MGT 321

INTRODUCTION TO
ORGANIZATIONAL BEHAVIOR

BY:
PUAN ROSLIZA MD ZANI
LEARNING OBJECTIVES

At the end of the chapter, the students should be

able to:

1. Define Organizational Behavior (OB).

2. Understand the importance of OB.
3. Describe the fundamental concepts of OB.
4. Explain the elements of OB.
 INTRODUCTION

WHAT IS AN ORGANIZATION
A consciously coordinated social unit, composed
of two or more people, that functions on a relatively
continuous basis to achieve a common goal or set
of goals.
 ORGANIZATIONAL BEHAVIOR

DEFINITION:
1. The study of human behaviours in
organizational settings, the interface
between human behaviours and the
organizational context, and the
organization itself.

2. A field of study that investigates the impact of

individuals, groups, and structure on behavior.
 THE IMPORTANCE OF OB

❖ Develops interpersonal skills – leading, motivating,

decision-making skills.
❖ Personal development – better understand
employees behaviour.
❖ Achieving organizational and individual effectiveness.
❖ Sharpening and refining decisions.

■ Assist managers to understand individual behavior.

■ Increases manager’s understanding of interpersonal relations
when 2 or more people interact.
■ It examines relationship within small groups.
 FUNDAMENTAL CONCEPTS OF OB

Nature of People Nature of Organization

□ Individual Differences □ Social Systems
□ A Whole Person □ Mutual Interest

□ Motivated Behavior
□ Human Dignity

HOLISTIC OB
 NATURE OF PEOPLE
□ INDIVIDUAL DIFFERENCES
o Individual differs from one to another.
o They are different in physical and mental traits.
o Thus, management must treat each employee differently.

□ A WHOLE PERSON
o A person not only comes with skills and intelligence, but
also personal life, needs and desires.
o Organization has to take/hire employees in a complete
set (brain, emotion + physical being = whole person)
o Managers should treat employees as a whole.
 NATURE OF PEOPLE
□ MOTIVATED BEHAVIOR
o The urge of the individual to satisfy a particular need
that motivate him/her to do something.
o There are reasons for certain action or behavior
o Thus, the management has to know the reasons of
employees’ actions in order to decide the best way to
motivate them.

□ HUMAN DIGNITY
o Every human being must be treated with respect, dignity
& need to be recognized.
o Employees always want to be valued either for their
skills, abilities and knowledge.
 NATURE OF ORGANIZATION
❑ SOCIAL SYSTEM
o Is the interactions and relationships formed within
an organization.
o employees have social roles and status.

❑ MUTUAL INTEREST
o Organization needs people and people need
organization
o Both parties have goals to achieve.
❖Organization needs people to achieve goals (produce
outputs).
❖People need organization to reach their individual
objective (pay for their living, etc.)
 HOLISTIC OB

■ The blending of Nature of People and Nature

of Organization.
■ Considering 6 concepts in OB (4 Nature of
People + 2 Nature of Organization)
 ELEMENTS OF OB

■ People
■ Technology
■ Structure
■ Social System/External Environment
 BLENDED LEARNING
TASK:
1. Read the textbook.
2. Search from other sources (internet, books).
3. Answer the question USING YOUR OWN WORDS (do not copy
from the textbook)

QUESTION:

Explain four elements of Organizational Behavior.

 DISCUSSION QUESTIONS
1. Briefly explain the components of Nature of
People & Nature of Organization.
2. Briefly explain four (4) elements that govern
Organizational Behavior.
3. Describe the importance of Organizational
Behavior.