Housekeeping

Mini bar in guestrooms set-up and control

 Mini Bar
A minibar is a small refrigerator, typically an absorption refrigerator, in a
hotel room or cruise ship stateroom. The hotel staff fill it with drinks and
snacks for the guest to purchase during their stay. It is stocked with a
precise inventory of goods, with a price list.
Mini Bar
There are three different types of
minibar systems. These are:

 Traditional minibars (non-

automated),
 Semi-automated minibars
 Automated minibars (micro-
processor based).
 In-Room Minibars
Traditional Minibars
Traditional minibars are based on
manual checking and/or honor
systems. After minibar staff
members fill out the minibar
initially, they have to check every
occupied room every day to see if
anything has been consumed.
Semi-Automated minibar
Systems are equipped with a door
alert system that reports directly to the
minibar central computer system via
existing telephone wiring each time
the bar door is opened.
This way, minibar staff members
know which rooms need refilling and
which rooms do not. This decreases
the restocking time and guest
disturbances are significantly reduced.
Automated Minibar Systems
(Micro-processor based) are capable
of monitoring and posting sales
transactions, determining refill
quantities, reminding the expiration
dates of products offered, and
enhancing profitability. The
automated minibar has infrared
sensors that sense when a product is
removed from the tray.
Mini Bar Attendant
Provide guests with a fully-stocked
and well-maintained mini-bar on a
consistent basis throughout their
stay.
 Replenishing stocks
 Cleaning and Defrosting
 Inventory
 DUTIES AND RESPONSIBILITIES:
 Raising of checks and maintaining Mini bar Register.
 Authorized to enter in all guest rooms pertaining to Mini bars at
any given point of time.
 Stock and replace missing items, inspect, move and clean the mini-
bars in accordance with departmental procedures and policies.
 Maintain, track and complete daily worksheet of mini bar stock.
 Responsible for replenishment of Mini bar items in rooms.
 Responsible for maintaining the Mini bar Pantry in terms of par
stock, stacking and cleanliness.
 DUTIES AND RESPONSIBILITIES:
 Ensure products in Mini-Bar are not expired and take the proper
procedure to remove those products as necessary.
 Maintain assigned Mini-Bar carts.
 Raise store requisition and obtain stock from warehouse and
store in the assigned storerooms.
 Maintain and complete assigned floors and rooms requesting
Mini-Bar service.
 Maintain the highest level of customer service and display
professionalism at all times.
 DUTIES AND RESPONSIBILITIES:
 Report all mini-bar concerns to management including any
guest issues.
 Perform any other duties deemed necessary for the success of
the department.
 Perform other job related duties as assigned.
 Knowledge of Point of sale ( POS ) systems, Handheld POS,
inventory and store requisition software and reporting tools.
 Previous experience in the hotel industry.
Example set up of mini bar
EAR