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Impact Monitoring

in Value Chain Promotion

Concepts and Application

First sequence of thoughts, prepared for the Training Course

„Promoting Promoting Value Chains for Agribusiness


Development in Africa“
held in Nairobi, 4th - 7th April 2005

Heike Höffler, GTZ Kenya

Deutsche Gesellschaft für


Technische Zusammenarbeit (GTZ) GmbH
Heike Höffler Kenya
Impact Monitoring: Concepts
and Application

1 A Concept for Impact Monitoring


1. What to monitor? What are impacts?
2. GTZ Impact Model
3. Theory: Six steps to set up a monitoring system

2 Measuring Impacts in Value Chain Promotion


1. Impact Hypotheses – chain of changes
2. Scope of influence
3. Benchmark Data, Milestones and Indicators
4. Methods of Measuring Impact
5. Using Monitoring Information

3 Practice: PSDA Impact Monitoring System


2
Heike Höffler Kenya
Impact Monitoring: Concepts
and Application

1 A Concept for Impact Monitoring


1. What to monitor? What are impacts?
2. GTZ Impact Model
3. Theory: Six steps to set up a monitoring system

2 Measuring Impacts in Value Chain Promotion


1. Impact Hypotheses – chain of changes
2. Scope of influence
3. Benchmark Data, Milestones and Indicators
4. Methods of Measuring Impact
5. Using Monitoring Information

3 Practice: PSDA Impact Monitoring System


3
Heike Höffler Kenya

Monitoring is an ongoing activity!

1 • Projects and Programmes need to follow-up their


progress
• Successes and failures need to be looked at
while projects and programmes are running
• Monitoring is an internalised process of team
communication, continuously undertaken while
implementing,
whereas
• Evaluation is an act of stopping implementation
to reflect past activities (but drawing from
information from monitoring).
4
Heike Höffler Kenya

The World of Impact Monitoring


Performance Monitoring Implementation Monitoring
Benefits

Output Monitoring Outcome


Input Monitoring

Activity Monitoring
Impact Model

Impact Monitoring
Outreach

Impact Assessment
Impact Chain

Impact Indicators
Process Monitoring
Outputs

Evaluation Result-based Monitoring 5


Heike Höffler Kenya

The World of Impact Monitoring


Performance Monitoring Implementation Monitoring
Benefits

Output Monitoring Outcome


Input Monitoring

Activity Monitoring
Impact Model

Impact Monitoring
Outreach

Impact Assessment
Impact Chain

Impact Indicators
Process Monitoring
Outputs

Evaluation Result-based Monitoring 6


Heike Höffler Kenya

The World of Impact Monitoring

Performance Monitoring Impact Monitoring Impact Assessment

Process Monitoring Result-based Monitoring Evaluation

Input Monitoring Impact Indicators Outreach

Activity Monitoring Impact Model Outcome

Implementation Monitoring Impact Chain

Output Monitoring

Outputs Benefits Impacts 7


Heike Höffler Kenya

What to monitor in projects –


Performance & Impact Monitoring
1 Performance Impact
• Observing outputs • Focussing on effect
against planned of outputs: impacts!
activities
• Observing the direct
• Providing benefit of outputs
information for
project management • Strategic steering of
implementation
• Day-to-day activity

 To self-evaluate
 To trigger short-term whether activities
adjustments in contribute to
operation objectives 8
Heike Höffler Kenya

Impacts are ...

1 ... changes that have a causal - or at least a


plausible - link to a project/programme
... a change of circumstances as a consequence of
an intervention, it can be intended or unintended,
positive or negative.
... there: from the first moment of intervention and
they continue to occur all the time.
... rather the result of social interaction than a
straight-forward interventions
... the result of complex interactions and thus, a
complex matter to deal with!

9
Heike Höffler Kenya

Why concentrating on Impacts?

• Broad international discussion late 90ies


1
• Criticism about the efficiency of development
cooperation
• Criticism about the Monitoring and Evaluation
system of GTZ

AURA

• BMZ is a contractor, GTZ is an agent


• New structure of the project documents
• Changes in political dialogue
• Changes in Report obligations
10
Heike Höffler Kenya

The GTZ Impact Model (I)

1
• Impact Orientation has become a principle of
GTZ‘s corporate development.
• „quality at entry“  „quality at exit“
• „what has been done“  „what has changed“

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Heike Höffler Kenya

Model of Interaction
Direct
Use of Benefit
Indirect
Project
Output
Benefit

Engel, P., The Social Organization of Innovation, 1997


Heike Höffler Kenya

The GTZ Impact Model (II)

Indirect
1 Benefit
Direct
Benefit
(Goal)

t i on ?
tr i bu
At n !
o
Use of
Outputs

r v at i
Obs e

Outputs
Poverty
Alleviation

Activities
put
GTZ In Partner
Illustration: which of the 100
Bricks did we donate?

