FUNCTION

OF A FRONT
DESK CLERK
 1. Allocating rooms for
expected arrivals
2. Attending to the
registration
3. Handling and
distributing room keys
4. Receiving mails
5. Serving as
communication center
6. Updating the room
status of all the guest
7. Preparing and updating
records
8. Submitting night sales
report including;
A. Number of room
sold
B. Vacant rooms
C. Average rate total
REVENUE
D. Occupancy rate
9. Coordinating with the
other departments

10. First contact with the

guest