Applied Management Approaches

The POLC Process

Public Safety Officers Advance Course
National Police College
Philippine Public Safety College

by:
Luis Duaso Gonzales, Ph.D.
The Concept of Supervision:
• The technique of personally motivating and
directing the energies and abilities of an
individual, or group of individuals toward the
accomplishment of pre-determined goal.

• Largely dependent upon knowledge of the job and

upon familiarity with the principles of human
relations
Power of Supervision
• “Overseeing or the authority of an officer to see to
it that subordinate officers perform their duties”

• If subordinate officers fail or neglect to fulfill their

duties, the official may take such action or step as
prescribed by law to make them perform their
duties.
• the power of supervision means no more than the
power of ensuring that laws are faithfully executed
or that subordinate officers act within the law.

• The supervisor or superintendent merely sees to it

that rules are followed but he does not lay down the
rules, nor he have discretion to modify or replace
them.
• If the rules are however, not or improperly observed,
then the supervising authority may order the work
be done or redone, but only for the purpose of
conforming to such rules.

Ambil, Jr v. Sandiganbayan, et al
as cited in Jardaleza v, Chief Justice Ma. Lourdes P. A.
Sereno, et al
Competencies:

• Opportunity to provide input to the decision-making

process
• Opportunity to have more control over the type of p
olice service rendered to the community
• Opportunity to be in charge of an operation
• A broader perspective of the department’s overall o
peration
• Recipient of additional training
• Direct assignments
Supervisory Functions:

Viewed from the concept of management,

supervisors perform the following mangement
functions: planning, organizing, leading, and control
ling.
 Planning
• Defining an organization’s goals, establishing an over
all strategy for achieving these goals, and developing
a comprehensive hierarchy of plans to integrate and
coordinate activities.
 Organizing
• Supervisors are responsible for designing an organiz
ation’s structure. This function is called organizing. I
t includes the determination of what tasks are to be
done, who is to do them, how the tasks are to be gro
uped, who reports to whom, and where decisions ar
e to be made.
 Leading
• Every organization contains people, and it is a
supervisor's job to direct and coordinate these peopl
e. When managers motivate subordinates, direct th
e activities of others, select the most effective comm
unication channels, or resolve conflicts among mem
bers, they are engaged in leading.
 Controlling
• After the goals are set, plans formulated, structural
arrangements delineated, and the people hired, trained and
motivated, there is still the possibility that something may go
amiss. To ensure that things are going as they should,
management must monitor the organization’s performance.
Actual performance must be compared with the previously
set goals. If there are any significant deviations, it is
management’s job to get the organization back on track.
This monitoring, comparing, and potential correcting is what
is meant by the controlling function.
In summary:
Using the functional approach, the answer to the
question, What is the job of a manager?

Managers plan, organize, lead, and control.

 Skills Expected for a
Supervisor:
• Knowledge – Based Skills
• Human Skills
• Conceptual Skills
• Affective Skills
Knowledge – Based
Skills
• Provide appropriate administrative and technical
support
• Knowing officer’s workload
• Reviewing reports for accuracy, thoroughness and
quality
• Implementing departmental policies, rules and
regulations
• Capability to do all tasks an officer must perform
• Scheduling of officers according to organizational
priorities
• Training and development of officers
• Organizing work
Human Skills
• Listen and discuss problems with subordinates
• Deal with officers as an individual
• Developing rapport with officers
• Perform as a professional
• Give praise when appropriate
• Motivates employees
• Resolves conflict
Conceptual Skills
• Demonstrates the ability to analyze data and
make decision
• Eliminating errors and improve proficiency
• Identify emerging problems and work for
their resolution
• Identify objectives
• Assess performance
• Conceptualize the technical and human
aspects of the work environment
Affective Skills
• Integrate organizational community value system
• Create an environment based in a belief of equality
and the opportunity for all to succeed
• Fairness in relationship with subordinates
• Value employees and their potential contribution for
the organization
• Awareness of personal strengths and limitations
• Acceptance of responsibility
• Develop interrelationship based on equal treatment
Test of Supervisory Skills
Situation:

