COMMUNICATION IN

THE WORKPLACE

Here starts the

lesson!
 Table of Contents
03 WORKPLACE COMMUNICATION AND MINUTES
04 TWO WAYS OF COMMUNICATION IN THE WORKPLACE
05 TYPES OF WORKPLACE COMMUNICATION
06 IMPORTANCE OF WORKPLACE COMMUNICATION
07 ACTIVITY
08 WRITTEN COMMUNICATION IN THE WORKPLACE
09 MINUTES
Table of
Contents!
WORKPLACE
COMMUNICATION AND Assignment
MINUTES
process of exchanging information Describe here the topic of the
and ideas section

Topic Features About the Topic

Describe here the topic of the Describe here the topic of the
section section
 01
OVERVIEW
You can enter a subtitle here if you
need it
Workplace
Communication

the process of exchanging

information and ideas, both
verbally and non-verbally
between one person or group and
another person or group within
an organization.
Workplace
Minutes
● Or Corporate minutes are
an official and legal record
of the major discussions,
activities, and decisions
made by a company during
meetings.
Two ways of External Workplace
communication in the Communication
workplace
External communication is the transferring of
Internal Workplace information between a business and another
Communication entity outside of the organization. People
takes place when people who are apart of an within the organization might still have
organization send and receive information to access to the message, but it is intended for
each other. It is exclusive to colleagues, an external audience.
coworkers, or anyone else that is a member
of the business. Nothing is being shared with Examples: Advertisement, Selling of product,
the public. and social media posts.

Examples: memo’s, emails, phone calls and

phone messages.
Types of Workplace
Communication
•Verbal •Written
-keep an even volume of tone and -Emails, memos and notes are
whenever possible, use face to face common forms of written
communication. communication.

•Body language and •Phone

facial expressions -During phone conversations, tone will be
the defining factor in a good versus bad
-can be the difference between a
phone conversation.
productive conversation and
an unfruitful one.
IMPORTANCE
OF •Reduce employee
WORKPLACE turnover.
COMMUNICATI •Improve crisis
ON management and
workplace safety
•Increase
employee •Drive innovations
engagemen
t a nd and knowledge
productivit
y
sharing
•Eliminate
unnecessary problems
 Activity: Read the question carefully
and choose if it is a Internal 4. Carlito was browsing Facebook on his
workplace communication or phone when he came across an advertisement
external workplace communication. for chicken wings, which caught his interest,
so he placed an order for 6 pieces.
1. John's smartphone broke, and
5. Soma and Takumi discuss how they will
he needed a phone to attend their online
enhance their noodle-making techniques at
lessons, so he went to the mall and purchased
work.
a new phone from the Samsung store.
6. Your manager sends you an email about the
2. You and your coworkers will have a
things you need to prepare for the meeting.
meeting at 2:00 pm.

3. While driving at home you come across a

billboard for a clothing store that displays its
latest styles.
Did You h,
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35% 65%

Mercury is the Jupiter is the biggest

Factor 1 Factor 2 Factor 3 smallest one one
31,500
Big numbers catch your
audience’s attention
 Problem Solution
Neptune is the fourth- Jupiter is a gas giant and
largest planet in the Solar the biggest planet in the
System Solar System
 Process
Mercury is the Saturn is the ringed
smallest planet planet

Step 1 Step 2 Step 3 Step 4

Venus has a beautiful Mars is a cold place

name
Insert Your
Multimedia
Content Here
Despite being red, Mars is
actually a cold place full of
iron oxide dust
Overview
Diagram

30%

Mercury is Venus is the Mars is a cold Saturn has rings

smallest one second one place
Locations

Saturn has rings

Mars is a cold
place
 A Pi c
Reinf ture
orces
C o n c t he
e pt
Data Review

Study 1 Study 2 Study 3 Study 1 Study 2 Study 3

0.3 1.2 4.5 2.5 6.9 1.6

1.4 0.6 7.8 3.5 7.7 1.8

 Review of Concepts

Mercury Venus Mars

Mercury is the Venus has a Mars is actually a cold
Smallest planet beautiful name place

Jupiter Saturn Neptune

It’s a giant and the Saturn is the Neptune is the
biggest one ringed one farthest planet
Exercise

a b e autiful
h as
Venus and is the
name net fro
m
n d p la
seco Despite being red, Mars is
the Sun actually a cold place
Assignment

l a n et has a
p
Which ame and is
ul n
beautif d one from
on
the sec Sun
the
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