HR project

Sameh Ebeid
Training and Development
 About B.TECH

B.TECH is an Egyptian shareholding company founded since 1997, during that period became
the largest chain specialized in trading and distributing home appliances & electronics in Egypt.
B.TECH has 92+ branches with 60000+ m2 of modern shopping space serving Egyptian
consumer in 29 cities with 4500+ employees B.TECH stands as the largest specialized retail and
trade network nationwide
 

92 4500
25 governorates
stores employees
 B.TECH Goal
“To be our stakeholders’ first choice in everything we do”

Mission
Introducing convenient and advanced solutions
provided by professional competencies to accomplish
unique satisfaction level, exceed needs &
expectations of stakeholders, thus reach superior
organizational distinction level
Strategy
Sustaining B.TECH a stable and strong
organization capable of growing professionally
and excellently to accomplish its shareholders’
ambitions and reach added-value
 B.TECH core values
• Trust : We are always keen on all our stakeholders’ trust. We believe that honesty in dealing is the base of dear business
reputation and that commitment to transparency leads to trust.
• Care: We care for our people, so that they can take care of their beloveds.
• Excellence: We strive to achieve excellence in everything we do to meet and exceed people’s expectations.
• Enjoyment: we believe that our products and services should enable our customers to enjoy their lives.
• Cooperation: We work well together with settled standards that ensure and enhance efficiency
• Attention: We always reinforce our permanent relationships with target customers on a base of trust
• Accountability: We have the ability to innovate and support our standards in a way that leads to higher levels of
performance and implementation.
 B.TECH Academy
 B.TECH Academy is the method to enrich our
employees' lives with needed knowledge, information &
skills to enhance performance rates. Starting from their
first day up to everything related to their current jobs and
preparing them as future leaders.

The human factor in B.TECH is the

most valuable factor. and It is a
reason and key partner in
continuation & development  B.TECH academy goal
 “To Be Our Stakeholders’ First Choice

for Learning & Development”

 B.TECH Academy strategies

1 Establishing team of professional trainers specialized in different fields

2 Creating and designing practical methods & applicable training materials to satisfy work requirements

3 Focusing on evaluating the outcome of implementing training programs

4 Working according to the global standards and studies of organizational training management

5 Reinforcing and supporting the organization’s social responsibility role

 About B.TECH Academy

61 110,000
9500 Trainee
Scholarship training hour
Training and development process
 Training needs assessment

Based on the annual evaluation, the type and form of the proposed
training is determined, to fill the gap between the evaluation result
and the expected performance of employee

So we have gap in :

 Knowledge
 Skills
 Behavior
Training request

1
Request made by direct manager

2 Employee request

3 Training for new products

 Training request rejection

 The return on the training investment is not clear.

 Not relevant to current or future tasks.

 A repeated training to the same employee.

 The performance deficient is due to lack of resources rather

than lack of knowledge
Source of training  The matrix evaluate the provider according to:

 Previous experience
Internal Training
 Financial flexibility and facilities
 Qualified instructors

Outsourcing provider

The selection for outsourcing vender by using provider selection

matrix
 Our currant programs

 Language and soft skills

 Social training

 Onboarding program

 Product knowledge

 Functional training

 Knowledge management
Training evaluation
 The training impact

Organization Customers/ Distributors Society

 competitive edge  Increase satisfaction  Corporate Social
 Decrease turnover  Brand image Responsibility (CSR)
 company reputation
 Enhance Employees performance
 Agile response for market changes
 Organization culture
 Business profit
 Employees loyalty
 What is going right and what is going bad?

 The online training

 Training evaluation process
 Training Complaints process
 Training providers evaluation
 Training needs assessment
 Recommendations

E-Learning Solution Training Complaints process