POLITEKNIK NEGERI

MEDAN

OCCURRENCE REPORT

Nama Penulis
 GROUP NAME

MAURIN ANNISA UTAMI

PULUNGAN
NAJWA SAHIBA
NURUL SAFIRA DALIMUNTHE
POPPY REWANA SITANGGANG
RAMA AL-MUHAZIR
 OCCURRENCE REPORT

WHAT IS OCCURRENCE REPORT

An Occurrence report tells about an event that has happened,

explains how and why it occurred, and describes what effect had
and what has been done about it.
Sometimes it also suggests that corrective action be taken or what
should be done to prevent the event from reoccurring
 OCCURRENCE REPORT

THE ARRANGEMENT

 Terminal Section / Summary

This is the summary of the event in which
it explains very briefly what happened and the effect it had
 Background
It explains the background of the event in which it tells when it happened, where it
happened, how it happened and who is responsible.
 Text
It presents the discussion and action taken
THEORY
A N A L Y Z
E
INTER-OFFICE MEMORANDOM
From : Abu Bakar Andartomo Date : August 15, 2008
To : Richard Harris Subject : Fire

Due to the explosion of our delivered gas tank, one of our customers kitchens caught fire and it damaged part of the kitchen. It causes
us to compensate the customers total loss of Rp 20.000.000

The fire happened on Friday morning at about eleven o’clock in a home belongs to a doctor at Jalan Raya Minggu No.23 in Air force
Residental Complex. However, the fire brigade and the local people immediately put out the fire before it spreads to other parts of the
house and neighbours. No casualties occurred.

The fire was caused by the explosion of a gas tank which was about to be hooked up. The blaze could have not been extinguished
unless the supplier put it out by water.

Yesterday afternoon I contacted our insurance company and asked them to check the incident. This morning the insurance company
agreed to compensate our customer’s loss. We are now checking all gas tanks in our store under two police and three fire brigade
officer’s supervision. Since the incident the office has been closed. We will open the office when the condition allow us to do so.

Abu Bakar Andartomo

 THE ANALIZE
INTER-OFFICE MEMORANDOM
From : Abu Bakar Andartomo Date : August 15, 2008
To : Richard Harris
Subject : Fire

Due to the explosion of our delivered gas tank, one of our customers kitchens caught fire and it damaged part Terminal
of the kitchen. It causes us to compensate the customers total loss of Rp 20.000.000 Section

The fire happened on Friday morning at about eleven o’clock in a home belongs to a doctor at Jalan Raya
Minggu No.23 in Air force Residental Complex. However, the fire brigade and the local people immediately
put out the fire before it spreads to other parts of the house and neighbours. No casualties occurred. Background
The fire was caused by the explosion of a gas tank which was about to be hooked up. The blaze could have
not been extinguished unless the supplier put it out by water.

Yesterday afternoon I contacted our insurance company and asked them to check the incident. This morning
the insurance company agreed to compensate our customer’s loss. We are now checking all gas tanks in our
Text
store under two police and three fire brigade officer’s supervision. Since the incident the office has been
closed. We will open the office when the condition allow us to do so.

Abu Bakar
Andartomo
E X E R C I
S E
MEMORANDUM
 
From : Mr. Tua Mangihut Date : 2 Mei 2018
To : Mr. James Knox (Marketing Manager) Subject : Error in the Ad
 
Today, we have a problem with our customers who want to buy our product it causes the price was error advertised
in today’s morning newspaper.

The error happened this morning at newspaper storefront. The error happened to Electric Stove ad, which the type
was DX 304. The sale price of product was Rp 996.00,- but at the newspaper ads price was Rp 969.000,-. We have
none for sold also none for loss.

The error occurred because of an error in the printing, they should be more accurate in the numbers.

This afternoon I already explained to the customers about the error and they can accepted it. Also I already
advertised a price correction in the afternoon newspaper. For the future, we will try to prevent this kind of problem
happening again.
 
Mr.Tua Mangihut
 
MEMORANDUM
 
From : Mr. Tua Mangihut Date : 2 Mei 2018
To : Mr. James Knox (Marketing Manager)
Subject : Error in the Ad
 
Today, we have a problem with our customers who want to buy our product it causes the price Terminal
was error advertised in today’s morning newspaper. Section

The error happened this morning at newspaper storefront. The error happened to Electric Stove
ad, which the type was DX 304. The sale price of product was Rp 996.00,- but at the newspaper
ads price was Rp 969.000,-. We have none for sold also none for loss. Backgroun
d
The error occurred because of an error in the printing, they should be more accurate in the
numbers.

This afternoon I already explained to the customers about the error and they can accepted it. Text
Also I already advertised a price correction in the afternoon newspaper. For the future, we will try
to prevent this kind of problem happening again.
 
Mr.Tua Mangihut