
Visual communication
Telecommunication
LEVELS OF COMMUNICATION
INTERPERSONAL COMMUNICATION-
 It is communication between two or more
people.
 Face to Face conversation between two people
is the most frequent form of interpersonal
communication.
 Nurses use interpersonal communication to
gather information during assessment, to teach
about health issues to explain care and to
provide comfort and support.
INTRAPERSONAL COMMUNICATION
 Itis conscious internal dialogue, sometimes
known as self-talk. It is language use or
thought internal to the communicator. The
individual becomes his or her own sender
and receiver, providing feedback to him or
herself in an ongoing internal process. It can
be useful to envision intrapersonal
communication occurring in the mind of the
individual in a model which contains a
sender, receiver and feedback loop.
SMALL GRUOP COMMUNICATION
 It is interaction that occurs among several people.
 Small group communication occurs when you engage in
an exchange of ideas with two or more individuals at the
same time.
Public communication-
 It is a unique form of group communication. Generally
the speaker addresses a dozen to hundreds of people, and
varying degrees of interaction occur.
 Speaker may deliver a speech talk directly with a group
of audience members or have open discussion with the
group. It is at the heart of our economy, society and
politics.
 Nurses often engage in public speaking to educate groups
of people about health issues
CHARACTERISTICS OF EFFECTIVE
COMMUNICATOR 
An effective verbal communicator: • Clarifies
Listens
 Encourages empathically
Acknowledges
Restates/repeats An effective nonverbal
communicator:
Opens up
Leans toward the other person
Establishes eye contact
 Shows appropriate facial expressions
BARRIERS OF COMMUNICATION
Physical Barriers
Perceptual Barriers
Emotional Barriers
Cultural Barriers
Language Barriers
Stereotyping
Wrong channel
interpersonal relationship
An interpersonal relationship is a strong
deep or close association / acquaintance
between two or more people that may range
in duration from brief to enduring. The
nurse is an important of the health care team
that must work in co-operation and harmony
for the care of the patient. This co-operation
and harmony depends upon the IPR that is
maintained among the members of the
health care team.
Definition
Interpersonal relationships refer to
reciprocal social & emotional
interactions between two or more
individuals in an environment.
Interpersonal relationship is defined as
a close association between individuals
who share common interests & goals
IMPORTANCE
Interpersonal relationship for an
Individual
Personal growth & development
Source of enjoyment
Sense of security
Context of understanding
Interpersonal needs
Establishing personal identity
Problems of IPR
Loss of motivation
Indiscriminate opposition
Operational problems
Task distortions
Authority problems
Stages of interpersonal relationship

IPR
Interpersonal theory and nursing process
Both are sequential
Focuses on therapeutic relationship
Both use problem solving approach
Both use observation, communication and
recording as basic utilization.
Research study
Title - The Power of Interpersonal Communication Skill in
Enhancing Service Provision
Date of publication- April 2019
Journal –journal of social science research
Author- Roziana Febrianita
Abstract
One of interpersonal soft skill is a skill of interpersonal
communication; that is the focus of this research.
The purpose of this paper are defined in two parts.
First, to explore the interpersonal communication skills of the
educational staff.
Second, to recognize the power of this interpersonal
communication.
Ithas been studied by means of qualitative method.
The approach of this study is a sequences of in-
depth interviews with 4 informants of each faculty
with A credit for accreditation examination result.
This research result finds that there are 3
interpersonal communication skills of educational
staff area. Secondly, there are power of the
interpersonal communication skill which have
made improvement to service providing in the work
unit.
The results of this research also explain whether
maintaining interpersonal relationship enhances the
service
 SUMMARY
AND
CONCLUSION