14
Heike Höffler Kenya

The GTZ Impact Model (II)

Indirect
1 Benefit
Direct
Benefit
(Goal)

Use of
Outputs

diff.
Impact
Outputs
Levels Poverty
Alleviation

Activities
put
GTZ In Partner
Heike Höffler Kenya

The GTZ Impact Model (III)

Pro-poor Rural Economomic Growth


1
Indirect Benefits Increase in rural
employment & income

Attribution Gap

Direct Benefit (Goal) Producers can access international markets


Use of Output Market information is used to change production standards

Output Presentation of Research to stakeholders and publishing


Activities Market research for a strategic agricultural product

Inputs Advisory Services in the Ministry of Agriculture


16
Heike Höffler Kenya

Consequences for GTZ Projects

• Impact Models form the essential methodological part in


1 project design!
• Project reports are reduced to the information relevant for
political intervention, i.e.
– Changes in risk
– Changes in assumptions
• and: IMPACTS! i.e.
– Which changes can be observed?
– Which impacts can be plausibly attributed to the project?
– Are there unintended impacts?

Changes in Monitoring! 17
18
Heike Höffler Kenya

Theory: Six Steps (GTZ)

1
Step 1: Identify the System Boundaries
Step 2: Agree on Purpose and Procedures for
Results-based Monitoring
Step 3: Agree on Results Hypotheses
Step 4: Review Indicators and Define Milestones
Step 5: Conduct Data Survey
Step 6: Using Monitoring Results

GTZ 2004: Result-based Monitoring: Guidelines for Technical


Cooperation Projects and Programmes
19
Heike Höffler Kenya

Theory: Six Steps (Herweg/Steiner)

1
Step 1: Involvement of Stakeholders and
Information Management
Step 2: Review of Problem Analysis
Step 3: Formulation of Impact Hypotheses
Step 4: Selection of impact Indicators
Step 5: Development and Application of Impact
Monitoring Methods
Step 6: Impact Assessment & Follow-up

Herweg, K & Steiner, K. 2002: Impact Monitoring and Assessment,


Vol. I & II 20
Heike Höffler Kenya

Theory: Seven Steps („MAPP“, GDI)

1
Step 1: Preparing a Life Line
Step 2: Preparing a Trend Analysis
Step 3: Cross-checking with other sources
Step 4: Compiling an Intervention List
Step 5: Developing the Influence Matrix
(connecting trends and interventions)
Step 6: Developing the Impact Profile
Step 7: Attribution of Impacts to MDGs
DIE 2004: Briefing Paper: Impact Analysis of Development
21
Cooperation is Feasible
Heike Höffler Kenya
Impact Monitoring: Concepts
and Application

1 A Concept for Impact Monitoring


1. What to monitor? What are impacts?
2. GTZ Impact Model
3. Theory: Six steps to set up a monitoring system

2 Measuring Impacts in Value Chain Promotion


1. Impact Hypotheses – chain of changes
2. Scope of influence
3. Benchmark Data, Milestones and Indicators
4. Methods of Measuring Impact
5. Using Monitoring Information

3 Practice: PSDA Impact Monitoring System


22
Heike Höffler Kenya

Impact Models: A chain of changes

What do we expect to happen in value chain promotion?

Intervention;
i.e. extension

Specific Primary Logistics Final Con-


Input producers centres, Traders sumers
providers Industry
2
Specific Production Trans- Trade Consumption
Inputs formation

Specific
Trans- Trade Consumption
Inputs
formation

C H A N G E !
23
Heike Höffler Kenya

Defining the Impact Hypothesis (I)


Direct Benefit (Goal) Small-scale producers access international markets

Use of Output Farmer group gets EuroGap certified

Specific Primary Logistics Final Con-


Input producers centres, Traders sumers
providers Industry

2 Specific
Inputs
Production Trans-
formation
Trade Consumption

Output Farmer Groups are setting up an Internal Control System

Activities Training on EuropGap Compliance and Certification

Inputs Advisory Services for Extension Providers

24
Heike Höffler Kenya

Defining the Impact Hypothesis (II)


Direct Benefit (Goal)

Use of Output

Specific Primary Logistics Final Con-


Input producers centres, Traders sumers
providers Industry

2 Specific
Inputs
Production Trans-
formation
Trade Consumption

Output

Activities

Inputs

25
Heike Höffler Kenya

Defining the Impact Hypothesis (III)


Direct Benefit (Goal)

Use of Output

Specific Primary Logistics Final Con-


Input producers centres, Traders sumers
providers Industry

2 Specific
Inputs
Production Trans-
formation
Trade Consumption

Output

Activities

Inputs

26
Heike Höffler Kenya

Defining the Impact Hypothesis (IV)


Direct Benefit (Goal)

Use of Output

Specific Primary Logistics Final Con-


Input producers centres, Traders sumers
providers Industry

2 Specific
Inputs
Production Trans-
formation
Trade Consumption

Output

Activities

Inputs

27
Heike Höffler Kenya

Defining the Impact Hypothesis (V)

Direct Benefit (Goal) • Each intervention undertaken


along a value chain should
Use of Output follow an impact model;
• thus: each value chain to be
promoted needs a concept of
2 impact hypothesis.

