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Quantitative Methods in Management
Quantitative Methods in Management
Quantitative Methods in Management
METHODS IN
MANAGEMENT
Course content
Chapter Page number content
1 11-32 Introduction, variables, levels of measurement, types of statistics
2 33-98 Organizing and visualizing variables
3 99-148 Numerical descriptive measures – categorical / numerical – Measures of central
tendencies, measures of dispersion, skewness, kurtosis, measures of relations –
co variance and correlation
12 430-446 Simple linear regression, estimating bo and b1, measures of variations, SST, SSR
and SSE, coefficient of determination, coefficient of correlation.
4 149-182 Basic probability
5,6 183-232 Discrete probability distributions – binomial and poisson
Continuous probability distribution – Normal
7 234-257 Sampling distribution
8 258-293 Confidence interval – mean, proportion and determining sample size
9 294-304 Fundamentals of testing of hypothesis
11 402-415 Chi square test
15 15-1 to 15-17 Decision analysis
RECAP
• Introduction – definition, types of statistics, levels of measurement
• Collection / compilation/ classification / tabulation
• Presentation – graphical and diagrammatic
• Measures of central tendencies
• Measures of dispersion
• Measures of skewness
• Exploratory data analysis
• Association between variables – covariance and correlation
• Regression analysis – simple, measures of variations ( SSE, SSR, SST,
coefficient of determination and coefficient of correlation)
• Introduction to Probability – Addition and multiplication theorem,
Baye’s theorem
Business Statistics:
A First Course
5th Edition
Chapter 5
Random
Variables
Examples:
Related to frequency distributions by simply replaces the actual numbers (frequencies) with the
• A probability distribution for a discrete random variable is a mutually exclusive listing of all
possible numerical outcomes for that variable and a probability of occurrence associated with each
outcome.
T H 1 2/4 = 0.50
2 1/4 = 0.25
H T
Probability
0.50
0.25
H H
0 1 2 X
Discrete Random Variable
• A random variable that assumes a finite number of
values or an infinite sequence of values such as 0, 1,
2…. is a discrete random variable
variable
not ‘counted’
Continuous Random Variable
• Example
• Temperature between 29oC and 30oC can be 29.1, 29.5
or 29.9
• Time between customer arrivals at a bank
• Current Ratio of a motorcycle distributorship
• Elapsed time between arrivals of bank customers
• Percent of the labor force that is unemployed
Discrete random variable Continuous random variable
• (X, p(x)) • (x, f(x))
• PMF (probability mass function) • PDF ( Probability Density Function)
• P(x) = 1 • f(x)dx = 1
E(X) E(X)
V(X) V(X)
• Decide which of the following distributions are probability
distributions:
a. The distribution takes the values -2,-1 ,0,1 and P(-2) =-0.5, P(-1) =
0.7, P(0) = 0.2 and P(1) = 0.6
b. The distribution takes the values 1,2,3,4 and corresponding
probabilities are 0.1,0.2,0.25,0.3
c. The distribution takes the values 20,30,40,50 with corresponding
probabilities as 0.1,0.2,0.3,0.4
Discrete Random Variables
Expected Value (Measuring Center)
• Expected Value (or mean) of a discrete
random variable (Weighted Average)
N
E(X) Xi P( Xi )
i1
X P(X)
• Example: Toss 2 coins, 0 0.25
X = # of heads, 1 0.50
compute expected value of X: 2 0.25
i 1
N
σ σ 2
[X
i1
i E(X)] P(Xi )
2
where:
E(X) = Expected value of the discrete random variable X
Xi = the ith outcome of X
P(Xi) = Probability of the ith occurrence of X
Discrete Random Variables
Measuring Dispersion
(continued)
σ [X i
E(X)] P(Xi )2
Distribution of Daily
Crises P
Number of r 0.5
Probability o
Crises 0.4
b
0 0.37 a 0.3
b
1 0.31 i
0.2
2 0.18 l 0.1
3 0.09 i
t
0
4 0.04 0 1 2 3 4 5
y
5 0.01 Number of Crises
Mean of the Crises Data Example
E X X P( X ) 115
.
X P(X) XP(X) P
r 0.5
0 .37 .00
o 0.4
1 .31 .31 b
a 0.3
2 .18 .36 b
0.2
i
3 .09 .27
l 0.1
4 .04 .16 i
t
0
0 1 2 3 4 5
5 .01 .05 y
Number of Crises
1.15
Variance & SD - Crises Data
X P( X ) 1.41
2
2 2
141
. 119
.
