Project – TQM – Inspection

Management
 Project Management
Overview
It is an art of controlling the cost,
time, manpower and hardware &
software resources involved in the
project.
“Completion of Project on time
within Budget without comprising
Quality”
 Project Management Plan
All the detailed planning work done for
different aspects of the project is integrated
into one single plan known as the
Project Management Plan. 

This plan is used to control the project

and acts as the baseline plan for the
project. Once the plan is finalised by the
project manager and his team it should be
approved by the project's sponsor.
The Project Management Plan establishes the
project's:
Why; What; Who; When; How and How much
  ‘Why’ is from the business case. 

 ‘Why’ and ‘What’ are management statement of

the success criteria and should be agreed with the
project sponsor.

 The 'Who' shows – who will do the work and

stakeholder awareness of project.

 The ‘When’ deals with the schedules and phasing

for the project.
 The ‘How’ which is the project manager
vision to implement project from beginning
to end – IT requirements, the tools and
techniques to be used, validation of the
project deliverables, technical issues, risk
management, resources, procurement,
quality needs etc.

 The ‘How Much’ covers the costs and

budgets of the project.
Planning, scheduling, controlling &
Closing
Planning is an art and science of
converting a set of objectives to
realization through a series of steps
executed in an organized and
predicted way so that there will be
less requirement of changes in the
plan later on.
 Scheduling Phase is the process
of formalizing the planned activities,
assigning the durations, resources
and sequence of occurrence in
consultation with the team members.

Planning and Scheduling

phases are under taken before the
actual project starts.
 Gantt Chart

A Gantt chart, or harmonogram, is a type of bar

chart that graphically illustrates a schedule for
planning, coordinating, and tracking specific
tasks related to a single project.

Henry Gantt, an American mechanical engineer,

and social scientist designed the Gantt chart in
the 1910s. Since then, it has been used on
major infrastructure projects like the Hoover
Dam and the U.S. Interstate Highway System.
The anatomy is straightforward: Tasks to
perform appear on the vertical axis, and
time intervals, or activity duration,
appear along the horizontal axis.
Gantt charts are commonly used by
teams in construction, consulting,
marketing, manufacturing, HR, software
development, and event planning.
 Inspection
Overview
To review the entirety of the project in
meticulous detail to determine whether
or not the project meets certain
predetermined requirements for
completion. 
 Objectives of Inspection
 Prevention of Defects
 Detect Defects as they occur in
Processing
 Detect trends in the process which might
lead to defects
 Remove defective parts from production
system
 Provide records about evaluation of both
machines and man power.
 Scope of Inspection
Its comes under Four Broad Category,
1. Receiving Inspection
process of examining of purchased goods or
materials as they are received in plant.
2. Pre-Production Inspection
Inspection of materials prior to their actual
processing or fabrication.
3. Production Inspection
Inspection after every operation completed and
quality characteristics are compared with certain set
Benchmarks.
4. Product tests
Also refers Functional tests; like shape,
dimensions, appearance, quality and etc.
 Quality Control
Overview & Objective
The Ultimate aim of quality control is to
provide products which are dependable,
satisfactory and economical.
A Quality control system is designed to
ensure economical production of products
of uniform quality which is acceptable to
the customer.
“ Quality control aims at prevent the defects
rather than detecting the defects”
Benefits and Importance
 Minimum scrap or rework due to reduced
defectives
 Uniform quality and reliability of product helps
in sales turnover
 Reduced inspection and reduced inspection cost
 Reduced customer complaints
 Higher operating efficiency
 Better utilization of resources
 Total Quality Management

A primary focus of TQM and most

Quality Management Systems is to improve
customer satisfaction by having a customer
focus and consistently meeting customer
expectations.
Happy, satisfied customers become
repeat customers and they provide word-of-
mouth marketing – the most powerful kind.
 There are three Total Quality Management
components that work toward achieving
customer satisfaction:
It requires that your business understand
what customers typically expect in a
field, industry, or product line,
It ensures your business has the expertise
and the resources to consistently deliver
the expected product or service, and
It emphasizes the need for your business
to clearly communicate to the customers
exactly what you will deliver to avoid
misunderstandings.
 Importance of TQM
Customer Expectations, Reputation,
Meeting Standards & Costs
Quality helps determine a firm’s success in a number
of ways:
Customer loyalty – they return, make repeat purchases
and recommend the product or service to others.

Strong brand reputation for quality.

Retailers want to stock the product.

Fewer returns and replacements lead to reduced costs.

Attracting and retaining good staff.