• All impact hypotheses should


Output
be derived from the project
goal;
Activities
• thus need to be derived from
Inputs
the impact indicators! 28
Heike Höffler Kenya

Impact Hypotheses – Food for Thought:

• Pre-formulation of impact
chains can lead to mono-causal
conclusions.
• Linear following of impact
r of chains can fade out the
2 a n g e
a l ity!
D aus complex interaction of
n o - c
mo interventions and impacts.
• The higher the impact level, the
more a context oriented
approach is needed, taking into
account development trends.

29
Heike Höffler Kenya

Defining the Scope of Influence (I)


Specific single interventions

Specific Primary Logistics Final Con-


Input producers centres, Traders sumers
providers Industry
2
Specific Production Trans- Trade Consumption
Inputs formation

30
Heike Höffler Kenya

Defining the Scope of Influence (I)


Specific single interventions

Specific Primary Logistics Final Con-


Input producers centres, Traders sumers
providers Industry
2
Specific Production Trans- Trade Consumption
Inputs formation

31
Heike Höffler Kenya

Defining the Scope of Influence (II)


Chain promotion at all stages

Specific Primary Logistics Final Con-


Input producers centres, Traders sumers
providers Industry
2
Specific Production Trans- Trade Consumption
Inputs formation

32
Heike Höffler Kenya

Defining the Scope of Influence (III)


Full chain promotion, all stages, all levels

Specific Production Trans- Trade Consumption


Inputs formation
micro

Specific Primary Logistics Final Con-


Input producers centres, Traders sumers
providers Industry

2
Associations
meso

Subsector-specific BDS providers

Subsector-specific Technical Agencies


macro

Local Government, Providers of Utilities / Infrastructure

National Government (Line Ministries) & Public Agencies 33


Heike Höffler Kenya

Impact Hypothesis - Conclusion

Specific Production Trans- Trade Consumption


Inputs formation

Specific Primary Logistics Final Con-


Input producers centres, Traders sumers
providers Industry

2
Associations

Subsector-specific BDS providers

Subsector-specific Technical Agencies

Local Government, Providers of Utilities / Infrastructure

National Government (Line Ministries) & Public Agencies 34


Heike Höffler Kenya

Benchmarks, Milestones & Indicators

Benchmark Data & Information


The state of the art at given point in time (i.e.
programme start)
Milestones
2 Desired output at a given point in time for (programme)
achievements
Indicators
Determinants for checking whether activities led to the
expected output (performance) or expected implications
(impact).

35
Heike Höffler Kenya

Benchmarks, Milestones & Indicators (I)

Programme level
Indicators
Value chain level

2 t
0
Milestones
Benchmark Progress
Data Reports

Evaluation
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Heike Höffler Kenya

Benchmarks in Value Chains

Specific Production Trans- Trade Consumption


Inputs formation

Usage of Outreach: Number of Market Quality


Inputs How many processors Concentra-
Food Safety
are tion
Usage of Degree of
involved? Product
2 services vertical Entry
Diversity
Employment concentra- Barriers
tion and
Gross Price
integration
margins Volatility
Regional Seasonality
distribution
Trade
margins

37
Heike Höffler Kenya

From Benchmarks to Milestones

Specific Production Trans- Trade Consumption


Inputs formation

3 processing In 18 Month:
firms 2 more firms
Output
Low process established
2 quality Activities
At least 2 certified
High costs of under ISO xxx
Inputs
processing Cost-effectiveness
of at least 2 firms
improved by x %

Milestones serve as process indicators.


They are directly derived from programme indicators
38
and the impact hypothesis.
Heike Höffler Kenya

Benchmarks & Milestones in Value Chains

Specific Production Trans- Trade Consumption


Inputs formation

Try to build these „couples“ per stage in a chain that


2 you are targeting with your project.
Not all Benchmarks need to be quantitative data;
qualitative description also serves the purpose.
Market Analyses need to take the need for benchmarks
into account (into the TORs!)
We might not be the first to undertake this – keep
looking for partners in gathering data! 39
Heike Höffler Kenya

From Milestones to Indicators –


or was it the other way round?