X P(X) (X- ) (X- ) 2 (X- ) 2 P(X)
0 .37 -1.15 1.32 .49
1 .31 -0.15 0.02 .01
2 .18 0.85 0.72 .13
3 .09 1.85 3.42 .31
4 .04 2.85 8.12 .32
5 .01 3.85 14.82 .15
1.41
Discrete Variables Expected Value (Measuring
Center)
• Expected Value (or mean) of a discrete
variable (Weighted Average)
N
E(X) xi P ( X x i )
i 1
Interruptions Per Day In Probability
Computer Network (xi) P(X = xi) xiP(X = xi)
0 0.35 (0)(0.35) = 0.00
1 0.25 (1)(0.25) = 0.25
2 0.20 (2)(0.20) = 0.40
3 0.10 (3)(0.10) = 0.30
4 0.05 (4)(0.05) = 0.20
5 0.05 (5)(0.05) = 0.25
1.00 μ = E(X) = 1.40
Discrete Variables:
Measuring Dispersion
• Variance of a discrete variable
N
σ 2 [x i E(X)]2 P(X x i )
i 1
N
σ σ2 i
[x
i 1
E(X)]2
P(X x i )
where:
E(X) = Expected value of the discrete variable X
xi = the ith outcome of X
P(X=xi) = Probability of the ith occurrence of X
Discrete Variables:
Measuring Dispersion
(continued)
N
σ i
[x
i 1
E(X)]2
P(X x i )
Interruptions Per
Day In Computer Probability
Network (xi) P(X = xi) [xi – E(X)]2 [xi – E(X)]2P(X = xi)
Mean 114 81
SD 42 29.14
CV 36.84% 35.97%
Return – Share 1
Risk – Share 2
Problem
The probability distribution for the # of TV sets
per household is
X 0 1 2 3 4 5
P(X) .01 .23 .41 .2 .1 .05
If Walters purchases stock whenever the expected rate of return exceeds 10 per cent, will he
purchase the stock, according to these data? What is your suggestion to Walters?
• Answer= Yes, he will purchase the stock because he carefully studies any potential investment.
Exercises
• 5.5
• 5.6
• 5.7
• 5.8
page no. 187,188
Probability Distributions
Probability
Distributions
Binomial Normal
Poisson
For any distribution
• When to apply
• Prob mass function/ density function
• Range
• Parameter
• Constants/ characteristics
• Simple problem
• Given parameter calculate probability
• Given probability, parameters get the random variable ( INVERSE)
• Expected value : E(X) = NP(X=x)
Binomial Probability Distribution
A fixed number of observations, n
e.g., 15 tosses of a coin; ten light bulbs taken from a warehouse
Each observation is categorized as to whether or not
the “event of interest” occurred
e.g., head or tail in each toss of a coin; defective or not defective light bulb
Since these two categories are mutually exclusive and collectively
exhaustive
When the probability of the event of interest is represented as p, then the
probability of the event of interest not occurring is 1 - p
Constant probability for the event of interest occurring (p) for each
observation
Probability of getting a tail is the same each time we toss the coin
Binomial Probability Distribution
(continued)
• Possible ways: HHT, HTH, THH, so there are three ways you
can getting two heads.
n!
n Cx
X!(n X)!
where:
n! =(n)(n - 1)(n - 2) . . . (2)(1)
X! = (X)(X - 1)(X - 2) . . . (2)(1)
0! = 1 (by definition)
Counting Techniques
Rule of Combinations
E(X) = N P(X=x)
Binomial Distribution
• Probability n! X n X
function P( X )
X ! n X !
p q for 0 X n
• Mean value n p
• Variance and 2
n pq
standard
deviation
2
n pq
Example:
Calculating a Binomial Probability
What is the probability of one success in five
observations if the probability of an event of
interest is .1?
X = 1, n = 5, and p = 0.1
n!
P(X 1) π X (1 π ) n X
X!(n X)!
5!
(0.1)1 (1 0.1)5 1
1!(5 1)!
(5)(0.1)(0.9)4
0.32805
The Binomial Distribution
Example
Suppose the probability of purchasing a defective
computer is 0.02. What is the probability of
purchasing 2 defective computers in a group of 10?
X = 2, n = 10, and p = .02
n!
P(X 2) π X (1 π ) n X
X!(n X)!
10!
(.02)2 (1 .02)10 2
2!(10 2)!
(45)(.0004)(.8508)
.01531
Using Excel For The
Binomial Distribution
Problem
• Find the probability of getting
I) exactly 3 heads in 4 tosses of a biased coin,
where p(H) = ¾ and p(T) = ¼
P(X = 3) = 4C3 (¾)3 (¼)1 = 0.421875
ii) Atleast 3 heads p(X ≥ 3) = .737
iii) No more than 2 heads p(X ≤2) = .263
Problem
• Assume that on an average, 1 telephone line out of
5 is busy. What is the probability that if 3
randomly selected telephone numbers are called
x
e
P( X)
X!
where:
X = number of events in an area of opportunity
= expected number of events
e = base of the natural logarithm system (2.71828...)
