The document outlines basic, intermediate, and advanced interpersonal skills. At the basic level, skills include actively listening, valuing others' inputs, handling confidential information appropriately, and demonstrating clear professional communication. Intermediate skills involve respecting others' opinions, identifying and resolving conflicts, including teams in decision making, and coaching others. Advanced skills pertain to ensuring win-win situations, building and executing influencing strategies, expanding social networks, promoting an environment for creativity and innovation, and sustaining internal and external relationships.
The document outlines basic, intermediate, and advanced interpersonal skills. At the basic level, skills include actively listening, valuing others' inputs, handling confidential information appropriately, and demonstrating clear professional communication. Intermediate skills involve respecting others' opinions, identifying and resolving conflicts, including teams in decision making, and coaching others. Advanced skills pertain to ensuring win-win situations, building and executing influencing strategies, expanding social networks, promoting an environment for creativity and innovation, and sustaining internal and external relationships.
The document outlines basic, intermediate, and advanced interpersonal skills. At the basic level, skills include actively listening, valuing others' inputs, handling confidential information appropriately, and demonstrating clear professional communication. Intermediate skills involve respecting others' opinions, identifying and resolving conflicts, including teams in decision making, and coaching others. Advanced skills pertain to ensuring win-win situations, building and executing influencing strategies, expanding social networks, promoting an environment for creativity and innovation, and sustaining internal and external relationships.
1. Stays deeply engaged and and considers the opinions of team 1. The person ensures a win-win attentive to what a speaker says. members and is( open to constructive situation while dealing with criticism.) stakeholders. 2. Co-operates and values learning from others’ inputs (ability to 2. Ability to identify and resolve conflicts amicably 2. Builds and executes influencing learn Comp). strategies to get the desired 3. Includes team in decision making 3. Handles confidential process by promoting participative results for the organisation. information without breaking environment. (Team / Decision making Comp) 3. Actively works towards trust or confidences. expanding the social network 4. Appreciates his/her people for their 4. Demonstrates clear, professional achievements and efforts. and seek opportunities in the and respectful communications 5. Coaches others to support them in market. in all interactions. finding solutions to challenges. 4. Promoting an environment that (Communication Comp) (coaching comp) drives creativity, innovation 5. Comes across as pleasant 6. Always ready to help whenever and flexibility. required 6. Respect other person values 7. Sensitive to people need and 5. Sustain relation both internally 7. Open to sharing with others anticipate them and externally 8. Strive to seek mutual understanding