TRAINING AND

DEVELOPMENT
Aditya Moses
What is HR?
◦ Go to www.menti.com and use the code 6591 0166
 Strategic HR Roles

Ulrich, D., Younger, J., Brockbank, W., & Ulrich, M. D. (2013). The state of the HR
profession. Human Resource Management, 52(3), 457-471.
HR Competency Areas
Starting point
◦ What kind of trainings have you attended?

◦ What trainings did you find the most useful?

◦ What trainings had the most impact on your performance?

◦ Is there a difference between training and learning?

Need for strategic learning
◦ Indian IT cos struggle to fill digital skills gap – 12 th July 2021 -
https://www.livemint.com/technology/tech-news/indian-it-cos-struggle-to-fill-digital-skills-gap-11626025655102.html
◦ After years of decline, productivity is poised to accelerate. The next challenge is preparing workers, and making sure benefits
aren’t distributed unequally. – 12th July 2021 -
https://mitsloan.mit.edu/ideas-made-to-matter/how-to-prepare-ai-productivity-boom
◦ As per recent industry reports, 54% of the world’s workforce will need reskilling and upskilling by 2022. A LinkedIn survey
revealed that 42% of the core skills required for jobs would change. In India, the unfortunate reality is that over 80% of
engineers are unemployable. – 18th Jan 2021 -
https://www.indiatoday.in/education-today/featurephilia/story/employee-reskilling-trends-2021-1760077-2021-01-18
Some Insights
◦ Average spend on L&D – 22% of revenue
◦ Proportion of employees covered – 67.17%
◦ Training Man days per Employee – 2.77
◦ Internal Training Utilization – 128.28 Days per month

Source : Ongoing Research Project

The Process of Training

Training
Need
Assessment

Training
Evaluation
Design

Training
Delivery
TCS – Learning and Development
◦ Rajesh Gopinathan, CEO & MD, TCS, also shared that having such a huge employee base is like going through a “living
experiment”.
“We are continuously exploring what is the best we can do with this size of our workforce. The question is how we structure
ourselves in a dynamic changing world. Typically, a professional’s life spans over 40 years, within which they have to be
prepared to go through about 5-6 tech cycles. Having an organization that thinks about their upskilling and reskilling is a very
important aspect for a professional.”

http://bwpeople.businessworld.in/article/TCS-Crosses-500-000-Employee-Mark-in-FY22/12-07-2021-396323/
Keys of T&D at TCS
◦ Creating Human Capital at TCS – VRIN - SCA
◦ Available low cost talent
◦ Highly successful recruitment process
◦ Scalable T&D
◦ Clearly defined career development
◦ Compensation and benefits
◦ Tapping low cost labour in emerging/developing countries
◦ Industry-academia relationship

◦ Components of HRD
◦ Induction training
◦ Continual learning
The strategic role of the learning function
The TCS model
◦ The complexity of the system
◦ How did they arrive at the factors?
◦ Exhibit 5A

◦ Why the model worked in India?

◦ Will it work in China?
◦ Will the lifecycle of the organization play a role?
Dimensions of a strong L&D function
3 Key Learning
◦ Learning is a continuous process.
◦ Identifying the inter-connections is half the battle won
◦ Learning is a strategic tool in an organizations’ arsenal