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GETTING ACQUAINTED WITH

PEOPLE. WAYS OF MEETING AND


INTRODUCING PEOPLE IN DIFFERENT
COUNTRIES.

Виконала:
Студентка групи ОПД-11
Костів Юлія
Meeting new people and introducing yourself

Your first impression can be the difference between starting a successful business
relationship or finishing with a one-off meeting. It is very easy to make a negative first
impression on someone, often without knowing you’ve done so. It’s much harder to make a
positive impression, so you must put some effort into your introductions.
Making a good first impression

The way you introduce and present yourself provides people with a first impression of you.
Most people begin forming an opinion of you within 3 seconds and these judgements can
be difficult to modify.
When we introduce ourselves to someone, we're saying we're interested in establishing
some sort of ongoing rapport for mutual benefit. There are 3 parts to our introductions:
■ the handshake (often, but not always)
■ introducing yourself
■ moving into conversation.
Introducing yourself
Your introduction should tell people who you are and it should encourage people to engage with you.
You need to sell yourself and feel confident while doing so because this will put others at ease.
When introducing yourself, apart from your name you should consider including:
■ your role or title
■ your business, trade, or industry
■ a brief description of your business
■ a 'memory hook' (quick, ear-catching phrase that people are likely to remember)
■ a benefit statement of one particular product or service you offer.
The length of your introduction will depend on the circumstances of the introduction. It shouldn't need to
be long, and it's possible to combine certain elements, such as your business and your benefit statement.
Always remember to speak clearly and smile, making eye contact with the person you're speaking to.
Using a bit of humour can put people at ease, but remember that certain types of humour offend.
Getting acquainted with people
So, how do you approach an unknown person? Just
say,
– Let’s get to know each other.
You can say this in a formal situation or to any person
you don’t know. It can also be a question:
– I’d like to get to know you. May I?
In an informal situation, use the easier phrase:
– Let’s get to know each other.
You can also start a conversation with a stranger by
asking his or her name. In an informal situation or
when talking to a person of your age, say
– Hi. What’s your name?
If you’re already talking to a person and feel that it’s
time to introduce yourself, you can say,
– Nice to meet you. My name is Alexander.
Cultural differences
If an introduction doesn't go according to plan, one reason may be
cultural differences. Every culture has its own way of meeting
people in business situations for the first time.
Here are 2 examples of how the common business practices of
other cultures contrast with those used in Australia:
■ In Brazil, an initial handshake is considered very important.
There is likely to be a great deal of small talk before the
meeting properly starts, and the tone set here can be very
important in the relationship development cycle.
■ In China, formal exchanges of business cards are performed at
the beginning of a first meeting. The respect you show the card
equates with the respect you show the person.
What is the right way to address people in English?

When we know a person well, it’s easy, we just call him by his first name. But if we are speaking to someone we
know less we use Mr/Mrs/Miss followed by the surname, e.g. Mr. Brown, Mrs. Brown, Miss Brown. Mister or
Missus alone, without the surname, are sometimes used, but are not polite, although Miss is generally accepted as a
form of address to a woman-teacher by primary-school children.
Sir and madam, on the other hand, are never followed by a name except in the special case when sir is a title, such
as Sir Christopher Wren. Sir and madam used alone show respect for position and seniority. Shop assistants and
waiters call their customers sir or madam. Schoolchildren call their male teachers sir, though women teachers are
never called madam. Sir is also used in the armed forces to address an officer, but in ordinary life soldiers, sailors
and airmen call them Colonel, Capitan or Commander. Young men often call older men sir as a mark of respect. But
madam is not used in the same way by young women speaking to older ones.
Doctor is used alone only to medical practitioners. When addressing a person with the degree
of Doctor of Philosophy or Doctor of Science, for example, the surname is always
included, e.g. Dr. Madison.
Professor is used either with or without the surname; depending on how formal or
informal you want to be (simply Professor is more formal).
Ladies and gentlemen is used to address an audience. Waiter, Waitress, Porter,
Nurse, ets is a possible form of address to people in certain occupations. However, this
usage is now becoming rare. Instead, people simply try to catch the waiter’s eyes or say
Excuse me. The more usual way to address a stranger is Excuse me, please.

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