Poisson Distribution
Characteristics
• Mean
μλ
Variance and Standard Deviation
σ λ
2
σ λ
where = expected number of events
Using Poisson Tables
e λ λ X e 0.50 (0.50) 2
P(X 2) 0.0758
X! 2!
Using Excel For The
Poisson Distribution
Graph of Poisson Probabilities
0.70
Graphically: 0.60
= 0.50 0.50
= 0.40
P(x)
X 0.50
0.30
0 0.6065
0.20
1 0.3033
2 0.0758 0.10
3 0.0126
0.00
4 0.0016 0 1 2 3 4 5 6 7
5 0.0002 x
6 0.0000
7 0.0000 P(X = 2) = 0.0758
Poisson Distribution Shape
• The shape of the Poisson Distribution depends
on the parameter :
0.70
= 0.50 0.25
= 3.00
0.60
0.20
0.50
0.15
0.40
P(x)
P(x)
0.30 0.10
0.20
0.05
0.10
0.00 0.00
0 1 2 3 4 5 6 7 1 2 3 4 5 6 7 8 9 10 11 12
x x
Types of problem in Poisson distribution
• Given mean, find the probability of X=x
• Given: n and p , find the probability of X=x
• Given : probability and mean, find X ( inverse)
• Given, N, mean and find expected value
Problem
On an average, 1 in 400 items are defective.
Out of 100 items chosen, what is the
probability that there are more than 3
defectives?
≃ 2
Poisson Approximation
of the Binomial Distribution
• Binomial probabilities are difficult to
calculate when n is large.
• Under certain conditions binomial
probabilities may be approximated by
Poisson probabilities.
If n 20 and n p 7, the approximation is acceptable .
• Poisson approximation
Use n p.
Customer Dissatisfaction Survey –
Airline Passengers
Complaints per 100,000
Southwest 0.25
Alaska Air 0.54
Delta 0.79
US Airways 0.84
Continental 1.02
Tower Air 1.91
Northwest 2.21
If 1000,000 boarded passengers were contacted, what is
the probability that exactly 3 of them logged a
complaint? = 1.08
(1.08)3e-1.08 /3! = 0.0713
7.13% of the time, 3 would have logged complaints
• On the average, six people per hour use a self-service
banking facility during the prime shopping hours in a
department store. What is the probability that
a. Exactly six people will use the facility during a randomly
selected hour?
b. Fewer than five people will use the facility during a
randomly selected hour.
c. No one will use the facility during a 10 minutes interval?
d. No one will use the facility during a 5 – minutes interval
* X ~P(λ) st p(x=1) = P(x=2)
Chapter 6
207-233
Learning Objectives
In this chapter, you learn:
• Normal distribution and its properties
• Standard normal variate
• To compute probabilities from the normal distribution
• Inverse normal probability
Continuous Probability Distributions
2
1 (X μ)
1
2
f(X) e
2π
Where e = the mathematical constant approximated by 2.71828
π = the mathematical constant approximated by 3.14159
μ = the population mean
σ = the population standard deviation
X = any value of the continuous variable
Many Normal Distributions
μ X
The Standardized Normal
X μ
Z
σ
The Z distribution always has mean = 0 and standard
deviation = 1
The Standardized Normal Probability
Density Function
1 (1/2)Z 2
f(Z) e
2π
Z
0
Values above the mean have positive Z-values, values below the mean have negative Z-values
Problem
The mean length of time spent on a training program
is 500 hrs and this normally distributed random
variable has a SD of 100 hrs
What is the probability that a participant will take
• More than 500 hrs (0.50)
• Between 500 & 600 hrs (.3413)
• Between 550 & 650 hrs (.2417)
• Between 420 & 570 hrs (.5461) -inf 0 1.5+inf
-3 -2 -1 0 1 2 3
P (X ≥ 560) = P(Z≥ )
560 500
P (X ≥ 560) = P(Z≥ )
60
= P (Z 1)
= 0.5 – 0.3413
= 0.1587
(ii) Ca sh flow w ill be les s t h a n Rs. 4 20 la kh s
-3 -2 -1 0 -1 -2 -3
P ( X ≤ 4 20 ) = P( Z≤ )
420 500
P ( X ≤ 4 20 ) = P(Z≤ )
60
= P ( Z 1.33)
= ( Ar ea fr om 0 t o -∞ ) - ( Ar ea fr om -1.33 t o 0 )
= 0 .5 – 0 .4 0 8 2
= 0 .0 9 18
(iii) Cash flow will be between Rs. 460 and Rs. 540 lakhs
-3 -2 -1 0 1 2 3
= 0.2486 + 0.2486
= 0.4972
(iv) Cash flow will be more than Rs. 680 lakhs
-3 -2 -1 0 1 2 3
P (X ≥ 680) = P(Z≥ )
680 500
P (X ≥ 560) = P(Z≥ )
60
= P (Z 3)
= 0.5 – 0.4987
= 0.0013
Problem
A normal variable has a mean of 10 and SD 5.
