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Supporting Your Improvement Plan For Your Product or Service"
Supporting Your Improvement Plan For Your Product or Service"
In the analysis of the operation that is carried out, the option as a methodology of
working on "work sampling" is reached, known as activity sampling or statistical
control of activities. This technique allows us to determine, through statistical
sampling and random observations, the percentage of occurrence of a certain
activity. The methodology is the process in which the diagnostic guidelines will be
given, carefully verifying the flaw in which the proposal to improve operability is
made within the process, they are carried out in 6 steps:
1- Select activities to observe
2- Calculate the time proportion of the activity or delay (P)
3- Calculate the number of observations with the desired accuracy and the value
of (Z), for the desired confidence level.
4- Determine the frequency of observations.
5- Observe and record activities
6- Analyze the results
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