LATEST EQUIPMENT USED IN FRONT

OFFICE
By :- Adnan Ali
 INTRODUCTION:-
ANY HOTEL REQUIRES SOME KIND OF EQUIPMENT TO RUN
THAT PARTICULAR DEPARTMENT EFFICIENTLY.
FRONT OFFICE EQUIPMENTS ARE MAINLY CLASSIFIED INTO
3 SEGMENT
FULLY AUTOMATIC EQUIPMENTS
SEMI AUTOMATIC EQUIPMENTS
 FULLY AUTOMATIC EQUIPMENTS
• CREDIT CARD VALIDATORS
It is automated front office equipments used by front office cashier to
check the validity of credit card
 CALL ACCOUNTING SYSTEM

•It is called APBX (AUTOMATED PRIVATE BRANCH IN CHANGE) it is used

in telephone exchange section of front office department.
 COMPUTER :-
• Almost all the hotels in the world are using computer these days for
successful operation of the hotel. It is very essential equipment
where we can feed various data and information
Sanitizing Machine
 SEMI-AUTOMATIC EQUIPMENT
POSTING MACHINE:-

• It is very essential equipment used in front office for posting various

charges in accounts of the guests. It is used to calculate the totals of
the guests account.
 CREDIT CARD IMPRINTER

• Mostly used by front office cashier at the time of arrival when guest
presents the credit card to the cashier as the mode of payment of the
hotel bills.
 MANUAL & GENERAL EQUIPMENT
• ROOM RACK:-
It is a large wooden frame work rack located behind the front desk. It
contains large number of room rack slips for Suring the reservations and
housekeeping status of each guests room of a hotel.
 FOLIO BUCKET:-
• This is an important equipment in front desk cash section. This
equipment contains large no. of slots where the folios are arranged
sequentially according to the room no.