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Starbucks: - Wajiha Alali (218020087) - Rahaf Alsubaie (218016311) - Zahraa Albin Eid (217016926)
Starbucks: - Wajiha Alali (218020087) - Rahaf Alsubaie (218016311) - Zahraa Albin Eid (217016926)
• The history
• Development
• growth
The Internal Strength Factors:
• Strong brand image.
• Quality, Taste and Standardization.
• Extensive global supply chain.
• Strong loyalty program.
• Acquisition.
• Employee treatment.
Starbucks Internal Weaknesses Factors:
• High prices.
• Imitability of products.
• Generalized standards for most products.
• European tax avoidance.
• Procurement Practices.
• Recall of products.
The nature of the external environment
surrounding Starbucks:
• Political/ Legal environment
Starbucks imports coffee beans from different countries and each of these countries has its own tariff and customs
regulations. In addition, any political upheavals in the countries where Starbucks imports its coffee beans would
greatly interfere with the company’s operations.
• Economic environment
The global financial crisis of 2008 greatly affected the operations of Starbucks in various countries. The recession
resulted in an increase in the operational costs of the company.
• Socio-cultural environment
Consumers across the world are increasingly demanding fair practices, and this has seen many firms
change their operating practices in order to accommodate these demands and Starbucks is no exception.
• Competitors
The two main competitors of Starbucks are MacDonald’s McCafe and Dunkin Donuts. On the one hand,
McCafe maintains a low price strategy o its products. On the other hand, Dunkin Donuts offers
customers a variety of coffee flavors to choose from, in addition to its emphasis on quality.
A SWOT analysis
Strengths: •
Imitation
The kind of corporate-level strategy
that the company is pursuing