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Experience With An IT Asset Management System
Experience With An IT Asset Management System
Experience With An IT Asset Management System
Asset Management
System
Lars Hagge, Jens Kreutzkamp (DESY - IPP)
Erwin Deffur, Andreas Gellrich, Björn Schulz (DESY - IT)
Deutsches Elektronen-Synchrotron, Hamburg
CHEP 2003
Agenda
Project Overview
Architecture
Results
Experience & Outlook
Production
system
e-procurement
management
repository
documentation
Asset Document
central
license
connected with Name
components
ID
Install Date
is a
has
e-procurement
management
repository
Scanner to
central
license
determine
hardware & Core AMS IT Experts
software information client
Repository
Report
Management
s
Jens Kreutzkamp (DESY): Experience with an IT Asset Management System
CHEP 2003, San Diego, March 24-28
Agenda
Project Overview
Architecture
Results
Experience & Outlook
Number of installations
problems
some versions are not
detected
D
nt
ce
er
OS
CA
lie
n
ffi
an
O
lc
sc
ai
M
s
ru
Vi
Software (categorized)
Number of Requests
25
average processing time 20
~4.5 weeks) 10
0
system anymore“
11
12
13
14
10
en
4
>1
op
Process time
technical approvals
users
preparation & delivery
request
financial approvals
E-Procurement process
Jens Kreutzkamp (DESY): Experience with an IT Asset Management System
CHEP 2003, San Diego, March 24-28
Agenda
Project Overview
Architecture
Results
Experience & Outlook
System scope
start with a small system
concentrate on high priority user requirements
Project organization
management support (it´s a company wide
solution with impact to all divisions and PC users)
documentation documentation
Asset Document Asset Document
Name Name
ID components ID components
connected with Install Date is a connected with Install Date is a
Responsible Responsible
is a is a
has has
Keyboard Support
RAM Maximum Current
CPU Maximum Gradient
Serial Number Serial Number
Example for a general purpose data model containing both IT devices (left) and accelerator components (right).
AMS-PDMS
Integrator
AMS
Native Client
Thank you
Contact
jens.kreutzkamp@desy.de