Professional Documents
Culture Documents
Six Sigma Presentation
Six Sigma Presentation
Six Sigma
6σ
•WHAT IS SIX SIGMA?
Six sigma is a highly disciplined process that helps us
focus on delivering near perfect product and services.
KEY CONCEPTS OF SIX SIGMA
CTQ: Most important attributes to the customer
Process Capability: What a process can deliver
3
Percentage of defect Process Sigma Defects Per Million
Opportunities
free outputs % σ (DPMO)
99.99966 6 3.4
99.98 5 233
99.4 4 6,210
93.3 3 66,807
69.1 2 308,538
30.9 1 691,462
4
TOOLS OF SIX SIGMA
There are 02 important tools of six sigma
5
ESSENTIALS OF SIX SIGMA
The Six Sigma methodology uses
statistical tools to identify the vital few
factors, the factors that matter most for
improving the quality of processes and
generating bottom-line results. It consists
of five phases:
• Define
• Measure
• Analyze
• Improve
• Control
SIX SIGMA INFRASTRUCTURE
An infrastructure ensures that necessary
resources are available when needed. A
solid infrastructure upon which to
implement Six Sigma involves nurturing a
receptive culture and assigning the
appropriate roles and responsibilities.
7
SIX SIGMA INFRASTRUCTURE
• Six Sigma Champion
• Master Black Belts
• Black Belts
• Green Belts
• Financial Analyst
8
SIX SIGMA AND OTHER TECHNIQUES
Six Sigma
• Remove defects, minimize variance
Lean
• Remove waste, shorten the flow
TOC
• Remove and manage constraints
TQM
• Continuous Improvement
9
DIFFERENCE BETWEEN SIX SIGMA &
TQM
TQM, total quality management
Improve everything
Six Sigma
3.4 defect per million opportunities
Targeted areas
10
ADVANTAGES OF SIX SIGMA
Customer Satisfaction
Cycle Time Reduction
Time Management
11
DISADVANTAGES OF SIX SIGMA
Time consuming to access quality data
Makes the process rigid
Constraints
12