• While the congress is in session, Rep. Primitivo Delo

s Santos who was elected for the second term in th
e 4th District of Quezon City was charged before th
e court for his alleged involvement in a large scale
manufacture of “Shabu”. Subsequently, a warrant o
f arrest was issued against him by the court.
1. Using the knowledge-based skill of PCAPT Pabebe who was tasked as a team lead
er to effect said arrest, which of the following statements would BEST justify their
action?

a. Rep. Delos Santos committed a heinous crime hence he must be arrested;

b. The penalty for the offense charged against Rep. Delos Santos is punishable b
y more than six (6) years of imprisonment hence he is not immune from arrest;

c. Section 5 of R.A. 9165 penalizes the acts of manufacturing and selling illegal dr
ugs including Methamphetamine hydrochloride otherwise known as “shabu” henc
e Rep. Delos Santos must be arrested for such act;

d. Rep. Delos Santos’ crime waives his immunity from arrest; and

e. Rep. Delos Santos as a member of congress does not enjoy absolute immunity
from arrest.
2. Armed with his conceptual skill, PCAPT Pabebe as the team leader ensures that in
effecting said arrest, the procedure is done in accordance with the law and as req
uired under the Police Operational Procedures. Which of the following statements
CLEARLY provide cues for possible problems that his team may encounter if they
manifest laxity and failure to strictly observe the process?

a.That the image of the PNP will be tainted if they failed to legitimately effect said arrest;

b. That as an influential person, suspect is expected to exhaust all possible remedies including t
echnicalities of his arrest to free him from criminal liabilities;

c. That members of the team may be charged both criminally and administratively if they fail to
strictly and lawfully implement the process;

d. That the media will surely cover the issue;

e. That failure on their part to lawfully arrest the suspect will provide a negative impact to the g
overnment’s program of eradicating drug menace in this country.
3. In effecting said arrest, PCAPT Pabebe's knowledge-based skill as a team leader is
manifested by the following, EXCEPT...

a. He would introduce himself and show proper dentification;

b. He would make a manifestation of authority against Rep. Delos Santos;

c. He will break into the residence, office, building, and other structure where Rep. Delos Santos
is in or is reasonably believed to be in, after announcing his purpose;

d. He may need not have a copy of the warrant in his possession at the time of the arrest. Howe
ver, if Rep. Delos Santos so requires, the warrant shall be shown to him as soon as possible; a
nd

e. He would secure Rep. Delos Santos.

4. If the operation fails due to some irregularities in the conduct of said arrest,
PCAPT Pabebe's affective skill as a team leader would be manifested LEAST LIKELY
by which of the following...

a. That he would take full responsibility of the lapses commi

tted by the team;

b.That he would get ready for the consequences of their action;

c. That he would not engage in finger-pointing;

d. That he would not be onion skinned for criticisms and negative comments; and

e. That he would strongly fight for the legality of the procedure they implemented
as a team.
5. To ensure that Rep. Delos Santos rights as a suspect will be protected, which of th
e following will be PRIMARILY observed by PCAPT Pabebe?

a. He will conduct thorough search for weapons and other illegal materials on the
person arrested and surroundings within his immediate control;

b. He will recite to him the Miranda Doctrine;

c. He will not use unnecessary force in making the arrest;

d. He will ensure that confiscated evidence shall be properly documented; and

e. He will bring Rep. Delos Santos to the Police Station for documentation.
Task
• As a COP of a third class municipality, design a
program pertaining to any of the following
concerns using the management concepts and
functions discussed:

• ISO
• Drug eradication campaign
• High Incidence of COVID
• High Incidence of street crimes
• Insurgency situation
• etc.
 End....

Thank you for not sleeping!