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2 Banking Sector Reforms
2 Banking Sector Reforms
2) New Instruments :-
4) Strengthening Technology :-
For payment and settlement system technology
infrastructure has been strengthened with
electronic funds transfer, centralized fund
management system, etc.
7) Universal banking :-
Universal banking refers to combination of
commercial banking and investment banking. For
evolution of universal banking guidelines have
been given.
10) Management Of NPAs:-
RBI and central government have taken
measures for management of non-performing
assets (NPAs), such as Corporate Debt
Restructuring (CDR), Debt Recovery Tribunals
(DRTs) and Lok Adalts.
11) Mergers And Amalgamation :-
14) Customer Service:-
In recent years, to improve customer service,
RBI has taken many steps such as :- Credit
Card Facilities, banking ombudsman,
settlement off claims of deceased depositors
etc.
15) Base Rate System Of Interest Rates:-
In 2003 the system of Benchmark Prime
Lending Rate (BPLR) was introduced to serve
as a benchmark rate for banks pricing of their
loan products so as to ensure that it truly
reflected the actual cost.
Telebanking is a 24 hour
banking facility based on
the voice processing facility
available on bank
computers. Here banking
services or products are
rendered through telephone
to its customers.
INTERNET BANKING :-
Internet banking is on-line banking. It is a
product of E–commerce. Internet banking
enables customers to open accounts,
paybills, know account balances, view and
print copies of cheques, stop payments etc.
MOBILE BANKING :-
Everybody with a mobile
phone can access banking
services, irrespective of
their location. It is an
extension of Internet
banking. It provides
services like account
balance, mobile alerts
about credit card or debit
card transactions, mini
account statement etc.
POINT OF SALE (POS) :-
In an online environment the POS
terminal is a machine that facilities
transactions through swipe of a
card.
ATM:
. ATMs:-
ATMs are emerging as the
most useful tool to ensure
‘any time banking’ and
‘anywhere banking’ or
‘anytime money’. ATMs are
self service vendor machines
that help the banks to provide
round the clock banking
services to their customers at
convenient places without
visiting bank premises. The
customers are provided with
ATM card.
ELECTRONIC CLEARING
SERVICES (ECS) :-
It is non – paper based movement of funds. It
consists of Electronic Credit Clearing and
Electronic Debit Clearing.
. Virtual Banking:-
It means rendering banking and its related
services through use of IT. Some of the most
important types of virtual banking are :-ATMs,
electronic fund transfer phone – banking, credit
card, debit card, internet banking etc.