What is the probability that the normal
variable will take a value in the interval 0.2 to
19.8?
P(0.2 < X < 19.8)
= p[((0.2 – 10)/5) < Z < ((19.8 – 10)/5)]
= p(-1.96 < Z < 1.96)
= 2 * .4750
= .9500
Finding Probabilities of the
Standard Normal Distribution:
P(0 < Z < 1.56)
Standard Normal Probabilities
St andar d Nor mal Di stri buti on z .00 .01 .02 .03 .04 .05 .06 .07 .08 .09
0.0 0.0000 0.0040 0.0080 0.0120 0.0160 0.0199 0.0239 0.0279 0.0319 0.0359
0.4 0.1 0.0398 0.0438 0.0478 0.0517 0.0557 0.0596 0.0636 0.0675 0.0714 0.0753
0.2 0.0793 0.0832 0.0871 0.0910 0.0948 0.0987 0.1026 0.1064 0.1103 0.1141
0.3 0.1179 0.1217 0.1255 0.1293 0.1331 0.1368 0.1406 0.1443 0.1480 0.1517
0.3 0.4 0.1554 0.1591 0.1628 0.1664 0.1700 0.1736 0.1772 0.1808 0.1844 0.1879
0.5 0.1915 0.1950 0.1985 0.2019 0.2054 0.2088 0.2123 0.2157 0.2190 0.2224
0.6 0.2257 0.2291 0.2324 0.2357 0.2389 0.2422 0.2454 0.2486 0.2517 0.2549
f(z)
0.2 0.7 0.2580 0.2611 0.2642 0.2673 0.2704 0.2734 0.2764 0.2794 0.2823 0.2852
0.8 0.2881 0.2910 0.2939 0.2967 0.2995 0.3023 0.3051 0.3078 0.3106 0.3133
0.9 0.3159 0.3186 0.3212 0.3238 0.3264 0.3289 0.3315 0.3340 0.3365 0.3389
0.1
1.56 1.0
1.1
0.3413
0.3643
0.3438
0.3665
0.3461
0.3686
0.3485
0.3708
0.3508
0.3729
0.3531
0.3749
0.3554
0.3770
0.3577
0.3790
0.3599
0.3810
0.3621
0.3830
0.0
-5 -4 -3 -2 -1 0
{
1 2 3 4 5
1.2
1.3
1.4
0.3849
0.4032
0.4192
0.3869
0.4049
0.4207
0.3888
0.4066
0.4222
0.3907
0.4082
0.4236
0.3925
0.4099
0.4251
0.3944
0.4115
0.4265
0.3962
0.4131
0.4279
0.3980
0.4147
0.4292
0.3997
0.4162
0.4306
0.4015
0.4177
0.4319
Z 1.5 0.4332 0.4345 0.4357 0.4370 0.4382 0.4394 0.4406 0.4418 0.4429 0.4441
1.6 0.4452 0.4463 0.4474 0.4484 0.4495 0.4505 0.4515 0.4525 0.4535 0.4545
1.7 0.4554 0.4564 0.4573 0.4582 0.4591 0.4599 0.4608 0.4616 0.4625 0.4633
1.8 0.4641 0.4649 0.4656 0.4664 0.4671 0.4678 0.4686 0.4693 0.4699 0.4706
1.9 0.4713 0.4719 0.4726 0.4732 0.4738 0.4744 0.4750 0.4756 0.4761 0.4767
2.0 0.4772 0.4778 0.4783 0.4788 0.4793 0.4798 0.4803 0.4808 0.4812 0.4817
1.56) = 0.4406
Given a Normal Probability
Find the X Value
X μ Zσ
Finding the X value for a Known
Probability
Example:
• Let X represent the time it takes (in seconds) to download an
image file from the internet.
• Suppose X is normal with mean 8.0 and standard deviation
5.0
• Find X such that 20% of download times are less than X.
0.2000
? 8.0 X
? 0 Z
Find the Z value for
20% in the Lower Tail
X μ Zσ
8.0 ( 0.84)5.0
3.80