Direct Benefit (Goal) Programme Indicator(s)

Use of Output
2 Value chain Indicator(s)

Production
Several Milestones in a chain

Output
Single Milestone
Activities

Inputs

40
Heike Höffler Kenya

Benchmarks, Milestones & Indicators (II)

The number of
profitably operating Impact Indicator,
private processors Direct Benefit (Goal) Component 3,
doubles (2002: 6) Phase 2

Use of Output

Specific Production Trans- Trade Consumption


Inputs formation
2

3 processing In 18 Months:
firms 2 more firms
Output
Low process established
quality Activities
At least 2 certified
High costs of under ISO xxx
Inputs
procesing Cost-effectiveness
of at least 2 firms
improved by x % 41
...
42
Heike Höffler Kenya

Example: Employment

The number of
primary producers
doubles.

3 (Research Primary Customers


Institute) Large processing companies 1
Producers 1 Market 1
n = 20 n = 400 n = 450

SM Primary
Producers 2
Retailers A 2
Industrial n = 20
n = 6000 Customers
SMEs Market 2
n = 2400
Importers Retailers B 3
n = 40 n = 200
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Heike Höffler Kenya

Example: Value Added

Specific Production Trans- Trade Con-


Inputs formation sumption

Sales Prices / unit 25,00 60,00 100,00


The value
3 Cost / unit 23,00 27,00 30,00 added at
Income / unit 2,00 8,00 10,00 producer
level
increases
Distribution in %
from 25%
- of value-added 25 % 35 % 40 % to 35%.
- of income 10 % 40 % 50 %

Specific Primary Logistics Final Con-


Input producers centres, Traders sumers
providers Industry

44
Heike Höffler Kenya

Example: Better Business Relations

Specific Production Trans- Trade Con-


Inputs formation sumption

Specific Primary Final Con-


Input producers Traders sumers
providers

Interviews show
that small cale Key informant interviews
farmers have show that wholesale
improved traders are more satisfied
relationship to with the
traders and trust quality/quanity/reliability of
them. produce delivered by small
scale farmers.
45
Heike Höffler Kenya

Indicators in Value Chains

„There is increasing interest in, and use of, private


sector tools for performance and impact measurement;
i.e. consumer market research tools for measuring
changes in markets and private sector business tools
for measuring service provider performance.“

2 Some examples:
• Customer satisfaction
• Repeated customers
• Number of enterprises demanding a service
• Satisfaction with last service purchased
• Percentage of women-owned enterprises 46
Heike Höffler Kenya

Methods of Measuring Impacts

Specific Production Trans- Trade Con-


Inputs formation sumption

• Market Studies
2
• Key Informant Interviews
Where to measure in
• Point of Leverage –
the chain?
comparisons (before – after)
• Participatory Monitoring What data – qualitative
or quantitative?
• Time-series
Which degree of
• etc... participation? 47
Heike Höffler Kenya

Example: Spider Web Diagrammes

Product Quality
10

Use of Services 5 Consumer Satisfaction

2 Beginnging

0
after 3 years

after 10 years
Soil fertility Farm Income

Growth in Exports
48
Heike Höffler Kenya

E-Val

GTZ tool to catch different perceptions of projects and


programmes.

There are only subjective opinions to changes and


2 impacts
Triangulation of opinions:
GTZ,
partners, and
target group

49
Heike Höffler Kenya

Using Impact Monitoring Systems

• Focussing on effect
of outputs: impacts!
• Observing the direct
benefit of outputs
2 The objective of • Strategic steering of
Impact Monitoring implementation
was ....

 To self-evaluate
whether activities
contribute to
objectives
50
Heike Höffler Kenya

Using Impact Monitoring Systems

Observe direct Benefit Self-evaluation Steering

Participation! Team Steering


2 Meetings Committee
Discussion with
Partner Reports
Stakeholders
Meetings Annual
Finetuning
Other Progress
Communication donors Reports

Private
Sector
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Heike Höffler Kenya

Using Impact Monitoring Systems

More ideas – let‘s be creative!

Communication of Go- No-go- Decisions


Results

Publications
2
Replanning
Newsletter
Accountability
Business Fora

52
Heike Höffler Kenya

It‘s better to be approximately


right
than precisely wrong!

( John Maynard Keynes )

Please email your comments & questions to heike.hoeffler@gtz.de

53
Heike Höffler Kenya
Impact Monitoring: Concepts
and Application

1 A Concept for Impact Monitoring


1. What to monitor? What are impacts?
2. GTZ Impact Model
3. Theory: Six steps to set up a monitoring system

2 Measuring Impacts in Value Chain Promotion


1. Impact Hypotheses – chain of changes
2. Scope of influence
3. Benchmark Data, Milestones and Indicators
4. Methods of Measuring Impact
5. Using Monitoring Information

3 Practice: PSDA Impact Monitoring System


54

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